Strategic Management of Transformation of Online Trading Platforms: Problems and Solutions

Dmitry A. Shtoda, Irina V. Musatova
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Abstract

The article is devoted to the consideration of strategic management of digital transformation of online trading platforms, as well as the identification of the basic principles and challenges associated with this process. The article substantiates the importance of digital transformation for online trading platforms and makes judgments that this strategy becomes a necessity in the conditions of rapid development of digital technologies and changes in consumer behavior. Today, digital technologies are not only means of additional expansion of resources and tools available to the enterprise, but also produce a deep revision of the essence of the interaction that develops between organizations and their customers. As a result of the evolution of the Internet, mobile devices and social media, modern consumers have become more informed, mobile and demanding, where they insist on personalized services, prompt responses and a high level of convenience at every stage of making a purchase. In the conditions of modern metamorphoses, Internet trading platforms are forced not only to adapt to new conditions, but also to implement digital strategies with an active approach to maintain their competitiveness, which indicates that digital transformation is no longer only part of the innovation plan, but represents a vital strategic task to ensure the survival and sustainable growth of the enterprise. The author draws attention to the key principles of strategic management of digital transformation, such as the development of a digital strategy, ensuring the integration of technologies, the development of digital competencies of employees and the creation of an innovative culture. It is noted that Internet trading platforms face a number of challenges in implementing digital transformation, including changing business models, increased competition and data security. The article also offers recommendations on overcoming these challenges and the successful implementation of strategic management of digital transformation of online trading platforms at the present stage of their functioning.
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网上交易平台转型的战略管理:问题与对策
本文致力于考虑在线交易平台数字化转型的战略管理,并确定与此过程相关的基本原则和挑战。本文论证了数字化转型对网上交易平台的重要性,并判断在数字技术快速发展和消费者行为变化的条件下,数字化转型战略是必要的。今天,数字技术不仅是企业可用资源和工具的额外扩展手段,而且还对组织与其客户之间发展的交互的本质产生了深刻的修订。由于互联网、移动设备和社交媒体的发展,现代消费者变得更加见多识广、移动化和要求更高,他们在购买的每个阶段都坚持个性化的服务、快速的反应和高度的便利。在现代蜕变的条件下,互联网交易平台不仅要适应新的条件,还要积极实施数字化战略,以保持自身的竞争力,这表明数字化转型不再仅仅是创新计划的一部分,而是确保企业生存和可持续发展的重要战略任务。作者提请注意数字化转型战略管理的关键原则,如制定数字战略,确保技术的整合,员工数字能力的发展和创新文化的创造。报告指出,互联网交易平台在实施数字化转型过程中面临诸多挑战,包括商业模式变化、竞争加剧和数据安全。本文还提出了克服这些挑战的建议,并在其运作的现阶段成功实施在线交易平台数字化转型的战略管理。
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