UX Usability Study to Improve NFT Marketplace Platform Usability: Focusing on UPbit experienced and inexperienced users among early marketplace users

Q3 Engineering Journal of Design Research Pub Date : 2023-09-30 DOI:10.46248/kidrs.2023.3.67

Hye Won Lim, Hye Seung Kim, Hyun Kyung Kim, Ah Young Kim

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Abstract

Financial services are changing due to the development of Information and Communication Technology (ICT), of which the NFT platform is drawing attention from 2030. MZ generations have less resistance to NFT transactions due to their experience in investing in virtual currency, but there is a problem that they lack understanding of the concept. In order to solve this problem, it is necessary to find difficulties and problems in using the service and to help improve usability by presenting improvement plans. As a research method, hypotheses were established for those with experience and no experience in cryptocurrency for NFT marketplaces, usability evaluation criteria were designed through prior research on usability evaluation, and usability evaluation and interviews were conducted. As a result of the study, it was confirmed that there was no significant correlation between the two groups on NFT usability, and problems were derived and guidelines were proposed. It is expected that the usability of NFT trading services will be supplemented in the future through guidelines for improving platform usability.

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提高NFT市场平台可用性的用户体验可用性研究:关注早期市场用户中有UPbit经验和没有经验的用户

随着信息通信技术(ICT)的发展，金融服务正在发生变化，其中NFT平台从2030年开始备受关注。MZ世代由于有投资虚拟货币的经验，对NFT交易的抗拒程度较低，但存在一个问题，即他们对这个概念缺乏理解。为了解决这个问题，有必要发现使用服务的困难和问题，并通过提出改进计划来帮助提高可用性。作为一种研究方法，对有和没有NFT市场加密货币经验的人建立假设，通过对可用性评估的前期研究设计可用性评估标准，并进行可用性评估和访谈。研究结果证实了两组在NFT可用性上不存在显著的相关性，并对问题进行了推导并提出了指导方针。预计未来NFT交易服务的可用性将通过提高平台可用性的指导方针得到补充。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Design Research Engineering-Engineering (miscellaneous)

CiteScore

0.60

自引率

0.00%

发文量

期刊介绍： JDR is an interdisciplinary journal, emphasising human aspects as a central issue of design through integrative studies of social sciences and design disciplines. Originally published as an electronic journal publishing articles including multimedia applications and hence allowing visual knowledge transfer, it is now also available in print. Topics covered include Expertise in design Design learning strategies and design pedagogy Design as a social process Gaming and simulation in design Designing user interfaces The role of visual techniques in the design process Design tools Sustainability.