Sedigheh Moghavvemi, Kesavaartaney Mogan, Ezlika M. Ghazali
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引用次数: 0
Abstract
ABSTRACTDoctors take great effort in ensuring that their patients understand the risks and difficulties associated with post-treatments undertaken abroad. This qualitative study outlines the risks and challenges facing medical tourists’ when seeking and undergoing treatments abroad and involved 17 doctors from both India and Malaysia. The Protection Motivation Theory (PMT) was used as a foundation of this study, and the data analyzed via thematic analysis. The results confirmed that threat and coping appraisals influence medical tourists’ decision to undertake post-treatments abroad. Doctors’ evaluation of the severity of the treatments and factors such as the lack of specialists, medications, and the doctors’ unwillingness to accept medical tourists for post-treatments in their respective home countries will affect patients’ intention to seek post-treatments abroad. Information pertaining to the post-treatment procedure and close monitoring and collaboration with doctors and service providers in the patients’ home countries will minimize its associated risks.KEYWORDS: Protection motivation theorymedical tourismpost-treatmentriskchallengesmedical doctorspatients Disclosure statementNo potential conflict of interest was reported by the author(s).
期刊介绍:
The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field. Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: -Organizational development and improvement -Operational and efficiency issues -Quality policy and strategy development and implementation -Quality function deployment -Quality experiences in hospitality industry -Service quality improvement and customer satisfaction -Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment -The role and participation of private and public sectors, including residents -International, national, and regional tourism; tourism destination sites; arid systems of tourism