Remote work, employee productivity and innovation: the moderating roles of knowledge sharing and digital business intensity

IF 6.6 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Knowledge Management Pub Date : 2024-01-09 DOI:10.1108/jkm-12-2022-0967

Joseph K. Nwankpa, Yazan F. Roumani

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Abstract

Purpose

This study aims to explore the effects of remote work on employee productivity and innovation and how these effects are moderated by knowledge sharing and digital business intensity.

Design/methodology/approach

The study draws on survey data from a random sample of 231 remote workers across the USA. The analysis and empirical validation of the research model used partial least square.

Findings

The results demonstrate a positive association between remote work and employee productivity. In addition, the findings present empirical support for hitherto anecdotal evidence regarding the impact of remote work on innovation. In particular, the study notes that knowledge sharing and digital business intensity amplified the positive relationship between remote work and employee productivity. The results further revealed that the positive link between remote work and innovation was stronger in the presence of knowledge sharing.

Originality/value

The study contributes to the ongoing inquiry into remote work by drawing on the knowledge-based view as an underlying lens to understand the consequence of remote work. Identifying knowledge sharing and digital business intensity as moderators of the linkage between remote work and employee productivity is an important contribution, especially when researchers and practitioners are trying to understand the business value of working remotely. Furthermore, to the best of the authors’ knowledge, this study is the first to identify knowledge sharing as a key mechanism that strengthens innovation outcomes in a remote work environment.

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远程工作、员工生产力和创新：知识共享和数字化业务强度的调节作用

目的本研究旨在探讨远程工作对员工生产率和创新的影响，以及知识共享和数字业务强度如何调节这些影响。研究结果表明，远程工作与员工生产率之间存在正相关。此外，研究结果还为迄今为止有关远程工作对创新影响的传闻提供了实证支持。研究特别指出，知识共享和数字业务强度放大了远程工作与员工生产率之间的正相关关系。研究结果进一步表明，在知识共享的情况下，远程工作与创新之间的正向联系更为紧密。将知识共享和数字业务强度确定为远程工作与员工生产率之间联系的调节因素是一项重要贡献，尤其是当研究人员和从业人员试图了解远程工作的商业价值时。此外，据作者所知，本研究首次将知识共享确定为远程工作环境中加强创新成果的关键机制。

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来源期刊

Journal of Knowledge Management Multiple-

CiteScore

13.70

自引率

15.70%

发文量

期刊介绍： Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?