Mediating Role of Employee Engagement: Job Involvement, Job Satisfaction and Organizational Commitment

Arulsenthilkumar S, Punitha N
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Abstract

This study examines the mediating role of employee engagement on the relationship among job involvement and job satisfaction as independent variables and organizational commitment as the dependent variable in private life insurance companies in Coimbatore, Tamil Nadu, India. Primarily, employee engagement plays a vital role in organizational performance. Therefore, this study was conducted to demonstrate how employee engagement mediates the relationship among job involvement and job satisfaction as independent variables and organizational commitment as the dependent variable. For this study, data was collected through a structured questionnaire, and 225 samples were taken. A simple random sampling method was used to collect the data, and the partial least square (PLS) method was used to analyze the data. In the study, job involvement and job satisfaction were considered to be antecedents, employee engagement was considered a mediating variable and organizational commitment was considered an outcome. It is suggested that job involvement and job satisfaction are significantly related to employee engagement. The study also revealed that job involvement and job satisfaction positively influence organizational commitment. Employee engagement was found to partially mediate the relationship between job involvement and organizational commitment, while it did not mediate the relationship between job satisfaction and organizational commitment. Hence, this study proves that employee engagement plays a significant role in the organization. Therefore, organizations should concentrate on employee engagement strategies on the basis of which employees’ job involvement, job satisfaction and organizational commitment will increase.
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员工参与的中介作用:工作参与、工作满意度和组织承诺
本研究探讨了在印度泰米尔纳德邦哥印拜陀的私营寿险公司中,员工敬业度对作为自变量的工作参与度和工作满意度与作为因变量的组织承诺之间关系的中介作用。员工敬业度对组织绩效起着至关重要的作用。因此,本研究旨在说明员工敬业度如何调节作为自变量的工作参与度和工作满意度与作为因变量的组织承诺之间的关系。本研究通过结构化问卷收集数据,共抽取了 225 个样本。数据收集采用简单随机抽样法,数据分析采用偏最小二乘法(PLS)。在研究中,工作参与和工作满意度被视为前因,员工敬业度被视为中介变量,组织承诺被视为结果。研究结果表明,工作参与度和工作满意度与员工敬业度密切相关。研究还表明,工作投入和工作满意度对组织承诺有积极影响。研究发现,员工敬业度部分地调解了工作投入与组织承诺之间的关系,而没有调解工作满意度与组织承诺之间的关系。因此,本研究证明,员工敬业度在组织中发挥着重要作用。因此,组织应重视员工敬业度战略,在此基础上提高员工的工作参与度、工作满意度和组织承诺。
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