PENGARUH KOMPETENSI SDM TERHADAP KINERJA KARYAWAN PADA HOTEL KEMBANG BANDUNG

Abstract

Globalization in today's modern society, competency-based human resources for competitiveness at the global level is very important. The development of the business world in the service sector is progressing quite rapidly, especially in the hotel industry. Hotel is one of the business sectors included in the Hospitality Service Industry category. Based on the results of observations at the Kembang Bandung Hotel, it was stated that the position of HR Competence was still at a moderate score and tended to be lacking. The position of HR competence is still at a moderate score and tends to lack core skills which are largely due to a lack of ability to operate a hotel system that is integrated in one software system. Based on this background, this study will discuss the influence of HR Competence on Employee Performance. The method used in this research is descriptive and verification method. The object of research is the competence and performance of employees at Hotel Kembang Bandung. The research instrument used in this study was a survey with a questionnaire with a sample of 30 respondents. Obtaining data through literature, documentation, and questionnaires with verification analysis. The results of the study stated that there was a strong relationship between competence and employee performance, and there was a positive influence between competence and employee performance at the Hotel Kembang Bandung.