Keystone theories of postcrisis discourse: Communication Theory of Resilience and Discourse of Renewal

IF 2.6 3区 管理学 Q3 MANAGEMENT Journal of Contingencies and Crisis Management Pub Date : 2024-01-13 DOI:10.1111/1468-5973.12533
Matthew W. Seeger, William Nowling, Henry S. Seeger
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Abstract

Theories of resilience are keystones for understanding how individuals, small groups, organizations, and communities arrive at collective meaning, resolve uncertainty, and respond to crisis events. In response to a crisis, organizations can pursue three goals: Returning to the prior equilibrium, creating a new equilibrium with new processes and policies, or a combination of the two. Theories of resilience and renewal address these responses. Resilience has been applied in a diverse set of academic fields as well as in public policy discussions and in popular culture. This broad application, however, has resulted in conceptual confusion and conflicting interpretations. We explore the origins of resilience and its characteristics. We then review two discipline-specific postcrisis theories, The Communication Theory of Resilience and Discourse of Renewal. We ask, how can these theories enrich understanding of postcrisis adaptive processes and create for a more comprehensive picture of how individuals and organizations respond to crises? Taken together, they provide a broader framework for understanding the role of postcrisis discourse and informing practitioners in the enactment of responses.

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危机后话语的基石理论:复原力传播理论和复兴话语
复原力理论是理解个人、小团体、组织和社区如何达成集体意义、解决不确定性和应对危机事件的基石。在应对危机时,组织可以追求三个目标:恢复到先前的平衡状态,利用新的流程和政策创造新的平衡状态,或者将两者结合起来。复原力和复兴理论就是针对这些应对措施提出的。恢复力已被应用于不同的学术领域、公共政策讨论和流行文化中。然而,这种广泛的应用造成了概念上的混乱和相互矛盾的解释。我们将探讨复原力的起源及其特点。然后,我们回顾了两个特定学科的危机后理论,即复原力传播理论和复兴话语。我们要问的是,这些理论如何能丰富对危机后适应过程的理解,并更全面地描述个人和组织如何应对危机?总之,这些理论为理解危机后话语的作用提供了一个更广泛的框架,并为从业人员制定应对措施提供了信息。
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来源期刊
CiteScore
5.40
自引率
12.90%
发文量
51
期刊介绍: The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.
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