Keeping Up Job Satisfaction: Relationship between Coaching Style Leadership and Employees’ Belief in Their Abilities to Handle Job

Azman Ismail, Nursaadatun Ahmad, Soliha Sanusi, Nur Ibrahim, Mustafa Tunca
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Abstract

This study assesses a direct effect of coaching style leadership on work-related attitudes and an indirect effect of employees’ belief in their abilities to handle jobs in the relationship between coaching style leadership and job satisfaction. The cross-sectional research design was employed to collect 579 survey questionnaires from employees in the Malaysian public sector. The SmartPLS was utilized to evaluate the measurement model and structural model. The adequacy of the study sample met that rule of thumb criterion, and the response bias was not present in the study sample. This study only used survey questionnaires that had no missing values, straight-lining answers, outliers, and non-normal data distribution. The indicators that represent each study construct in the model measurement satisfied the validity and reliability standards. The structural equation modeling test displayed that employees’ belief in their abilities to handle the job and job satisfaction was directly affected by leaders’ guidance and facilitation. Further, the effect of leaders’ guidance and facilitation on job satisfaction was indirectly affected by employees’ belief in their abilities to handle the job. This finding is useful to guide practitioners in understanding diverse viewpoints of employees’ belief in their abilities to handle job and plan an effective developmental relationship framework to maintain and upgrade organizational sustainability in times of global economy and turbulent environment.
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保持工作满意度:教练式领导与员工对自己处理工作能力的信心的关系
本研究评估了教练式领导对工作态度的直接影响,以及员工对自己处理工作能力的信念在教练式领导与工作满意度的关系中的间接影响。采用横断面研究设计,从马来西亚公共部门的雇员中收集了579份调查问卷。使用SmartPLS对测量模型和结构模型进行评估。研究样本的充分性符合经验法则标准,研究样本中不存在反应偏倚。本研究仅采用无缺失值、直线答案、异常值和非正态数据分布的调查问卷。模型测量中代表各研究结构的指标均满足效度和信度标准。结构方程模型检验表明,员工对自己处理工作能力的信心和工作满意度直接受到领导引导和促进的影响。此外,领导的引导和促进对工作满意度的影响间接受到员工对自己处理工作能力的信念的影响。这一发现有助于指导从业者理解员工对自己处理工作能力的不同观点,并规划有效的发展关系框架,以在全球经济和动荡的环境中保持和提升组织的可持续性。
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