A Virtual Companion for Lifelong Learning – Design Principles for Motivation, Social Learning, and Exam Preparation

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI:10.18690/um.fov.6.2023.13

P. Gebbing, Bijan Khosrawi-Rad, Timo Strohmann, Charlotte Windolf, Christoph Lattemann

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Abstract

Lifelong vocational learning in a digital context frequently falters due to a lack of motivation, structure, time management, and attention to adult students’ work-life balance. In remote settings, students have further little contact with peers and feel disconnected. This paper answers how a Virtual Learning Companion (VLC) can be designed to address these challenges and fulfill the specific needs of vocational students. Following a Design Science Research (DSR) approach, a meta-requirement mapping process combines insights from a literature review and ten semi-structured interviews with vocational students. A focus group with experts from the field of vocational training, online learning, chatbot design, and DSR evaluated the results. As a result, five Design Principles are presented: (1) Motivational Goal Setting, (2) Context and Learner Adaptation, (3) Focus and Control, (4) Promoting Resilience, and (5) Enabling Social Interactions and Feedback. Exemplary Design Features further illustrate the VLC development.

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终身学习的虚拟伴侣--激励、社交学习和备考的设计原则

由于缺乏动力、结构、时间管理以及对成年学生工作与生活平衡的关注，数字化环境下的终身职业学习经常会出现问题。在偏远地区，学生与同伴的接触更少，感觉与外界脱节。本文回答了如何设计虚拟学习伙伴（VLC）来应对这些挑战并满足职业学生的特殊需求。按照设计科学研究（DSR）方法，元需求映射过程结合了文献综述和与职业学生进行的十次半结构式访谈的见解。由职业培训、在线学习、聊天机器人设计和设计科学研究领域的专家组成的焦点小组对结果进行了评估。结果提出了五项设计原则：(1) 激励性目标设定，(2) 情境和学习者适应性，(3) 专注和控制，(4) 促进复原力，(5) 支持社交互动和反馈。示范性设计特点进一步说明了 VLC 的发展。

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36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings

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