Assessing the impact of using chatbot technology on the passenger experience at EgyptAir

Hussein Abdel Rady
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Abstract

As passengers engage with airline chatbots, useful information about their preferences, actions
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评估在埃及航空公司使用聊天机器人技术对乘客体验的影响
当乘客与航空公司聊天机器人互动时,有关他们的偏好、行动和行为的有用信息
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