Designer's attitude: The forms of designer's interactions with customers in the design-led innovation process

IF 3.7 3区管理学 Q2 MANAGEMENT Creativity and Innovation Management Pub Date : 2024-01-04 DOI:10.1111/caim.12590

Jaehyun Park, Seoyoun Lee, Younghoon Chang, Hyo-Joo Han

引用次数: 0

Abstract

This study explores the designer's attitude, illustrating the forms of the designer's interactions with customers in the design-led innovation. While the innovator's dilemma has become a crucial factor within cross-functional teams, a similarly challenging issue arises when attempting to integrate customers into design-led innovation. A proposed model based on Bourdieu's theory of practice was developed to address this issue. This model was employed to conduct qualitative interviews with 35 designers, allowing for the collection of 59 narratives pertaining to systems and service innovation projects. By the analysis of the collected data, using a grounded theory approach, as a result, seven designer's attitudes are elucidated. Based on this, implications and conclusions are discussed.

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设计师的态度：设计师在设计引导的创新过程中与客户互动的形式

本研究探讨了设计师的态度，说明了设计师在设计引导的创新中与客户互动的形式。虽然创新者的困境已成为跨职能团队中的一个关键因素，但在尝试将客户融入设计引领的创新时，也出现了类似的挑战性问题。为解决这一问题，我们提出了一个基于布迪厄实践理论的模型。利用这一模型对 35 名设计师进行了定性访谈，收集到 59 条与系统和服务创新项目有关的叙述。通过使用基础理论方法对收集到的数据进行分析，结果阐明了七种设计师的态度。在此基础上，讨论了影响和结论。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Creativity and Innovation Management MANAGEMENT-

CiteScore

7.70

自引率

11.40%

发文量

期刊介绍： Creativity and Innovation Management bridges the gap between the theory and practice of organizing imagination and innovation. The journal''s central consideration is how to challenge and facilitate creative potential, and how then to embed this into results-oriented innovative business development. The creativity of individuals, coupled with structured and well-managed innovation projects, creates a sound base from which organizations may operate effectively within their inter-organizational and societal environment. Today, successful operations must go hand in hand with the ability to anticipate future opportunities. Therefore, a cultural focus and inspiring leadership are as crucial to an organization''s success as efficient structural arrangements and support facilities. This is reflected in the journal''s contents: -Leadership for creativity and innovation; the behavioural side of innovation management. -Organizational structures and processes to support creativity and innovation; interconnecting creative and innovative processes. -Creativity, motivation, work environment/creative climate and organizational behaviour, creative and innovative entrepreneurship. -Deliberate development of creative and innovative skills including the use of a variety of tools such as TRIZ or CPS. -Creative professions and personalities; creative products; the relationship between creativity and humour; arts and amp; humanities side of creativity.