Weniger Fehler durch Lern-Lehr-Orientierung in der Wissensarbeit

Abstract

Abstract Knowledge work or non-routine work such as the development of smartphone apps or software for controlling modern aircraft is per se prone to errors. Concrete examples from everyday life show that such errors can mean incalculable damage to life and limb and must therefore be avoided. Mutual explanation and mutual understanding of facts, suggestions, ideas, concepts are error-relevant building blocks of knowledge work in teams. The better these special forms of teaching (explaining) and learning (understanding) succeed, the greater the chances of avoiding errors appear. Accordingly, it is suggested to view knowledge work from a learning and teaching perspective and to support it with instruments from didactics. This learning-teaching orientation and its contribution to error reduction are described, explained by one concrete example, and discussed in summary.