Innovative impact planning and assessment through global libraries

IF 1.8 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Performance Measurement and Metrics Pub Date : 2019-07-08 DOI:10.1108/pmm-03-2019-0010
David Streatfield,Richard Abisla,Violeta Bunescu,Marcel Chiranov,Camila Garroux,Artiom Maister,Luis González Martín,Jeremy Paley,Simon Rae-Scott
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Abstract

PurposeThe purpose of this paper is to report a range of innovative approaches, methods and tools for evaluating the impact of public libraries and supporting the development of library leaders drawn from projects supported by the Global Libraries initiative of the Bill and Melinda Gates Foundation.Design/methodology/approachA range of approaches, tools and methods are described by specialist staff who were directly involved with these innovations.FindingsSome comments are provided on the effectiveness of these innovations.Research limitations/implicationsAll of these innovations have been tried out in public library settings, usually over a period of years.Practical implicationsAll of the selected innovations could be adapted and used by library leaders or impact specialists.Social implicationsSeveral of the innovations are specifically designed to engage library staff and users in evaluation processes.Originality/valueThe impact planning and assessment programme of GL was the largest sustained international public library evaluation programme so far attempted. This paper reports on the more innovative evaluation activities undertaken through this programme.
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通过全球图书馆进行创新的影响规划和评估
本文的目的是报告一系列创新的方法、方法和工具,以评估公共图书馆的影响,并支持图书馆领导者的发展,这些方法、方法和工具来自比尔和梅林达·盖茨基金会全球图书馆倡议所支持的项目。设计/方法论/方法一系列的方法、工具和方法由直接参与这些创新的专业人员描述。对这些创新的有效性提出了一些看法。研究局限/启示所有这些创新都在公共图书馆进行了试验,通常需要几年的时间。实际意义所有选定的创新都可以被图书馆领导或影响专家改编和使用。社会影响一些创新是专门设计来让图书馆工作人员和用户参与评估过程的。独创性/价值GL的影响规划和评估项目是迄今为止尝试的最大的持续国际公共图书馆评估项目。本文报告了通过这一方案开展的更具创新性的评价活动。
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来源期刊
Performance Measurement and Metrics
Performance Measurement and Metrics INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.20
自引率
0.00%
发文量
1
期刊介绍: ■Quantitative and qualitative analysis ■Benchmarking ■The measurement and role of information in enhancing organizational effectiveness ■Quality techniques and quality improvement ■Training and education ■Methods for performance measurement and metrics ■Standard assessment tools ■Using emerging technologies ■Setting standards or service quality
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