Sustainable Digital Marketing Under Big Data: An AI Random Forest Model Approach

IF 4.6 3区 管理学 Q1 BUSINESS IEEE Transactions on Engineering Management Pub Date : 2024-01-01 DOI:10.1109/TEM.2023.3348991
Keyan Jin;Zoe Ziqi Zhong;Elena Yifei Zhao
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Abstract

Digital marketing refers to the process of promoting, selling, and delivering products or services through online platforms and channels using the internet and electronic devices in a digital environment. Its aim is to attract and engage target audiences through various strategies and methods, driving brand promotion and sales growth. The primary objective of this scholarly study is to seamlessly integrate advanced big data analytics and artificial intelligence (AI) technology into the realm of digital marketing, thereby fostering the progression and optimization of sustainable digital marketing practices. First, the characteristics and applications of big data involving vast, diverse, and complex datasets are analyzed. Understanding their attributes and scope of application is essential. Subsequently, a comprehensive investigation into AI-driven learning mechanisms is conducted, culminating in the development of an AI random forest model (RFM) tailored for sustainable digital marketing. Subsequent to this, leveraging a real-world case study involving enterprise X, fundamental customer data is collected and subjected to meticulous analysis. The RFM model, ingeniously crafted in this study, is then deployed to prognosticate the anticipated count of prospective customers for said enterprise. The empirical findings spotlight a pronounced prevalence of university-affiliated individuals across diverse age cohorts. In terms of occupational distribution within the customer base, the categories of workers and educators emerge as dominant, constituting 41% and 31% of the demographic, respectively. Furthermore, the price distribution of patrons exhibits a skewed pattern, whereby the price bracket of 0–150 encompasses 17% of the population, whereas the range of 150–300 captures a notable 52%. These delineated price bands collectively constitute a substantial proportion, whereas the range exceeding 450 embodies a minority, accounting for less than 20%. Notably, the RFM model devised in this scholarly endeavor demonstrates a remarkable proficiency in accurately projecting forthcoming passenger volumes over a seven-day horizon, significantly surpassing the predictive capability of logistic regression. Evidently, the AI-driven RFM model proffered herein excels in the precise anticipation of target customer counts, thereby furnishing a pragmatic foundation for the intelligent evolution of sustainable digital marketing strategies.
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大数据下的可持续数字营销:人工智能随机森林模型方法
数字营销是指在数字环境下,利用互联网和电子设备,通过在线平台和渠道推广、销售和提供产品或服务的过程。其目的是通过各种策略和方法吸引目标受众并与之互动,推动品牌推广和销售增长。本学术研究的主要目的是将先进的大数据分析和人工智能(AI)技术无缝融入数字营销领域,从而促进可持续数字营销实践的进步和优化。首先,分析了涉及庞大、多样和复杂数据集的大数据的特点和应用。了解其属性和应用范围至关重要。随后,对人工智能驱动的学习机制进行了全面研究,最终开发出了专为可持续数字营销定制的人工智能随机森林模型(RFM)。随后,利用涉及 X 企业的真实案例研究,收集客户基本数据并进行细致分析。本研究巧妙地创建了 RFM 模型,并将其用于预测上述企业的潜在客户数量。实证研究结果表明,在不同年龄段的人群中,大学毕业的人明显占多数。从顾客群的职业分布来看,工人和教育工作者占主导地位,分别占总人口的 41% 和 31%。此外,顾客的价格分布也呈现出一种倾斜模式,0-150 的价格段占总人口的 17%,而 150-300 的价格段则占总人口的 52%。这些划定的价格带共同构成了一个相当大的比例,而超过 450 的价格带则是少数,所占比例不到 20%。值得注意的是,在这项学术研究中设计的 RFM 模型在准确预测七天内的乘客量方面表现出了非凡的能力,大大超过了逻辑回归的预测能力。显而易见,本文提出的人工智能驱动 RFM 模型在精确预测目标客户数量方面表现出色,从而为可持续数字营销战略的智能化发展奠定了务实的基础。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
IEEE Transactions on Engineering Management
IEEE Transactions on Engineering Management 管理科学-工程:工业
CiteScore
10.30
自引率
19.00%
发文量
604
审稿时长
5.3 months
期刊介绍: Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E.
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