Factors Driving Irrational Purchase Behavior of Live Streaming E-commerce: The Mediating Effect of Consumer Purchase Intention

Yongyan Chen, Yuan Gao
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Abstract

Driven by the e-commerce live broadcast, the irrational purchase phenomenon of consumers has become more and more prominent. Based on SOR theory and social identity theory, this paper builds an intermediary effect model by collecting 286 questionnaires, aiming to deeply explore the causes of consumers' irrational purchase behavior under the background of e-commerce live broadcast, and propose corresponding solutions. The results show that price promotion, anchor characteristics and live broadcast interactivity all have a positive impact on irrational purchase behavior, and consumers' purchase intention plays a partial mediating role in this process.
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网络直播电商非理性购买行为的驱动因素:消费者购买意愿的中介作用
在电商直播的带动下,消费者的非理性购买现象越来越突出。本文基于SOR理论和社会认同理论,通过收集286份问卷,构建中介效应模型,旨在深入探讨电商直播背景下消费者非理性购买行为的原因,并提出相应的解决方案。结果表明,价格促销、主播特色和直播互动性均对非理性购买行为产生正向影响,消费者购买意愿在这一过程中起部分中介作用。
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