Factors of success in the change management process of IT programs

IF 2.7 4区管理学 Q2 MANAGEMENT Journal of Organizational Change Management Pub Date : 2023-12-20 DOI:10.1108/jocm-04-2023-0110

Mateusz Trzeciak

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Abstract

Purpose

The purpose of the article is to identify the factors of the success of the change management process in IT programs.

Design/methodology/approach

The article presents the results of quantitative research conducted among 221 managers involved in the process of IT program management. In addition, to achieve the assumed goal, a factor analysis and cluster analysis were carried out on the basis of which a model of the relationship between success determinants and the change management process in the IT program was built.

Findings

Nine factors significant for the change management of IT programs have been identified. What is more, they illustrate 78.23% of all significant variables that may occur and significantly affect the success of the IT change program. In addition, it was indicated which factors have a significant impact on achieving the success of the program in individual sub-processes of the course of change.

Research limitations/implications

The article identified 38 variables determining the success of an IT program as a result of a literature review. Secondly, the article responds to the call of Teubner (2018) for IT programs and Vuorinen and Martinsuo (2018) for programs of change.

Originality/value

The article complements the current theory with identified factors of success in the change management process in IT programs. In addition, the article presents recommendations for managers regarding the importance of the identified factors and their impact on the success of the program.

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信息技术项目变革管理过程中的成功因素

文章介绍了对 221 名参与 IT 项目管理过程的管理人员进行定量研究的结果。此外，为实现假设目标，还进行了因素分析和聚类分析，并在此基础上建立了成功决定因素与 IT 项目变革管理过程之间的关系模型。此外，在所有可能出现并对 IT 变革计划的成功产生重大影响的重要变量中，这些因素占 78.23%。此外，还指出了在变革过程的各个子过程中，哪些因素对实现项目的成功有重大影响。研究局限/意义本文通过文献综述，确定了决定 IT 项目成功与否的 38 个变量。其次，文章响应了Teubner（2018）对IT项目以及Vuorinen和Martinsuo（2018）对变革项目的呼吁。原创性/价值文章通过确定IT项目变革管理过程中的成功因素，对现有理论进行了补充。此外，文章还就已识别因素的重要性及其对项目成功的影响为管理者提出了建议。

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来源期刊

Journal of Organizational Change Management MANAGEMENT-

CiteScore

5.80

自引率

3.60%

发文量

期刊介绍： ■Adapting strategic planning to the need for change ■Leadership research ■Responsibility for change implementation and follow-through ■The psychology of change and its effect on the workforce ■TQM - will it work in your organization? Successful organizations respond intelligently to factors which precipitate change. Economic climates, political trends, changes in consumer demands, management policy or structure, employment levels and financial resources - all these elements are constantly at play to ensure that organizations clinging on to static structures will ultimately lose out. But change is a dynamic and alarming thing - this journal addresses how to manage it positively.