Assistant platforms

IF 7.1 3区 管理学 Q1 BUSINESS Electronic Markets Pub Date : 2023-11-14 DOI:10.1007/s12525-023-00671-2
Rainer Schmidt, Rainer Alt, Alfred Zimmermann
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Abstract

Abstract Many assistant systems have evolved toward assistant platforms. These platforms combine a range of resources from various actors via a declarative and generative interface. Among the examples are voice-oriented assistant platforms like Alexa and Siri, as well as text-oriented assistant platforms like ChatGPT and Bard. They have emerged as valuable tools for handling tasks without requiring deeper domain expertise and have received large attention with the present advances in generative artificial intelligence. In view of their growing popularity, this Fundamental outlines the key characteristics and capabilities that define assistant platforms. The former comprise a multi-platform architecture, a declarative interface, and a multi-platform ecosystem, while the latter include capabilities for composition, integration, prediction, and generativity. Based on this framework, a research agenda is proposed along the capabilities and affordances for assistant platforms.

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助理平台
许多辅助系统都向辅助平台发展。这些平台通过声明式和生成式接口将来自不同参与者的一系列资源组合在一起。其中的例子包括像Alexa和Siri这样的语音助理平台,以及像ChatGPT和Bard这样的文本助理平台。它们已经成为处理任务的有价值的工具,而不需要更深入的领域专业知识,并且随着当前生成式人工智能的进展而受到广泛关注。鉴于它们越来越受欢迎,本基础概述了定义助手平台的关键特征和功能。前者包括多平台架构、声明性接口和多平台生态系统,而后者包括组合、集成、预测和生成功能。在此基础上,提出了辅助平台的功能和功能支持的研究议程。
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来源期刊
Electronic Markets
Electronic Markets Multiple-
CiteScore
14.80
自引率
15.30%
发文量
85
期刊介绍: Electronic Markets (EM) stands as a premier academic journal providing a dynamic platform for research into various forms of networked business. Recognizing the pivotal role of information and communication technology (ICT), EM delves into how ICT transforms the interactions between organizations and customers across diverse domains such as social networks, electronic commerce, supply chain management, and customer relationship management. Electronic markets, in essence, encompass the realms of networked business where multiple suppliers and customers engage in economic transactions within single or multiple tiers of economic value chains. This broad concept encompasses various forms, including allocation platforms with dynamic price discovery mechanisms, fostering atomistic relationships. Notable examples originate from financial markets (e.g., CBOT, XETRA) and energy markets (e.g., EEX, ICE). Join us in exploring the multifaceted landscape of electronic markets and their transformative impact on business interactions and dynamics.
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