How to promote AI in the US federal government: Insights from policy process frameworks

IF 7.8 1区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Government Information Quarterly Pub Date : 2024-01-09 DOI:10.1016/j.giq.2023.101908
Muhammad Salar Khan , Azka Shoaib , Elizabeth Arledge
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Abstract

When it comes to routine government activities, such as immigration, justice, social welfare provision and climate change, the general perception is that the US federal government operates slowly. One potential solution to increase the productivity and efficiency of the federal government is to adopt AI technologies and devices. AI technologies and devices already provide unique capabilities, services, and products, as demonstrated by smart homes, autonomous vehicles, delivery drones, GPS navigation, Chatbots such as OpenAI's ChatGPT and Google's Bard, and virtual assistants such as Amazon's Alexa. However, incorporating massive AI into the US federal government would present several challenges, including ethical and legal concerns, outdated infrastructure, unprepared human capital, institutional obstacles, and a lack of social acceptance. How can US policymakers promote policies that increase AI usage in the face of these challenges? This will require a comprehensive strategy at the intersection of science, policy, and economics that addresses the aforementioned challenges. In this paper, we survey literature on the interrelated policy process to understand the advancement, or lack thereof, of AI in the US federal government, an emerging area of interest. To accomplish this, we examine several policy process frameworks, including the Advocacy Coalition Framework (ACF), Multiple Streams Framework (MSF), Punctuated Equilibrium Theory (PET), Internal Determinants and Diffusion (ID&D), Narrative Policy Framework (NPF), and Institutional Analysis and Development (IAD). We hope that insights from this literature will identify a set of policies to promote AI-operated functionalities in the US federal government.

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如何在美国联邦政府中推广人工智能:政策流程框架的启示
在移民、司法、社会福利提供和气候变化等常规政府活动方面,人们普遍认为美国联邦政府运作缓慢。提高联邦政府生产力和效率的一个潜在解决方案是采用人工智能技术和设备。人工智能技术和设备已经提供了独特的能力、服务和产品,如智能家居、自动驾驶汽车、无人机送货、GPS 导航、聊天机器人(如 OpenAI 的 ChatGPT 和谷歌的 Bard)以及虚拟助手(如亚马逊的 Alexa)。然而,将大规模人工智能纳入美国联邦政府将面临若干挑战,包括道德和法律问题、基础设施落后、人力资本准备不足、制度障碍以及缺乏社会认可。面对这些挑战,美国的政策制定者该如何推动增加人工智能使用的政策呢?这就需要在科学、政策和经济学的交叉领域制定一项综合战略,以应对上述挑战。在本文中,我们调查了关于相互关联的政策过程的文献,以了解人工智能在美国联邦政府这一新兴领域的推进或缺失情况。为此,我们研究了多个政策流程框架,包括倡导联盟框架 (ACF)、多流框架 (MSF)、动力平衡理论 (PET)、内部决定因素与扩散 (ID&D)、叙事政策框架 (NPF) 以及机构分析与发展 (IAD)。我们希望从这些文献中获得的见解能够确定一套政策,以促进美国联邦政府的人工智能功能。
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来源期刊
Government Information Quarterly
Government Information Quarterly INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
15.70
自引率
16.70%
发文量
106
期刊介绍: Government Information Quarterly (GIQ) delves into the convergence of policy, information technology, government, and the public. It explores the impact of policies on government information flows, the role of technology in innovative government services, and the dynamic between citizens and governing bodies in the digital age. GIQ serves as a premier journal, disseminating high-quality research and insights that bridge the realms of policy, information technology, government, and public engagement.
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