Government Information Quarterly最新文献

Why coproduce? Citizens' perspectives on the costs and benefits of technology-enabled coproduction 为什么合作演出?公民对技术支持的合作生产成本和收益的看法

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-02-18 DOI: 10.1016/j.giq.2026.102116

Heewon Lee , Dongfang Gaozhao , Frances S. Berry

This study examines how citizens weigh cost-benefit tradeoffs when reporting public service failures and engaging in technology-enabled coproduction, shedding light on an understudied area of perceived costs of coproduction and their interaction with benefits. The landscape of citizen coproduction has grown increasingly complex, as multiple digital communication platforms have become available for service reporting, and as more nongovernmental actors provide public services. We investigate whether citizens' willingness to coproduce varies by the sector affiliation of public service providers and digital platforms, and whether these sectors moderate the effects of perceived costs and benefits. Using a conjoint survey experiment, we find that citizens are more likely to report severe service failures and when expected benefits in efficacy are high. Conversely, their willingness decreases when perceived costs of privacy concerns or effort are significant. Citizens are more inclined to coproduce when digital platforms and public service providers come from different sectors. The findings call attention to the complex institutional arrangements of coproduction and the critical linkages between public service providers and digital platforms, highlighting their distinct yet complementary roles in fostering citizen coproduction.

本研究考察了公民在报告公共服务失败和参与技术支持的合作生产时如何权衡成本效益权衡，揭示了合作生产的感知成本及其与利益的相互作用这一尚未得到充分研究的领域。随着多种数字通信平台可用于服务报告，以及越来越多的非政府行为体提供公共服务，公民合作的前景变得越来越复杂。我们调查了公民共同生产的意愿是否会因公共服务提供者和数字平台的部门隶属关系而变化，以及这些部门是否会调节感知成本和收益的影响。通过一项联合调查实验，我们发现当预期的效能效益较高时，市民更有可能报告严重的服务故障。相反，当感知到隐私问题或努力的成本很大时，他们的意愿就会下降。当数字平台和公共服务提供者来自不同行业时，公民更倾向于共同生产。研究结果呼吁关注合作生产的复杂制度安排以及公共服务提供者和数字平台之间的关键联系，强调了它们在促进公民合作生产方面独特而互补的作用。

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引用次数: 0

Two sides of the same diffusion: The adopter-non-adopter influences in police technology innovation adoption 同一扩散的两面：警察技术创新采用中的采用者-非采用者影响

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-02-11 DOI: 10.1016/j.giq.2026.102109

Chin-Huai Shih

Information technologies in policing have garnered significant interdisciplinary attention; however, limited research has examined the facilitators and barriers to adoption through a diffusion lens. This study investigates the diffusion of Electronic Patrol Signature Systems (EPSS) across Taiwanese local police departments, employing a Dual-Force Dyadic Analysis (DFDA) framework to model the bidirectional influence of both adopters and non-adopters. Grounded in social network theory and policy inaction literature, the study identifies three network metrics—tie strength, centrality, and structural equivalence—to capture decision interdependence via different diffusion mechanisms and address the oversight of non-adopter influence in current empirical studies.

A cross-sectional analysis of EPSS adoption between 2019 and 2021 reveals that decisions are strongly interdependent and shaped by the relations with both adopters and non-adopters. Combined with qualitative data, the study finds that competition in digital innovation is the most likely primary diffusion mechanism, with departments striving to align with and distinguish themselves from structurally similar peers via EPSS adoption to earn public recognition. Geographic clustering and the diffusion-inhibiting role of high-centrality non-adopters are also observed. Overall, this study advances the theoretical understanding of technology diffusion among police organizations and highlights the importance of modeling both adopter and non-adopter influence. These insights are broadly applicable across policy domains.

警务方面的信息技术已引起跨学科的重视；然而，有限的研究通过扩散透镜考察了采用的促进因素和障碍。本研究探讨电子巡逻签名系统（EPSS）在台湾地方警察部门的普及，采用双重力量二元分析（DFDA）框架来模拟电子巡逻签名系统使用者与非使用者的双向影响。在社会网络理论和政策不作为文献的基础上，该研究确定了三个网络指标——联系强度、中心性和结构等效——通过不同的扩散机制捕捉决策相互依赖，并解决了当前实证研究中对非采用者影响的监督。对2019年至2021年EPSS采用情况的横断面分析表明，决策是高度相互依赖的，并受到与采用者和非采用者的关系的影响。结合定性数据，该研究发现，数字创新中的竞争最有可能是主要的扩散机制，各部门努力通过采用EPSS来与结构相似的同行保持一致，并将自己与之区分开来，以赢得公众的认可。高中心性非采用者的地理聚类和扩散抑制作用也被观察到。总体而言，本研究促进了对警察组织中技术扩散的理论认识，并强调了对采用者和非采用者影响建模的重要性。这些见解广泛地适用于各个政策领域。

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引用次数: 0

The E-Participation Paradox: Varying Effects on Government Trust in an Era of Democratic Fatigue 电子参与悖论：民主疲劳时代对政府信任的不同影响

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-02-11 DOI: 10.1016/j.giq.2026.102112

Changwoong Moon , Dae-Eun Kim

With the advancement of information and communication technologies, opportunities for e-participation have increased compared to the past. However, in an era of rising populism and democratic fragmentation, its positive effects remain uncertain. This study argues that trust in government has not risen with e-participation and, in some cases, has been undermined, explaining this as the paradox of e-participation. This phenomenon depends on whether countries experience democratic fatigue, which varies with political-economic development.

For empirical analysis, this study builds a dataset linking objective indicators of national e-participation with citizens' subjective trust evaluations. Using hierarchical linear modeling, it analyzes 141,404 respondents from 65 countries in the World Values Survey between 2008 and 2020. The results reveal two findings. First, higher Balanced E-Participation Index (BEPI) values are associated with increased government trust, but the effect diminishes as e-participation deepens and eventually turns negative. Second, while non-OECD countries generally show the positive relationship predicted by prior research, OECD countries display an inverted U-shape once a certain threshold is crossed. This threshold is interpreted as the point at which democratic fatigue produces the paradox of e-participation in its effect on trust.

The study shows that strategies to enhance government trust through e-participation should shift from maximization to optimization, and explores this possibility through the dual initiatives and component elements of e-participation.

随着信息和通信技术的进步，与过去相比，电子参与的机会增加了。然而，在民粹主义抬头和民主分裂的时代，其积极影响仍不确定。这项研究认为，对政府的信任并没有随着电子参与而增加，在某些情况下，还受到了损害，并将其解释为电子参与的悖论。这种现象取决于国家是否经历民主疲劳，而民主疲劳随政治经济发展而变化。为了进行实证分析，本研究构建了一个将国家电子参与的客观指标与公民主观信任评价联系起来的数据集。采用分层线性模型，分析了2008年至2020年世界价值观调查中来自65个国家的141404名受访者。研究结果揭示了两个发现。首先，较高的平衡电子参与指数（BEPI）值与政府信任的增加相关，但随着电子参与程度的加深，这种影响逐渐减弱，最终变为负值。其次，非经合组织国家普遍表现出先前研究预测的正相关关系，而经合组织国家一旦超过某一阈值，则呈现倒u型关系。这个阈值被解释为民主疲劳产生电子参与对信任影响的悖论。研究表明，通过电子参与提升政府信任的策略应该从最大化转向优化，并通过电子参与的双重主动性和构成要素来探讨这种可能性。

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引用次数: 0

Hybrid images of generative AI: A Q methodological study of civil servants' perceptions 生成式人工智能的混合图像：公务员感知的Q方法研究

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-02-15 DOI: 10.1016/j.giq.2026.102113

Liang Zhu, Tianyi Gao

The proliferation of Generative AI (GenAI) within public organizations has introduced agentic augmentation; however, its opaque and probabilistic outputs complicate accountability and routine bureaucratic processes. Despite the growing body of research on GenAI in government, the evidence on how civil servants interpret GenAI remains fragmented and is often examined through variable-centered acceptance models. To address this gap, we integrate four administrative logics within an Input-Process-Output framework, and employ Q methodology to systematically map the perceptions of 32 grassroots civil servants in China. The analysis yields four hybrid profiles—Cautious Institutionalists, Performance-Driven Optimists, Burden-Reduction Strategists, and Skeptical Followers—ranging from optimistic orientations emphasizing efficiency enhancement or workload alleviation, to more deliberative standpoints grounded in normative concerns, or pragmatic skepticism about technological readiness. These findings provide empirical evidence of the hybridity and complexity of civil servants' views, challenging and extending the sufficiency of utility-based technology acceptance models in the GenAI era. By highlighting how instrumental and normative rationalities intertwine, this study extends theoretical frameworks and offers holistic insights for navigating the complex adoption of GenAI in the public sector.

公共组织内生成式人工智能（GenAI）的扩散引入了代理增强；然而，它的不透明和概率输出使问责制和常规官僚程序复杂化。尽管对政府中的基因人工智能的研究越来越多，但关于公务员如何解释基因人工智能的证据仍然支离破碎，并且经常通过以变量为中心的接受模型进行检查。为了解决这一差距，我们在投入-过程-产出框架内整合了四种行政逻辑，并采用Q方法系统地绘制了中国32名基层公务员的看法。分析产生了四种混合的观点——谨慎的制度主义者、绩效驱动的乐观主义者、减少负担的战略家和持怀疑态度的追随者——从强调提高效率或减轻工作量的乐观取向，到基于规范关注的更审慎的立场，或对技术准备的务实怀疑。这些发现为公务员观点的混杂性和复杂性提供了经验证据，挑战并扩展了GenAI时代基于效用的技术接受模型的充分性。通过强调工具理性和规范理性是如何交织在一起的，本研究扩展了理论框架，并为公共部门复杂的GenAI采用导航提供了整体见解。

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引用次数: 0

Rules and responsibilities in smart city governance: Exploring the architecture of data value chain 智慧城市治理的规则与责任：探索数据价值链架构

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-02-15 DOI: 10.1016/j.giq.2026.102115

Filippo Marchesani , Federica Ceci

Smart Cities increasingly rely on data, making the Data Value Chain (DVC), the processes of data acquisition, curation, analysis, storage, and usage, a core component of urban data architecture. Managing the DVC during digital transitions requires municipalities to develop capabilities that extend well beyond technology, including how they organize responsibilities, coordinate across units, and govern relationships with external partners. Through a qualitative case study of Pescara (Italy), a digitally advanced medium-sized city, we investigate how DVC is structured and how the local government leverages internal units and coordinates with external collaboration such as corporate, Semi-Public, SMEs and startups partner. Our findings indicate that effective DVC management requires a allocation of rules and responsibilities across organizational domains, and their alignment with internal–external actor roles at each DVC stage. This alignment must be supported by clear rules that safeguard data sovereignty, regulate access and usage rights, and assign accountability across inter-organizational collaborations. The study contributes to the smart-city literature by using a DVC lens to explain how organizational domains and actor configurations structure and coordinate data processes, showing how small and medium-sized cities operationalize data-driven transformation under resource constraints through bounded partnerships, role specialization, and the concentration of data-usage decision rights within the municipality.

智慧城市越来越依赖于数据，使数据价值链（DVC），即数据采集、管理、分析、存储和使用的过程，成为城市数据架构的核心组成部分。在数字化转型期间管理DVC需要市政当局发展远远超出技术范围的能力，包括如何组织职责、跨单位协调以及管理与外部合作伙伴的关系。通过对数字先进的中型城市——意大利佩斯卡拉（Pescara）的定性案例研究，我们研究了数字数字中心是如何构建的，以及当地政府如何利用内部单位并与外部合作伙伴（如企业、半公共、中小企业和初创企业合作伙伴）进行协调。我们的研究结果表明，有效的DVC管理需要跨组织领域分配规则和责任，并在每个DVC阶段与内外部参与者角色保持一致。这种一致性必须得到明确规则的支持，以保护数据主权，规范访问和使用权利，并在组织间协作中分配责任。该研究通过使用DVC视角解释组织域和参与者配置如何构建和协调数据过程，为智慧城市文献做出了贡献，展示了中小城市如何通过有限的伙伴关系、角色专业化和城市内部数据使用决策权的集中，在资源约束下实施数据驱动转型。

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引用次数: 0

Generative AI in public administration: A quasi-experimental analysis of bureaucratic productivity 公共行政中的生成人工智能：官僚生产力的准实验分析

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-01-22 DOI: 10.1016/j.giq.2026.102108

Eungjoon Kim

This study investigates the effect of a specialized generative AI system—developed and tested as part of a Proof of Concept (PoC)—on the speed with which public officials in a central government agency draft written responses to citizen inquiries. Using a quasi-experimental design with difference-in-differences analysis and propensity score matching, 80 civil servants were divided into a treatment group participating in the proof of concept (adopting AI-based drafting) and a control group that maintained existing practices. The difference-in-differences results of this study indicate a significant reduction in document preparation time for the AI group, with an observed difference-indifferences estimate of 3.81 min and a regression-adjusted estimate of 4.05 min faster than the control group. Notably, new employees benefited the most, suggesting that generative AI can help close the skill gap by expediting their learning curve. These findings highlight that generative AI can improve task-level efficiency in document drafting. Broader organizational or effectiveness-related outcomes were not assessed in this study. Policy implications include the importance of tailored training and support for different experience levels, as well as considerations for standardization, quality control, and ethical safeguards. Overall, this study provides empirical evidence that generative AI can transform administrative workflows in government agencies, offering actionable insights for policymakers seeking to enhance productivity and service quality in the digital era.

本研究调查了作为概念验证（PoC）的一部分开发和测试的专门生成人工智能系统对中央政府机构公职人员起草书面答复公民询问的速度的影响。采用双差分析和倾向评分匹配的准实验设计，将80名公务员分为参与概念验证（采用基于人工智能的起草）的治疗组和保持现有做法的对照组。本研究的差异中差结果表明，AI组的文件准备时间显著减少，观察到的差异-无差异估计值为3.81 min，经回归校正估计值为4.05 min，比对照组快。值得注意的是，新员工受益最大，这表明生成式人工智能可以通过加快他们的学习曲线来帮助缩小技能差距。这些发现强调了生成式人工智能可以提高文档起草的任务级效率。本研究未评估更广泛的组织或有效性相关结果。政策影响包括为不同经验水平提供量身定制的培训和支持的重要性，以及对标准化、质量控制和道德保障的考虑。总体而言，本研究提供了经验证据，证明生成式人工智能可以改变政府机构的行政工作流程，为寻求在数字时代提高生产力和服务质量的政策制定者提供可操作的见解。

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引用次数: 0

The role of digital post systems in transforming public administration: A digital infrastructure perspective 数字邮政系统在公共行政转型中的作用：数字基础设施视角

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-01-29 DOI: 10.1016/j.giq.2026.102110

Kuch Felicitas , Jung Carolin , Kreuzer Thomas , Oberländer Anna Maria , Maronna-Aigner Karolina

The digital transformation of public administration is a complex endeavor aimed at improving efficiency, strengthening public trust, and advancing democratic values. A significant, yet underexplored facet of this transformation pertains to the digital post system, which enables secure digital communication between the public administration and citizens. Despite its centrality in delivering end-to-end digital services, digital post systems have received limited scholarly attention. Existing studies often focus broadly on digital communication, neglecting the infrastructural and strategic roles such systems can play. The present study investigates the manner in which digital post systems contribute to the digital transformation of public administration by acting as shared digital infrastructures. We conduct a case study of digital post systems in three countries: Denmark, Estonia, and Germany. Building on 21 semi-structured interviews with 18 interview partners and publicly available data, we identify three roles that digital post systems can assume: digitization enabler, process integrator, and ecosystem catalyst. Additionally, we examine four underlying generative mechanisms that enable these roles and their contributions to digital transformation: adoption, innovation, scaling, and legitimation. Our study contributes to the extant literature by offering a novel conceptualization of digital post systems, highlighting their strategic value as digital infrastructures that shape and sustain digital transformation efforts in public administration.

公共行政数字化转型是一项复杂的工作，旨在提高效率、增强公众信任、推进民主价值。这一转变的一个重要但尚未充分探索的方面涉及数字邮政系统，它使公共行政部门和公民之间的安全数字通信成为可能。尽管它在提供端到端数字服务方面处于中心地位，但数字邮政系统受到的学术关注有限。现有的研究往往广泛地关注数字通信，忽视了这些系统可以发挥的基础设施和战略作用。本研究调查了数字邮政系统通过作为共享数字基础设施促进公共行政数字化转型的方式。我们对丹麦、爱沙尼亚和德国这三个国家的数字邮政系统进行了案例研究。基于对18个采访伙伴的21次半结构化访谈和公开可用的数据，我们确定了数字邮政系统可以承担的三个角色：数字化推动者、流程集成商和生态系统催化剂。此外，我们还研究了实现这些角色及其对数字化转型的贡献的四种潜在生成机制：采用、创新、扩展和合法化。我们的研究对现有文献做出了贡献，提出了数字邮政系统的新概念，强调了它们作为数字基础设施的战略价值，这些基础设施可以塑造和维持公共管理中的数字化转型工作。

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引用次数: 0

Balancing privacy and trust: Social acceptance of video-based traffic sensors in smart city initiatives 平衡隐私和信任：智能城市倡议中基于视频的交通传感器的社会接受度

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2025-12-09 DOI: 10.1016/j.giq.2025.102099

Gianluca Maria Guazzo , Pierangelo Rosati , Orlando Troisi , Theo Lynn

The deployment of smart city technologies offers local governments a chance to enhance citizens' quality of life by tackling issues such as traffic congestion. Traffic management systems often utilise video-based traffic sensors (VBTSs) to analyse traffic patterns via camera images, which might capture sensitive data like location and driving behaviours. This capability can evoke perceptions of urban surveillance, raising privacy concerns and resistance, potentially hindering smart city initiatives' success. Understanding factors influencing the social acceptance of these technologies is crucial for their successful implementation. This study applies privacy calculus theory and examines how citizens' trust in government implementation of VBTSs and privacy concerns affect their social acceptance, using a stratified sample of 1920 US residents. Findings indicate privacy concerns negatively impact VBTSs acceptance at both general and local levels, while trust in government boosts general acceptance but does not affect local acceptance. Thus, our findings suggest privacy and trust play vital roles in determining the success or failure of a potentially controversial smart city initiative. These insights are valuable for governments at a practical level and for researchers at a theoretical level.

智慧城市技术的部署为地方政府提供了一个通过解决交通拥堵等问题来提高市民生活质量的机会。交通管理系统通常使用基于视频的交通传感器（VBTSs），通过摄像头图像分析交通模式，这些图像可能会捕捉到位置和驾驶行为等敏感数据。这种能力会引起人们对城市监控的看法，引发对隐私的担忧和抵制，可能会阻碍智慧城市计划的成功。了解影响社会接受这些技术的因素对于它们的成功实施至关重要。本研究运用隐私演算理论，以1920名美国居民为分层样本，考察了公民对政府实施vbts和隐私问题的信任如何影响他们的社会接受度。研究结果表明，对隐私的担忧会对公众和地方对vbts的接受程度产生负面影响，而对政府的信任会提高公众对vbts的接受程度，但不会影响地方对vbts的接受程度。因此，我们的研究结果表明，隐私和信任在决定潜在争议的智慧城市倡议的成败方面发挥着至关重要的作用。这些见解对政府在实践层面和研究人员在理论层面都是有价值的。

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引用次数: 0

Integrated governance in data ecosystems: A conceptual framework consolidating collaborative and data governance 数据生态系统中的集成治理：巩固协作和数据治理的概念框架

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2026-01-23 DOI: 10.1016/j.giq.2026.102107

Federico Bartolomucci , Edoardo Ramalli , Valeria Maria Urbano

The potential benefits deriving from inter-organizational data sharing have increased over time, leading to an intensified interest in data ecosystems. The governance of these endeavors depends on both collaborative and data governance dimensions. However, previous research has often treated these dimensions separately, creating silos that hinder the capacity to deliver value considering their socio-technical nature. Addressing this gap, this study investigates the intertwined relationship between these two dimensions within data ecosystems. It does so by questioning which existing and most relevant relationships exist between them, as well as the nature of these relationships. To this end, we adopt a multiple case study approach, analyzing five data ecosystems. The research led to the development of a conceptual framework for Integrated Governance, highlighting the need for a holistic socio-technical approach that addresses collaborative and data governance dimensions as intertwined. The framework unveils 24 core relationships between these dimensions in data ecosystems and provides insights on the nature of the relationships, distinguishing among causal, explanatory, concurrent, chronological, and overlapping ones. This work introduces a new perspective in the academic discourse on data sharing providing actionable insights for practitioners and enabling them to design and manage data ecosystems more effectively.

随着时间的推移，组织间数据共享带来的潜在好处越来越多，导致人们对数据生态系统的兴趣日益浓厚。这些努力的治理取决于协作和数据治理两个维度。然而，之前的研究通常将这些维度分开处理，造成了竖井，考虑到它们的社会技术性质，阻碍了提供价值的能力。为了解决这一差距，本研究调查了数据生态系统中这两个维度之间的相互交织的关系。它通过质疑它们之间存在哪些现存的和最相关的关系，以及这些关系的性质来做到这一点。为此，我们采用多案例研究方法，分析了五个数据生态系统。该研究促进了综合治理概念框架的发展，强调需要一种整体的社会技术方法来解决相互交织的协作和数据治理维度。该框架揭示了数据生态系统中这些维度之间的24个核心关系，并对这些关系的本质提供了见解，区分了因果关系、解释关系、并发关系、时间顺序关系和重叠关系。这项工作在数据共享的学术论述中引入了一个新的视角，为从业者提供了可操作的见解，使他们能够更有效地设计和管理数据生态系统。

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引用次数: 0

Algorithmic profiling of the unemployed: A case study and a framework for understanding legitimization processes 失业的算法分析：一个案例研究和理解合法化过程的框架

IF 1 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2026-03-01 Epub Date: 2025-12-30 DOI: 10.1016/j.giq.2025.102103

Kristian Bloch Haug , Anders Haug , Jens Ulrik Hansen

Machine learning-based algorithms (MLAs) are often criticized for being biased or unfair when used by public institutions to make predictions or decisions about people's lives, particularly when marginalized or disadvantaged groups are involved. In this context, an important topic is the role of public discourses on the legitimacy of these tools, as these can significantly impact such projects. However, research on this topic is sparse. To add to this knowledge, the present study conducts a longitudinal case study of a public Danish project involving the deployment of an MLA system for profiling unemployed citizens with respect to their risk of long-term unemployment. The system was used for around seven years, but after significant public criticism, it was eventually terminated. Through a grounded theory-based document analysis of the public discourse on the MLA system, a set of legitimization factors and themes is identified. Using these elements, it is shown that public criticism and justification do not only appeal to different principles of legitimacy but may concern different aspects of phenomena. Furthermore, the study demonstrates that legitimization aspects should not be considered in isolation, as these can be used to develop arguments related to other aspects, some of which are inclined to counter each other.

当公共机构使用基于机器学习的算法（mla）对人们的生活做出预测或决定时，特别是涉及边缘化或弱势群体时，经常被批评为有偏见或不公平。在这种背景下，一个重要的话题是公共话语对这些工具的合法性的作用，因为这些工具可以显著影响这些项目。然而，关于这一主题的研究很少。为了增加这方面的知识，本研究对丹麦的一个公共项目进行了纵向案例研究，该项目涉及部署MLA系统，以分析失业公民的长期失业风险。该系统使用了大约7年，但在公众的强烈批评之后，最终被终止。通过对MLA制度的公共话语进行扎根理论的文献分析，确定了一系列合法化因素和主题。通过这些要素，我们可以看到，公众批评和辩护不仅诉诸于不同的合法性原则，而且可能涉及到现象的不同方面。此外，研究表明，不应孤立地考虑合法化方面，因为这些方面可以用来提出与其他方面有关的论据，其中一些方面往往相互矛盾。

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引用次数: 0