36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings最新文献
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.48
Xiao Peng, M. Bouwmans
The digital age has brought significant changes in the way organizations operate and compete. As a result of rapid technology development, many organizations are undergoing a digital transformation to stay relevant and competitive in the marketplace. This literature review aims to find future research topics by providing an overview of the current state of research on organizations in digital transformation (ODT), especially on malleable organization design and HRM aspects. The article begins by defining digital transformation (DT), and then examines how organizations change during DT, before delving into the perspectives of malleable organization design and HRM. Finally, it concludes by identifying gaps in the literature and suggesting a research agenda for future. Overall, organizational factors that need more investigation are highlighted to tackle complexities of ODT for further research.
{"title":"Organizations in Digital Transformation (ODT): A Literature Review on the Implications for Malleable Organization and HRM","authors":"Xiao Peng, M. Bouwmans","doi":"10.18690/um.fov.6.2023.48","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.48","url":null,"abstract":"The digital age has brought significant changes in the way organizations operate and compete. As a result of rapid technology development, many organizations are undergoing a digital transformation to stay relevant and competitive in the marketplace. This literature review aims to find future research topics by providing an overview of the current state of research on organizations in digital transformation (ODT), especially on malleable organization design and HRM aspects. The article begins by defining digital transformation (DT), and then examines how organizations change during DT, before delving into the perspectives of malleable organization design and HRM. Finally, it concludes by identifying gaps in the literature and suggesting a research agenda for future. Overall, organizational factors that need more investigation are highlighted to tackle complexities of ODT for further research.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.51
Vaidas Giedrimas
The more distributed system expands, the higher need for search engines of its elements we have. The Internet of Things (IoT) systems become very complex, and the number of devices is growing exponentially. The demand for the search engine of things now reached the demand for the search engine of web pages as it was in the 1990s. We propose to use component-based architecture for the search engine of things (IoTSE). As IoT systems are heterogeneous, and the interoperability of various component models is problematic, we must focus on selected component models only. This paper surveys existing component models and discuss their feasibility to be used in IoT search engine.
{"title":"Component Models for IoT Search Engine","authors":"Vaidas Giedrimas","doi":"10.18690/um.fov.6.2023.51","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.51","url":null,"abstract":"The more distributed system expands, the higher need for search engines of its elements we have. The Internet of Things (IoT) systems become very complex, and the number of devices is growing exponentially. The demand for the search engine of things now reached the demand for the search engine of web pages as it was in the 1990s. We propose to use component-based architecture for the search engine of things (IoTSE). As IoT systems are heterogeneous, and the interoperability of various component models is problematic, we must focus on selected component models only. This paper surveys existing component models and discuss their feasibility to be used in IoT search engine.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.2
Luuk PA Simons, Bas Wielaard, Mark Neerincx
Hypertension Self-Management is more powerful when done in groups, and with daily (e)Support for maximum impact. Small intervention groups enable high degrees of personalization, interaction, and learning. We compare three Self-Management Support (SMS) pilots of two weeks duration, in which various tools and daily microlearning strategies were used. Average blood pressure improvements in the pilots were 161/112 to 129/90 mmHg, resp. 145/92 to 126/86 mmHg, and 155/95 to 139/85 mmHg. User evaluations (n=20) were collected on perceived effectiveness of the various support components. This showed the importance of core SMS components: information transfer, daily monitoring, promoting health competences and follow-up. A tentative cross-case conclusion is that more daily social learning and microlearning feedback helps build more success: for blood pressure results and for competence building.
{"title":"Hypertension Self-Management Success in 2 Weeks; 3 Pilot Studies","authors":"Luuk PA Simons, Bas Wielaard, Mark Neerincx","doi":"10.18690/um.fov.6.2023.2","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.2","url":null,"abstract":"Hypertension Self-Management is more powerful when done in groups, and with daily (e)Support for maximum impact. Small intervention groups enable high degrees of personalization, interaction, and learning. We compare three Self-Management Support (SMS) pilots of two weeks duration, in which various tools and daily microlearning strategies were used. Average blood pressure improvements in the pilots were 161/112 to 129/90 mmHg, resp. 145/92 to 126/86 mmHg, and 155/95 to 139/85 mmHg. User evaluations (n=20) were collected on perceived effectiveness of the various support components. This showed the importance of core SMS components: information transfer, daily monitoring, promoting health competences and follow-up. A tentative cross-case conclusion is that more daily social learning and microlearning feedback helps build more success: for blood pressure results and for competence building.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139181975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Malicious insider threats represent a particular challenge not only for defense, but also for research, as it is estimated there is a high number of unreported cases. Current taxonomies and typologies usually focus on specific aspects, such as goal or motivation, and tend to have tight boundaries. A number of malicious insider threat attack scenarios were identified in our research through qualitative interviews, enhanced with a game-based creative approach. The resulting data was used to develop a malicious insider threat typology in an empirical bottom-up approach. We developed an analysis scheme from existing taxonomies and typologies and used it in an empirical analysis of malicious insider roles and attack scenarios. We were able to identify eleven archetypes of malicious insider threats considering multiple facettes. This paper describes the analysis and the identified types.
{"title":"Malicious Insider Threat Types – An Empirical Analysis","authors":"Manfred Hofmeier, Isabelle Haunschild, Ulrike Lechner","doi":"10.18690/um.fov.6.2023.8","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.8","url":null,"abstract":"Malicious insider threats represent a particular challenge not only for defense, but also for research, as it is estimated there is a high number of unreported cases. Current taxonomies and typologies usually focus on specific aspects, such as goal or motivation, and tend to have tight boundaries. A number of malicious insider threat attack scenarios were identified in our research through qualitative interviews, enhanced with a game-based creative approach. The resulting data was used to develop a malicious insider threat typology in an empirical bottom-up approach. We developed an analysis scheme from existing taxonomies and typologies and used it in an empirical analysis of malicious insider roles and attack scenarios. We were able to identify eleven archetypes of malicious insider threats considering multiple facettes. This paper describes the analysis and the identified types.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.12
Ondrej Mitas, Marenna van Reijsen, Nadia Carreira Oliveira
Vacations are known to contribute to well-being. Wearable sensing technologies associated with 'the quantified self' hold promise for designing experiences such as vacations based on evidence to optimize their well-being outcomes. Tourism organizations may also ask to collect data from customers to help with experience management. The present project shows the potential of heart rate variability data, measured using an Apple Watch, during vacation to produce such insights, and to do so in cooperation with students for the purpose of inspiring them to state-of-the-art research ideas in the context of tourism. Findings show that heart rate variability during vacation appears to follow a conversation-of-resources pattern, whereby days with low life satisfaction on vacation feature significant increases in heart rate variability. While students gained insights from providing these data and becoming familiar with the Apple Watch, future iterations of this project may feature students learning to work with their data themselves.
众所周知，度假有助于身心健康。与 "量化自我 "相关的可穿戴传感技术有望根据证据设计度假等体验，以优化其福祉结果。旅游机构也可以要求收集客户数据，以帮助进行体验管理。本项目展示了使用 Apple Watch 测量度假期间心率变异性数据的潜力，该数据可产生这样的洞察力，并可与学生合作，激发他们在旅游业背景下的最新研究想法。研究结果表明，度假期间的心率变异性似乎遵循资源对话模式，即度假期间生活满意度低的日子心率变异性显著增加。虽然学生们从提供这些数据和熟悉 Apple Watch 中获得了启发，但本项目未来的迭代可能会让学生们学会自己处理数据。
{"title":"Using the Apple Watch to Teach and Learn About Heart Rate Variability While Vacationing","authors":"Ondrej Mitas, Marenna van Reijsen, Nadia Carreira Oliveira","doi":"10.18690/um.fov.6.2023.12","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.12","url":null,"abstract":"Vacations are known to contribute to well-being. Wearable sensing technologies associated with 'the quantified self' hold promise for designing experiences such as vacations based on evidence to optimize their well-being outcomes. Tourism organizations may also ask to collect data from customers to help with experience management. The present project shows the potential of heart rate variability data, measured using an Apple Watch, during vacation to produce such insights, and to do so in cooperation with students for the purpose of inspiring them to state-of-the-art research ideas in the context of tourism. Findings show that heart rate variability during vacation appears to follow a conversation-of-resources pattern, whereby days with low life satisfaction on vacation feature significant increases in heart rate variability. While students gained insights from providing these data and becoming familiar with the Apple Watch, future iterations of this project may feature students learning to work with their data themselves.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.37
Markus Makkonen, Lauri Frank, Tiina Paananen, Matilda Holkkola, Tiina Kemppainen
Although omnichannel retailing has emerged as a popular research topic in academic research, there are still gaps in our understanding of this phenomenon. One such gap concerns omnichannel customer experience and particularly the cross-channel or spillover effects of how customer experience in one channel may affect customer behaviour not only in that specific channel but also in the other channels of the same retailer. In this study, we aim to address this gap by examining how customer experience in the offline channel affects customer behaviour in both the offline and the online channel, more specifically how in-store customer experience affects both brick-and-mortar store and online store visit intention. The study is conducted by using survey data from the customers of a Finnish fashion retailer on their recent brick-and-mortar store visit. We find that in-store customer experience does indeed positively affect not only brick-and-mortar store but also online store visit intention.
{"title":"The Cross-Channel Effects of In-Store Customer Experience in the Case of Omnichannel Fashion Retailing in Finland","authors":"Markus Makkonen, Lauri Frank, Tiina Paananen, Matilda Holkkola, Tiina Kemppainen","doi":"10.18690/um.fov.6.2023.37","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.37","url":null,"abstract":"Although omnichannel retailing has emerged as a popular research topic in academic research, there are still gaps in our understanding of this phenomenon. One such gap concerns omnichannel customer experience and particularly the cross-channel or spillover effects of how customer experience in one channel may affect customer behaviour not only in that specific channel but also in the other channels of the same retailer. In this study, we aim to address this gap by examining how customer experience in the offline channel affects customer behaviour in both the offline and the online channel, more specifically how in-store customer experience affects both brick-and-mortar store and online store visit intention. The study is conducted by using survey data from the customers of a Finnish fashion retailer on their recent brick-and-mortar store visit. We find that in-store customer experience does indeed positively affect not only brick-and-mortar store but also online store visit intention.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.27
Nalika Ulapane, A. Forkan, P. Jayaraman, Penelope Schofield, Kate Burbury, Nilmini Wickramasinghe
A smartphone-based clinical decision support system (CDSS) has been designed for perioperative patient management in cancer care. A systematic design approach to ensure fit-for-purpose of such mobile CDSSs is lacking. This study attempts to fill that void by reporting on the pathway we took from design to commercialization. Our pathway is governed by the design science research methodology and the theory of task technology fit. Our experiences are generalizable and can provide guidance to many mobile clinical decision support solutions in healthcare.
{"title":"Mobile Clinical Decision Support Systems: A Pathway from Design to Commercialization","authors":"Nalika Ulapane, A. Forkan, P. Jayaraman, Penelope Schofield, Kate Burbury, Nilmini Wickramasinghe","doi":"10.18690/um.fov.6.2023.27","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.27","url":null,"abstract":"A smartphone-based clinical decision support system (CDSS) has been designed for perioperative patient management in cancer care. A systematic design approach to ensure fit-for-purpose of such mobile CDSSs is lacking. This study attempts to fill that void by reporting on the pathway we took from design to commercialization. Our pathway is governed by the design science research methodology and the theory of task technology fit. Our experiences are generalizable and can provide guidance to many mobile clinical decision support solutions in healthcare.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.54
Willemijn A van Haeften
Digital transformation has revolutionized public sector organizations, bringing both opportunities and challenges. This research proposal suggests an exploration of the impact of Digital transformation on public sector employees' psychological contracts and the challenges faced by civil servants in response to this change. The study proposes a study consisting of four parts. The research methodology combines qualitative and quantitative approaches to capture the dynamic nature of psychological contracts and psychological contract breach in the public sector. The research aims to explore the distinct characteristics of civil servants' dynamic psychological contracts in the context of digital government transformation and how they experience psychological contract breaches during continuous organizational change processes. The study highlights the need for understanding employees’ tactics to manage psychological contract breaches and improve sustainable employability during digital transformation related change. The implications of the study will contribute to the effective implementation of digital transformation in the public sector and enhances our understanding of employee perspectives on managing psychological contracts.
{"title":"Understanding Psychological Contracts in the Context of Organizational Change Processes Related to Digital Government Transformation","authors":"Willemijn A van Haeften","doi":"10.18690/um.fov.6.2023.54","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.54","url":null,"abstract":"Digital transformation has revolutionized public sector organizations, bringing both opportunities and challenges. This research proposal suggests an exploration of the impact of Digital transformation on public sector employees' psychological contracts and the challenges faced by civil servants in response to this change. The study proposes a study consisting of four parts. The research methodology combines qualitative and quantitative approaches to capture the dynamic nature of psychological contracts and psychological contract breach in the public sector. The research aims to explore the distinct characteristics of civil servants' dynamic psychological contracts in the context of digital government transformation and how they experience psychological contract breaches during continuous organizational change processes. The study highlights the need for understanding employees’ tactics to manage psychological contract breaches and improve sustainable employability during digital transformation related change. The implications of the study will contribute to the effective implementation of digital transformation in the public sector and enhances our understanding of employee perspectives on managing psychological contracts.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.6
Marikka Heikkilä, Farhan Ahmad, J. Heikkilä
Data-driven business models are expected to stimulate new economic growth by promoting innovation and value creation through data. However, in addition to concerns about privacy and security, there are ongoing discussions about fair data usage at both the EU and global levels. This research analyses how business model change is influenced by the expected economic benefits as well as how involvement in data ecosystems and the adoption of fair data practices can encourage data-driven innovation. We develop and test a structural equation model with a sample of 1,200 European companies. The findings suggest that organizations recognize the potential for new business and innovation opportunities with data-driven business models. Nevertheless, it is essential to engage in data ecosystems and implement fair and sustainable data usage practices in order to realize these benefits.
{"title":"Unlocking the Potential of Data-Driven Business Models: An Empirical Investigation into the Role of Ecosystems and Fair Data Use","authors":"Marikka Heikkilä, Farhan Ahmad, J. Heikkilä","doi":"10.18690/um.fov.6.2023.6","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.6","url":null,"abstract":"Data-driven business models are expected to stimulate new economic growth by promoting innovation and value creation through data. However, in addition to concerns about privacy and security, there are ongoing discussions about fair data usage at both the EU and global levels. This research analyses how business model change is influenced by the expected economic benefits as well as how involvement in data ecosystems and the adoption of fair data practices can encourage data-driven innovation. We develop and test a structural equation model with a sample of 1,200 European companies. The findings suggest that organizations recognize the potential for new business and innovation opportunities with data-driven business models. Nevertheless, it is essential to engage in data ecosystems and implement fair and sustainable data usage practices in order to realize these benefits.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.3
Jan R. Merkus, Remko W. Helms, Rob J. Kusters
The exponential growth of data within organisations necessitates the implementation of effective data management practices, which in turn necessitates the establishment of data governance. The evaluation of the maturity of data governance can be carried out using maturity models. However, the existing data governance maturity models are limited in their consistency in terms of data governance capabilities used and lack empirical validation. To address this gap, this study aims to validate the set of data governance capabilities identified in prior research within large organisations. This study employs a case study research design, using semi-structured interviews with experts in data governance. As a basis for the semi-structured interviews, maturity models are designed as questionnaires to discuss the relevance of each data governance capability. The results of this study provide empirical validation of the set of data governance capabilities and contribute to the advancement of both data governance research and practice by providing a comprehensive, validated set of data governance capabilities for maturity model design to advance data governance within and between organisations.
{"title":"Data Governance Capabilities; Empirical Validation in Case Studies of Large Organisations","authors":"Jan R. Merkus, Remko W. Helms, Rob J. Kusters","doi":"10.18690/um.fov.6.2023.3","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.3","url":null,"abstract":"The exponential growth of data within organisations necessitates the implementation of effective data management practices, which in turn necessitates the establishment of data governance. The evaluation of the maturity of data governance can be carried out using maturity models. However, the existing data governance maturity models are limited in their consistency in terms of data governance capabilities used and lack empirical validation. To address this gap, this study aims to validate the set of data governance capabilities identified in prior research within large organisations. This study employs a case study research design, using semi-structured interviews with experts in data governance. As a basis for the semi-structured interviews, maturity models are designed as questionnaires to discuss the relevance of each data governance capability. The results of this study provide empirical validation of the set of data governance capabilities and contribute to the advancement of both data governance research and practice by providing a comprehensive, validated set of data governance capabilities for maturity model design to advance data governance within and between organisations.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings
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