Assessing subjective career success: the role of career commitment, career resilience and self-efficacy: a evidence from hospitality industry

Bhawna, Sanjeev Kumar Sharma, Umair Akram
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Abstract

Purpose

This study aims to examine how career commitment (CC) affects hospitality employees perceived subjective career success (SCS) using a serial mediation system that uses career resilience (CR) behaviour and self-efficacy (SE) as serial mediators.

Design/methodology/approach

To examine the proposed relationships, a comprehensive theoretical serial mediation model was constructed. The proposed hypotheses were tested on a sample of 316 hospitality employees from India using regression analysis (Process Macro Model 6) with 5,000 bootstrapping at 95% confidence interval.

Findings

The regression analysis confirmed a strong, positive relationship between CC and SCS. It also highlighted a significant indirect effect, involving a serial mediation through CR and SE, demonstrating how CC influences SCS.

Research limitations/implications

Drawing from three prominent theories – career self-determination theory (CSDT), career construction theory (CCT) and the contextual action theory of career development (CATCD), this research underscores the importance of fostering career-committed behaviour among employees and advocating for strategic career development initiatives. Understanding CC elements may help firms retain and encourage individuals, which can boost job satisfaction and performance. Importantly, the results advocate for the implementation of targeted career development strategies and the promotion of career-committed behaviour within hospitality organisations. This, in turn, fosters resilience and competence, ultimately contributing to individual career success and organisational excellence.

Originality/value

A serial mediation model with CR and SE introduces a fresh perspective that, to the best of the authors’ knowledge, has not been extensively explored in previous research examining the relationship between CC and SCS.

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评估主观职业成功:职业承诺、职业适应力和自我效能的作用:来自酒店业的证据
目的本研究旨在利用以职业弹性(CR)行为和自我效能(SE)为序列中介的序列中介系统,研究职业承诺(CC)如何影响酒店业员工的主观职业成功感(SCS)。利用回归分析(过程宏观模型 6),在 95% 的置信区间内进行 5,000 次引导,对来自印度的 316 名酒店业员工样本进行了测试。研究局限/启示本研究从职业生涯自我决定理论(CSDT)、职业生涯建构理论(CCT)和职业生涯发展情境行动理论(CATCD)这三个著名理论出发,强调了培养员工职业承诺行为和倡导战略性职业发展举措的重要性。了解职业承诺要素有助于企业留住和鼓励员工,从而提高工作满意度和绩效。重要的是,研究结果倡导在酒店业组织内实施有针对性的职业发展战略,促进职业承诺行为。据作者所知,在以往研究 CC 与 SCS 关系的研究中,尚未对这一问题进行广泛探讨。
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来源期刊
CiteScore
6.00
自引率
7.70%
发文量
21
期刊介绍: The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals'' scope is not limited to micro perspectives of organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future. The journal seeks to embrace a holistic view of quality and service sector management and explicitly promotes the emerging field of ‘quality and service sciences’.The journal is an open forum and one of the main channels for communication of multi- and inter- disciplinary research and practices.
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