{"title":"How Pre-Service Recovery Influences Consumer Choice—Based on Perceived Fairness Theory","authors":"恩宇 周","doi":"10.12677/wer.2023.123037","DOIUrl":null,"url":null,"abstract":"Pre-service recovery approach is used to reduce customer’s complains about waiting time in the","PeriodicalId":66347,"journal":{"name":"世界经济探索","volume":"17 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"世界经济探索","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.12677/wer.2023.123037","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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Abstract
Pre-service recovery approach is used to reduce customer’s complains about waiting time in the
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