{"title":"Creating value beyond commercial outcomes: The ESG practices of online marketplaces for sustainable development","authors":"Liang Li, Mingxu Wang, Xiaohao Zhou","doi":"10.1007/s12525-023-00682-z","DOIUrl":null,"url":null,"abstract":"<p>The popularity of online marketplaces continues to grow worldwide, and with it comes increased attention to the non-economic value they provide. This study aims to analyze the environmental, social, and governance (ESG) reports and news of 13 online marketplace operators and examine their engagement in ESG practices, considering their characteristics and the social environment. By comparing their practices with the generic ESG framework, the study identifies unique factors and approaches specific to ESG practices in online marketplaces, such as constructing industry ecology, contributing to national current affairs and policies, protecting intellectual property, and focusing on information and network security. The study also finds that market transactions, digital innovation, and participant ecology are three key mechanisms that explain the specificity of ESG practices in online marketplaces. The findings of this study offer an ESG framework that can be applied to online marketplaces. It highlights the importance of considering online marketplaces’ social environment and individual characteristics in developing ESG practices. This study provides insights for online marketplace operators to improve their ESG practices and contributes to a growing body of literature on non-economic value creation in online marketplaces.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":"2010 10","pages":""},"PeriodicalIF":7.1000,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Electronic Markets","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1007/s12525-023-00682-z","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
The popularity of online marketplaces continues to grow worldwide, and with it comes increased attention to the non-economic value they provide. This study aims to analyze the environmental, social, and governance (ESG) reports and news of 13 online marketplace operators and examine their engagement in ESG practices, considering their characteristics and the social environment. By comparing their practices with the generic ESG framework, the study identifies unique factors and approaches specific to ESG practices in online marketplaces, such as constructing industry ecology, contributing to national current affairs and policies, protecting intellectual property, and focusing on information and network security. The study also finds that market transactions, digital innovation, and participant ecology are three key mechanisms that explain the specificity of ESG practices in online marketplaces. The findings of this study offer an ESG framework that can be applied to online marketplaces. It highlights the importance of considering online marketplaces’ social environment and individual characteristics in developing ESG practices. This study provides insights for online marketplace operators to improve their ESG practices and contributes to a growing body of literature on non-economic value creation in online marketplaces.
期刊介绍:
Electronic Markets (EM) stands as a premier academic journal providing a dynamic platform for research into various forms of networked business. Recognizing the pivotal role of information and communication technology (ICT), EM delves into how ICT transforms the interactions between organizations and customers across diverse domains such as social networks, electronic commerce, supply chain management, and customer relationship management.
Electronic markets, in essence, encompass the realms of networked business where multiple suppliers and customers engage in economic transactions within single or multiple tiers of economic value chains. This broad concept encompasses various forms, including allocation platforms with dynamic price discovery mechanisms, fostering atomistic relationships. Notable examples originate from financial markets (e.g., CBOT, XETRA) and energy markets (e.g., EEX, ICE). Join us in exploring the multifaceted landscape of electronic markets and their transformative impact on business interactions and dynamics.