Knowledge, Preparedness and Challenges in Hyflex Library Operations among Higher Education Institutions (HEIs) Librarians in Calabarzon Philippines

Abstract

Objective. Traditional library operations have been a staple in society for centuries by providing access to printed books and other resources. However, with the rise of technology, changing patron needs and the crisis induced by the COVID-19 outbreak, librarians adopted the hybrid and flexible (HyFlex) library operations to provide students, faculty, and staff with equitable access to learning resources and services. This study examined the knowledge, preparedness, and challenges associated with HyFlex library operations among librarians in Higher Education Institutions (HEIs) in Cavite, Laguna, Batangas, Rizal and Quezon (Calabarzon) Philippines. Methods. Descriptive in nature, the study utilized a survey questionnaire which was accomplished by 148 Higher Education Institutions (HEIs) librarians in Calabarzon. Results. Findings revealed that the majority of respondents were female, aged 31 to 40 years old, holding librarian positions, and having 11 to 15 years of service. The findings also indicated that respondents exhibited a very high level of knowledge and preparedness for Hyflex library operations. However, they encountered challenges in implementing hybrid and flexible operations. Additionally, the findings revealed no significant difference in respondents' knowledge of Hyflex library operations when grouped by age, gender, position, or years in service. However, a significant difference was found in respondents' preparedness for Hyflex library operations based on gender, while no significant differences were observed regardless of age, position, or years in service. Conclusions. As a whole, the findings suggest that despite the challenges in implementing hybrid and flexible operations, librarians in Higher Education Institutions (HEIs) in Calabarzon have demonstrated a very high level of knowledge and preparedness for Hyflex library operations. Therefore, Higher Education Institutions (HEIs) in Calabarzon should implement the formulated action plan and continue to embrace innovation to enhance practices in hybrid and flexible library operations.