Journal of Knowledge Management最新文献

Purpose

Tacit and explicit knowledge sharing play crucial roles in today’s rapidly changing business environment, particularly in fostering innovation. However, uncovering tacit knowledge sharing remains complex. The purpose of this study is to analyze the mediating roles of tacit and explicit knowledge in the relationship between a knowledge-sharing culture and organizational creativity.

Design/methodology/approach

In this study, the authors developed an extended analytical process to analyze the impact of explicit and tacit knowledge on a knowledge-sharing culture and organizational creativity. This process combines two analytical techniques: necessary condition analysis (NCA) and partial least squares structural equation modeling (PLS-SEM). NCA identifies essential bottlenecks for a specific outcome, while PLS-SEM uncovers strong connections between predictor and outcome variables. The authors applied these analyses to a sample of 155 IT experts from a leading telecom company in the Turkish ICT industry to test the relevant hypotheses.

Findings

The findings of this study indicate that tacit knowledge, rather than explicit knowledge, partially mediates the relationship between a knowledge-sharing culture and organizational creativity. This mediating role of tacit knowledge is particularly pronounced in the ICT sector. Additionally, the impact of organizational capabilities on organizational creativity is amplified by higher levels of tacit knowledge sharing.

Originality/value

The effect of organizational capabilities on organizational creativity was found to increase because of tacit knowledge sharing compared to explicit knowledge sharing, depending on the knowledge-sharing climate.

Purpose

The paper aims to interpret sustainable regional development (SRD) as an exchange ecosystem in which stakeholders provide reciprocal access to resources, benefiting both individual and systemic levels. This paper suggests that knowledge, as a shared and value-transcribed critical resource, nourishes a community’s motivational system (CMS), orienting it toward SRD. This inherently raises questions regarding the nature of social business models (SBM) that can best support community’s motivational system, as well as their sustainable regional development derivatives.

Design/methodology/approach

This paper employs the Fuzzy Expert System (FES) to analyze companies participating in the three most representative Italian consortia, aiming to empirically address the knowledge gap regarding the influence of social business model on sustainable regional development.

Findings

Applying our theoretical framework to Agro-food Protection Consortia – a specific type of hybrid social, regional value-oriented business organization – this paper demonstrates that knowledge sharing along environmental, social and economic dimensions enhances sustainable regional development. Using the IF (condition) → THEN (action) logic of fuzzy method, the study identified knowledge exchange as a key condition motivating actors to contribute to sustainable regional development. This dynamic approach enables better alignment between stakeholders and regional goals.

Originality/value

This paper presents practicable participatory strategic guidelines that balance informal and formal governance mechanisms with the catalytic and enhancing connection of strategic business initiatives for Sustainable Regional Development.

Purpose

This study aims to investigate how cultural factors – specifically power distance (PD) and uncertainty avoidance (UA) – affect employees’ use of neutralization techniques to rationalize deviant information systems (IS) behaviors. The goal is to enhance strategies for managing insider threats and improving security policies.

Design/methodology/approach

A cross-sectional survey was used to examine how national culture affects neutralization strategies related to IS misuse. A scenario-based survey was used to gather data from 292 employees, stressing four top ranked IS deviant behaviors in Ethiopian organizations. Using SmartPLS 4.0 software, the study validates measurement and structural models using partial least squares structural equation modeling. It then uses bootstrapping procedures to assess hypotheses that predict the use of justifications in situations of IS misuse.

Findings

The research finds that all four neutralization techniques – appeal to higher loyalty, claim of normalcy, defense of necessity and denial of responsibility – significantly predicted employees’ IS deviant use intention behaviors. PD and UA cultures also significantly influence IS deviant use intention, with neutralization techniques mediating this relationship, validating the model’s predictive relevance.

Research limitations/implications

The reliance on self-reported data and a cross-sectional design may limit the accuracy and causal inference of the findings. Additionally, the focus on Ethiopian respondents may restrict generalizability, highlighting the need for research in diverse contexts. Future studies could explore longitudinal or experimental designs and examine neutralization techniques and knowledge management to understand IS security.

Originality/value

This study introduces a novel model illustrating how cultural values, such as PD and UA, influence employees’ use of neutralization techniques to justify deviant behavior in Ethiopian organizations. It emphasizes the mediating role of these techniques and the need for culturally tailored anti-neutralization strategies and effective security awareness programs.

Purpose

The existing literature presents mixed findings on how intra-multinational enterprise (MNE) competition affects cross-border interpersonal knowledge sharing; some studies indicate that it hinders, while others suggest that it facilitates, such exchanges. The purpose of this study is to address this issue by proposing and testing the U-shaped curvilinear effects of intra-MNE competition on cross-border interpersonal knowledge sharing.

Design/methodology/approach

The authors conducted a survey bias test, confirmatory factor analysis and regression analysis on data gathered from a two-stage questionnaire survey of 333 R&D employees in India, representing 40 R&D subsidiaries across MNEs headquartered in 11 countries. To mitigate potential common method bias, the authors implemented ex-ante and ex-post measures.

Findings

The results of this study show a U-shaped effect of perceived intra-MNE competition on interpersonal knowledge sharing behaviours. The authors found that low to moderate levels of intra-MNE competition hinder cross-border interpersonal knowledge sharing within the MNE, while moderate to high levels facilitate it.

Originality/value

The novelty of this study lies in challenging the current linear relationship and highlighting that the impact of the perceived intensity of intra-MNE competition on knowledge-sharing behaviours varies at different competition levels.

Purpose

In the turbulence of a business-to-business (B2B) environment, employees often face role conflict as the result of changes in task allocations due to work requirements. This research uses organizational role theory to investigate the impact of role conflict on active lurking in B2B online communities. Active lurking, defined as the behavior of seeking information and acquiring knowledge without contributing, contrasts with posters who actively share knowledge. By focusing on these dynamics, this study aims to deepen the understanding of knowledge management (KM) practices and behaviors within B2B contexts.

Design/methodology/approach

This research conducts two experimental studies with a behavioral outcome to examine the impact of role conflict on active lurking and the mediating role of knowledge self-efficacy in this regard.

Findings

The results also indicate the moderating role of transformational leadership, such that when transformational leadership is low, role conflict decreases knowledge self-efficacy and active lurking. In contrast, this effect is attenuated in a high transformational leadership environment. The findings contribute to the KM literature by demonstrating how role conflict influences knowledge-sharing behaviors in B2B contexts and by capturing active lurking using a behavioral measure.

Practical implications

The implications of this study offer strategies to address role conflict and mitigate its negative impact. By integrating the concepts of posters and lurkers into the research framework, this paper offers a fresh perspective on organizational role conflict and KM. It provides insights into lurkers and active lurking behavior in B2B online communities, thereby extending the KM literature.

Originality/value

The findings of this research are novel as they first show the moderating role of transformational leadership, wherein when transformational leadership is low, role conflict decreases knowledge self-efficacy and active lurking and second it extends the literature on online knowledge sharing in a B2B context by capturing the role of active lurking through a behavioral measure.

Purpose

This study aims to highlight the fundamental elements about the potential knowledge ecosystems underlying the crowdfunding environment, providing a tentative analysis of the state of the art and suggesting a possible research agenda.

Design/methodology/approach

Based on a sample of 51 papers retrieved from the Web of Science (WOS) database, the investigation, implementing a bibliometric literature review (BLR), has examined the main metadata of the scientific literature that includes studies about crowdfunding and knowledge ecosystems.

Findings

The main research areas in the field, in terms of occurrence network analysis, seem to affect three main clusters (entrepreneurial ecosystems, business ecosystems and service ecosystems), being the role of knowledge (and consequent knowledge management) relevant mostly in regard to entrepreneurial ecosystems.

Originality/value

The research is intended to shed light on the potential connections, relationships and interactions between crowdfunding and the knowledge ecosystems that may emerge in the dynamics involving crowdfunding platforms, projects and operators, emphasizing the contribution of knowledge management in this respect.

Purpose

This paper aims to study the adverse effects of performance motivation and goal setting. The study investigates the unethical behavior of knowledge hiding that requires moral disengagement. The research further investigates the influence of performance motivation on knowledge hiding, along with investigating the mediating effect of moral disengagement.

Design/methodology/approach

Structural equation modeling has been adopted to understand the relationships. Data was collected from 288 students from Indian higher education institutions to understand how social cognitive aspects of performance influenced knowledge hiding.

Findings

The findings revealed that students hide knowledge from peers and rationalize the hiding process through social cognition of moral disengagement to justify the hiding process. It was further observed that performance motivation has a stronger relationship with rationalized knowledge hiding as compared to evasive knowledge hiding or playing dumb.

Research limitations/implications

By exploring the potential unintended yet detrimental consequences of performance motivation, this study adds to the scant literature on the drawbacks of ambitious goal setting. It also advances the performance motivation and knowledge hiding literature by exploring these constructs through the behavioral ethics lens of moral disengagement.

Practical implications

Awareness about the ill-effects of performance motivation of students and understanding the role of moral disengagement in the same will help administrators and policymakers to cautiously promote performance-driven culture within academia as well as in designing effective interventions for curbing the same.

Originality/value

The current study advances the extant literature on the negative side of ambitious goal setting and provides new insights into how it can encourage moral disengagement and knowledge-hiding behavior. Further, academic research on moral disengagement among students has been scarce. This study thus investigates how moral disengagement among students can promote detrimental behavior(s) of knowledge hiding. The study is one of the early studies to uncover moral disengagement as an antecedent to knowledge hiding.