Pengaruh Konten Pemasaran dan E-Wom pada Media Sosial Tiktok Shop terhadap Keputusan Pembelian Generasi Z di Kabupaten Karawang

Tiara Brescia Putri, Citra Savitri, Syifa Pramudita Fadilla
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Abstract

This study aims to investigate the impact of marketing content and e-word of mouth (E-Wom) on purchasing decisions in the context of the TikTok Shop application in Generation Z. The population that is the focus of research is Generation Z who have made transactions through TikTok Shop on their smartphone devices. From a total population of 132,325, 80 respondents were selected for this study using cluster sampling. Data is collected through the use of questionnaires disseminated through the Google Forms platform. Data analysis was performed using (SEM) using Smart PLS 3 devices. The results showed that marketing content has a positive influence on purchasing decisions, and E-Wom has a significant influence on purchasing decisions.
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社交媒体 Tiktok Shop 上的营销内容和 E-Wom 对卡拉旺地区 Z 世代购买决策的影响
本研究旨在调查营销内容和电子口碑(E-Wom)对Z世代购买决策的影响,研究的重点是Z世代,他们通过智能手机上的TikTok商店进行交易。本研究采用整群抽样的方法,从132,325名人口中选取80名受访者。通过使用通过Google Forms平台分发的问卷收集数据。使用Smart PLS 3设备使用(SEM)进行数据分析。结果表明,营销内容对购买决策有正向影响,E-Wom对购买决策有显著影响。
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审稿时长
24 weeks
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