Research on the Cultivation of Communication Ability of Civil Aviation Students Based on SPOC Mode

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Abstract

Based on the analysis of the structural elements of the communication ability of civil aviation practitioners, a questionnaire of the communication ability of civil aviation students was constructed. The current situation and problems of the communication ability of civil aviation students were obtained by SPSS software analysis, that is, the ability of empathy is strong, the professional cognition is reasonable, and the application ability is insufficient. Good communication attitude, obvious communication anxiety, lack of communication confidence; Listening ability is fair, expression ability is poor, oral English needs to be strengthened. Finally, based on the teaching environment and mode of SPOC, it proposes to strengthen theoretical knowledge, increase practical application, and improve communication cognition,increase communication frequency, relieve communication anxiety, improve communication confidence,create communication situation, provide communication guidance, improve the ability of expression and other strategies.
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基于SPOC模式的民航学生沟通能力培养研究
在分析民航从业人员沟通能力构成要素的基础上,构建民航专业学生沟通能力问卷。通过SPSS软件分析得出民航学生沟通能力现状及存在的问题,即移情能力强、专业认知合理、应用能力不足。良好的沟通态度,明显的沟通焦虑,缺乏沟通自信;听力能力一般,表达能力较差,英语口语有待加强。最后,根据SPOC的教学环境和教学模式,提出加强理论知识、增加实际应用、提高交际认知、增加交际频率、缓解交际焦虑、提高交际自信、创造交际情境、提供交际指导、提高表达能力等策略。
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