EGYPT GOVERNMENT EXCELLENCE AWARD: WHO’S PERSPECTIVE IS BEING ASSESSED?

IF 0.2 Q4 PUBLIC ADMINISTRATION Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2023-01-01 DOI:10.17323/1999-5431-2023-0-6-101-121

Karim N. Salem

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Abstract

This research assesses the gap between how citizens perceive government performance and how the government evaluates itself based on the criteria identified as New Public Management (NPM) practices and the criteria used by the Egyptian government in its excellence awards. Criteria assessed included performance orientation, transparency and accountability, innovation and creativity, and responsiveness. This research is empirical in nature and utilizes exploration and description to serve the theoretical background. A gap exists between the archival measure used by the government to assess and award excellence, and the perceptual measures reflected in citizens’ responses regarding how worthy the institution researched deserves the excellence award granted by the government. The findings of this paper suggest that NPM application in the Egyptian context does not show improvements in public service delivery and that receiving the Government Excellence Award has minimal impact on citizen perception of the institution receiving the award.

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埃及政府优秀奖:谁的观点被评估?

本研究评估了公民如何看待政府绩效和政府如何根据新公共管理(NPM)实践的标准和埃及政府在其优秀奖中使用的标准来评估自己之间的差距。评估标准包括业绩导向、透明度和问责制、创新和创造力以及反应能力。本研究是实证研究，以探索和描述为理论背景。政府用于评估和奖励卓越的档案措施与公民对所研究的机构是否值得政府授予卓越奖的反应所反映的感性措施之间存在差距。本文的研究结果表明，在埃及的背景下，NPM的应用并没有显示出公共服务提供的改善，并且获得政府优秀奖对公民对获奖机构的看法影响最小。

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来源期刊

Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues PUBLIC ADMINISTRATION-

CiteScore

1.10

自引率

33.30%

发文量

期刊介绍： PUBLIC ADMINISTRATION ISSUES is a scientific peer-reviewed journal published by the National Research University High School of Economics (NRU HSE).The journal is published quarterly in Russian, and contains original articles by Russian and foreign authors. In addition, a special English language issue containing original articles by Russian and foreign authors has been published since 2014. The editorial board consists of leading Russian and foreign scientists in the field of public administration as well as prominent practitioners. The journal is indexed in the international databases: Scopus, RePEc, EBSCOand the Russian Science Citation Index (RSCI) on the platform of Web of Science. In addition, the journal is on the list of key peer-reviewed scientific journals and publications that the Higher Certification (Attestation) Commission in the RF Education Ministry recommends for publishing the main scientific results of theses for PhD and doctoral degrees in Economics, Sociology and Law. The journal focuses on the following subject areas: − Current theories of public administration. − Theoretical fundamentals of economic and social policy − Factors and Assessment of efficiency in public and municipal administration. − Innovations in the system of public and municipal administration. − Planning and forecasting in the system of public and municipal administration. − Staff of the state and municipal service. Management of personnel in public and municipal bodies and in organizations of the public sectors. − Financial, logistical and information resources of the state and municipalities. − Public service. − Functional features of public sector organizations. − Partnership of the state and municipalities with nongovernmental nonprofit organizations. Economic and administrative challenges facing “third sector.” - Development of education programs on public administration.