The Impact of Affective Gastronomy Experience on Satisfaction and Revisit Intention: Evidence from Turkey

Mehmet Polat
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Abstract

The number of people traveling for food continues to increase day by day. This situation supports the development of gastronomy tourism. In this respect, it has become more important to understand the gastronomy experiences of food lovers. In this study, affective gastronomy experience, which is a new topic in the literature, is addressed. The aim of the study is to understand the impact of tourists' affective gastronomy experiences on satisfaction and revisit intention. The research was conducted in a southern region of Turkey. Data were collected online via Google form between 06.06.2023-05.07.2023. In total, 667 acceptable questionnaires were obtained. The data were analyzed using SPSS software. The results of the analysis showed that the affective gastronomy experience had significant and strong effects on satisfaction and revisit intention. Satisfaction and revisit intention are explained by affective gastronomy intention at a rate of 64% and 36%, respectively. In other words, positive perceptions of the affective gastronomy experience increase both satisfaction and revisit intention. These results emphasize the importance of affective gastronomy experience in the literature. This study offers a new perspective for both decision makers and managers of tourism businesses.
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美食情感体验对满意度和再次光顾意向的影响:来自土耳其的证据
为美食而旅行的人数与日俱增。这种情况促进了美食旅游的发展。因此,了解美食爱好者的美食体验变得更加重要。在本研究中,情感性美食体验是文献中的一个新课题。研究的目的是了解游客的情感美食体验对满意度和重游意向的影响。研究在土耳其南部地区进行。在 2023 年 6 月 6 日至 2023 年 7 月 5 日期间,通过谷歌表格在线收集数据。共获得 667 份可接受的问卷。数据使用 SPSS 软件进行分析。分析结果表明,情感美食体验对满意度和再次光顾意向有显著而强烈的影响。美食情感体验对满意度和再次光顾意向的解释率分别为 64% 和 36%。换句话说,对情感美食体验的积极认知会提高满意度和重访意向。这些结果强调了情感美食体验在文献中的重要性。这项研究为旅游企业的决策者和管理者提供了一个新的视角。
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