Care-full data, care-less systems: making sense of self-care technologies for mental health with humanistic practitioners in the United Kingdom

IF 2.4 Q3 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Frontiers in Computer Science Pub Date : 2023-12-22 DOI:10.3389/fcomp.2023.1230284
Velvet Spors, Martin Flintham, Pat Brundell, David Murphy
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Abstract

The days of dusty couches in therapists' offices behind closed doors are long gone. Now, personalized mood tracking, therapy appointments and breathing exercises are just mere clicks (or taps) away: Technologies for self-care (SCTs) that focus on mental health are both a flourishing industry and an academic field of interest. As societal, and cultural artifacts, SCTs for mental health are imbued with values, worldviews, and assumptions about these concepts by their designers and developers. Here, current SCTs tend to lean toward a more medical(ised) approach due to being shaped by dominant views of mental health as an individualized issue. However, this approach is only one of many potential pedagogies and approaches. As an alternative, we explore what SCTs for mental health could be like, from a humanistic, person-centered standpoint: We conceptualize mental health in holistic terms, as an experiential quality of everyday life.To this end, we report on two engagements with humanistic practitioners and the person-centered approach as a guiding principle: First, we ran a workshop informed by the Rogerian “encounter group”. This approach is focused on providing the space to meaningfully meet and relate to people. Inspired by this concept, we brought together humanistic practitioners to openly explore what technology for (self-)care means for them. Second, we build on the insights from the aforementioned study by organizing an asynchronous, online whiteboard for humanistic practitioners—counselors, students-in-training, therapists, and researchers—to explore their utopian, realistic and dystopian visions of SCTs.Through thematic analysis and affinity-clustering these engagements, we construct an understanding that technology within a person-centered, humanistic context is a constrained, ambiguous undertaking, yet also one full of potential.We conclude the paper by sketching out three design opportunities for how the person-centered approach, and humanistic psychology in general could be integrated into caring technologies.
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充满关爱的数据,没有关爱的系统:与英国的人文实践者一起了解心理健康的自我保健技术
在治疗师的办公室里关起门来,坐在布满灰尘的沙发上的日子一去不复返了。现在,只需点击(或轻点)鼠标,就能实现个性化的情绪跟踪、治疗预约和呼吸练习:专注于心理健康的自我保健技术(SCT)既是一个蓬勃发展的产业,也是一个备受关注的学术领域。作为社会和文化的产物,心理健康的 SCT 被其设计者和开发者注入了价值观、世界观和对这些概念的假设。在这里,由于心理健康是一个个体化的问题这一主流观点的影响,目前的小班教学倾向于采用一种更加医学化的方法。然而,这种方法只是众多潜在教学法和方法中的一种。作为一种替代方案,我们从人文主义和以人为本的角度出发,探讨了针对心理健康的小班教 学可能是什么样的:为此,我们报告了与人本主义实践者的两次合作,并将以人为本的方法作为指导原则:首先,我们举办了一个以罗杰 "相遇小组 "为基础的研讨会。这种方法的重点是提供有意义地与人会面和交往的空间。在这一理念的启发下,我们召集了人文实践者,让他们公开探讨用于(自我)护理的技术对他们意味着什么。其次,我们以上述研究的见解为基础,为人本主义实践者--咨询师、受训学生、治疗师和研究人员--组织了一个异步在线白板会,探讨他们对小班教学的乌托邦式、现实式和乌托邦式愿景。通过对这些参与的主题分析和亲和力聚类,我们构建了这样一种认识,即在以人为本的人文背景下,技术是一项受限的、模糊的工作,但同时也是一项充满潜力的工作。最后,我们勾勒出三个设计机会,以说明如何将以人为本的方法和人文心理学整合到护理技术中。
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来源期刊
Frontiers in Computer Science
Frontiers in Computer Science COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS-
CiteScore
4.30
自引率
0.00%
发文量
152
审稿时长
13 weeks
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