Use of e-library services by postgraduate students at Mzuzu University

Abstract

AbstractMzuzu University Library provides various e-library services to postgraduate students. However, little is known regarding the use of these e-library services by postgraduate students. This mixed methods quantitative study aimed to investigate postgraduate students' use of e-library services. The findings reveal that 95% of postgraduate students knew about e-library services. In comparison, 83% knew internet access, and 73% knew e-journals service from 10 e-library services that Mzuzu University offers. Further, 80% and 64% of postgraduate students used the internet and e-journals, respectively, while other e-library services were the least used. Additionally, 68% of users were satisfied with the internet, and 64% were confident with e-journals. Factors such as usefulness, availability of support, and resources influenced postgraduate students' use of e-library services. Inadequate infrastructure and staff support discouraged some users from effectively using e-library services. Training and marketing are highly recommended.Keywords: E-library servicespostgraduate studentsMzuzu UniversityMalawiDisclaimerAs a service to authors and researchers we are providing this version of an accepted manuscript (AM). Copyediting, typesetting, and review of the resulting proofs will be undertaken on this manuscript before final publication of the Version of Record (VoR). During production and pre-press, errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal relate to these versions also.