Pub Date : 2025-04-08DOI: 10.1109/TEM.2025.3558756
Chang Wu;Jinan Shao;Kee-Hung Lai;Yongyi Shou
Logistics service providers (LSPs) are increasingly adopting green innovation to mitigate their environmental impacts. However, little is known about how such innovation influences their supply base stability (SBS), even though supplier inputs are essential for LSPs to meet the requirements of their stakeholders. To narrow this gap, in this article, we draw on recombinant search theory to examine whether LSPs’ incremental green innovation (IGI) and radical green innovation (RGI) exert differential effects on their SBS. By analyzing data from 88 publicly listed Chinese LSPs over the period 2011–2019, this study reveals a positive relationship between IGI and SBS but a negative relationship between RGI and SBS. Furthermore, our findings indicate that top management teams play a critical role in shaping these relationships. In particular, executive environmental attention weakens the positive IGI–SBS association, while executive environmental expertise attenuates the negative RGI–SBS association. Our study extends the operations and technology management literature by uncovering the differential effects of IGI and RGI on LSPs’ SBS and the boundary conditions that alter these effects. LSPs are advised to strategically navigate various types of green innovation to better maintain the stability of their supply bases.
{"title":"Radical or Incremental? The Effects of Green Innovation on the Supply Base Stability of Logistics Service Providers","authors":"Chang Wu;Jinan Shao;Kee-Hung Lai;Yongyi Shou","doi":"10.1109/TEM.2025.3558756","DOIUrl":"https://doi.org/10.1109/TEM.2025.3558756","url":null,"abstract":"Logistics service providers (LSPs) are increasingly adopting green innovation to mitigate their environmental impacts. However, little is known about how such innovation influences their supply base stability (SBS), even though supplier inputs are essential for LSPs to meet the requirements of their stakeholders. To narrow this gap, in this article, we draw on recombinant search theory to examine whether LSPs’ incremental green innovation (IGI) and radical green innovation (RGI) exert differential effects on their SBS. By analyzing data from 88 publicly listed Chinese LSPs over the period 2011–2019, this study reveals a positive relationship between IGI and SBS but a negative relationship between RGI and SBS. Furthermore, our findings indicate that top management teams play a critical role in shaping these relationships. In particular, executive environmental attention weakens the positive IGI–SBS association, while executive environmental expertise attenuates the negative RGI–SBS association. Our study extends the operations and technology management literature by uncovering the differential effects of IGI and RGI on LSPs’ SBS and the boundary conditions that alter these effects. LSPs are advised to strategically navigate various types of green innovation to better maintain the stability of their supply bases.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1440-1453"},"PeriodicalIF":4.6,"publicationDate":"2025-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143860941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-04-04DOI: 10.1109/TEM.2025.3558076
Gunnar Holmberg;Nicolette Lakemond
In this article, we explore how organizations deal with the many entangled tensions involved in the engineering and management of increasingly digitalized and intelligent complex systems. By applying a quantum perspective on tensions, and an understanding of tensions based on their salience, a framework is developed for observing, acting, and reacting on a large set of entangled tensions, as a continuum of tensions. The well-documented case of Boeing 737 MAX is used to explore the extensive set of entangled tensions involved in the development of complex systems and the possibilities to act on these tensions. The analysis shows that an actionability perspective on the dialectic tensions potentially offers a deep insight into the challenges that organizations are facing when engineering complex systems. Two major aspects emerge as crucial for addressing complex systems: First, actionable salience as the ability of an organization to identify and select important tensions in several perspectives, and second, actionable resolution as the ability to address and resolve a set of salient, often complex, and entangled tensions that have been identified. Opportunities for further research are identified in relation to the management of increasingly digitalized complex systems and the emergence of complex intelligent systems.
{"title":"Dealing With Tensions in Increasingly Digitalized and Intelligent Complex Systems","authors":"Gunnar Holmberg;Nicolette Lakemond","doi":"10.1109/TEM.2025.3558076","DOIUrl":"https://doi.org/10.1109/TEM.2025.3558076","url":null,"abstract":"In this article, we explore how organizations deal with the many entangled tensions involved in the engineering and management of increasingly digitalized and intelligent complex systems. By applying a quantum perspective on tensions, and an understanding of tensions based on their salience, a framework is developed for observing, acting, and reacting on a large set of entangled tensions, as a continuum of tensions. The well-documented case of Boeing 737 MAX is used to explore the extensive set of entangled tensions involved in the development of complex systems and the possibilities to act on these tensions. The analysis shows that an actionability perspective on the dialectic tensions potentially offers a deep insight into the challenges that organizations are facing when engineering complex systems. Two major aspects emerge as crucial for addressing complex systems: First, actionable salience as the ability of an organization to identify and select important tensions in several perspectives, and second, actionable resolution as the ability to address and resolve a set of salient, often complex, and entangled tensions that have been identified. Opportunities for further research are identified in relation to the management of increasingly digitalized complex systems and the emergence of complex intelligent systems.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1404-1416"},"PeriodicalIF":4.6,"publicationDate":"2025-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10949738","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143860959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-04-02DOI: 10.1109/TEM.2025.3557183
Wenqian Guo;Wenxue Lu;Jinhong Li;Xinran Gao
When interorganizational conflict arises within a construction project, the choice of conflict management styles significantly influences the evaluation of conflict resolution outcomes. However, contradictory findings in existing research have led to ambiguous guidance regarding how interorganizational trust influences conflict resolution. From the social embeddedness perspective, this study constructs a moderated mediation model of conflict resolution and proposes a set of hypotheses. It distinguishes interorganizational trust into two dimensions: trust and distrust, investigating their respective effects on conflict management styles and subjective values, with the conflict intensity as a moderator. Employing multivariate hierarchical regression analysis, this study tests the hypotheses with questionnaire data collected from the construction industry. The results reveal that the effects of trust and distrust are not opposite but rather asymmetric, contrary to common intuition. Specifically, trust exerts a greater effect on integrative behavior, while distrust exerts a greater effect on distributive behavior. Moreover, conflict intensity negatively moderates the positive relationship between distrust and distributive behavior, as well as between trust and integrative behavior. Integrative behavior promotes both instrumental subjective value and self-subjective value, while distributive behavior promotes instrumental and process subjective value. This study constructs the mechanism for the conflict resolution process and provides practical guidance for construction project managers to adopt strategic and effective approaches in managing interorganizational conflicts.
{"title":"Are Trust and Distrust Antithetical? Explores the Impacts on Conflict Management Styles and Subjective Values in the Construction Industry","authors":"Wenqian Guo;Wenxue Lu;Jinhong Li;Xinran Gao","doi":"10.1109/TEM.2025.3557183","DOIUrl":"https://doi.org/10.1109/TEM.2025.3557183","url":null,"abstract":"When interorganizational conflict arises within a construction project, the choice of conflict management styles significantly influences the evaluation of conflict resolution outcomes. However, contradictory findings in existing research have led to ambiguous guidance regarding how interorganizational trust influences conflict resolution. From the social embeddedness perspective, this study constructs a moderated mediation model of conflict resolution and proposes a set of hypotheses. It distinguishes interorganizational trust into two dimensions: trust and distrust, investigating their respective effects on conflict management styles and subjective values, with the conflict intensity as a moderator. Employing multivariate hierarchical regression analysis, this study tests the hypotheses with questionnaire data collected from the construction industry. The results reveal that the effects of trust and distrust are not opposite but rather asymmetric, contrary to common intuition. Specifically, trust exerts a greater effect on integrative behavior, while distrust exerts a greater effect on distributive behavior. Moreover, conflict intensity negatively moderates the positive relationship between distrust and distributive behavior, as well as between trust and integrative behavior. Integrative behavior promotes both instrumental subjective value and self-subjective value, while distributive behavior promotes instrumental and process subjective value. This study constructs the mechanism for the conflict resolution process and provides practical guidance for construction project managers to adopt strategic and effective approaches in managing interorganizational conflicts.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1417-1433"},"PeriodicalIF":4.6,"publicationDate":"2025-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143860957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-04-01DOI: 10.1109/TEM.2025.3556191
Mohammad Mustafa Ibrahimy;Alex Norta;Peeter Normak;Hadi Nowandish
Integrating blockchain technology into the public sector promotes transparency, accountability, and citizen participation in e-government services. This study discovers key challenges of the e-participatory budgeting (e-PB) model in Estonia using an exploratory case study research method in software engineering. We conducted semistructured interviews with 16 participants, including local government officials from multiple Estonian municipalities, e-democracy experts, citizens, and IT and/or participatory budgeting (PB) project managers, using a snowball-purpose sampling technique. The study highlights the main issues in existing e-PB systems, such as lack of public deliberation, inadequate tracking of PB funds, low citizen participation, transparency issues, data manipulation risks, and inclusivity concerns. Our findings indicate that the core attributes of blockchain, including decentralization, immutability, traceability, and disintermediation, mitigate these issues. These intrinsic characteristics of blockchain prevent data manipulation risks, facilitate tracking of the status and budget of the PB project, and ensure equal participation, thus fostering citizen trust in the e-PB system. We propose a conceptual model of blockchain-based e-PB that unifies multiple e-PB systems into a single platform. Finally, we discuss the practical implications for engineering managers and policymakers who integrate blockchain-based solutions into e-governance systems.
{"title":"Transforming e-Participatory Budgeting With Blockchain: Boosting Transparency and Citizen Engagement","authors":"Mohammad Mustafa Ibrahimy;Alex Norta;Peeter Normak;Hadi Nowandish","doi":"10.1109/TEM.2025.3556191","DOIUrl":"https://doi.org/10.1109/TEM.2025.3556191","url":null,"abstract":"Integrating blockchain technology into the public sector promotes transparency, accountability, and citizen participation in e-government services. This study discovers key challenges of the e-participatory budgeting (e-PB) model in Estonia using an exploratory case study research method in software engineering. We conducted semistructured interviews with 16 participants, including local government officials from multiple Estonian municipalities, e-democracy experts, citizens, and IT and/or participatory budgeting (PB) project managers, using a snowball-purpose sampling technique. The study highlights the main issues in existing e-PB systems, such as lack of public deliberation, inadequate tracking of PB funds, low citizen participation, transparency issues, data manipulation risks, and inclusivity concerns. Our findings indicate that the core attributes of blockchain, including decentralization, immutability, traceability, and disintermediation, mitigate these issues. These intrinsic characteristics of blockchain prevent data manipulation risks, facilitate tracking of the status and budget of the PB project, and ensure equal participation, thus fostering citizen trust in the e-PB system. We propose a conceptual model of blockchain-based e-PB that unifies multiple e-PB systems into a single platform. Finally, we discuss the practical implications for engineering managers and policymakers who integrate blockchain-based solutions into e-governance systems.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1376-1403"},"PeriodicalIF":4.6,"publicationDate":"2025-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143848857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
While the engineering management literature suggests that major customers exert an impact on firms’ engagement in green innovation, there are controversial views regarding the role of customer concentration in affecting green innovation. Drawing upon the knowledge-based view and resource dependence theory, we propose that customer concentration has a nonlinear effect on green innovation. By utilizing a panel dataset of 2718 Chinese listed manufacturing firms from 2001 to 2020, we find that customer concentration has an inverted U-shaped association with green innovation. In addition, market share flattens this curvilinear association, whereas industry competition does not significantly influence this association. Overall, this article contributes to a nuanced understanding of the inverted U-shaped effect of customer concentration on green innovation and the boundary condition that shapes this effect.
{"title":"Concentrate or Diversify? Unraveling the Effect of Customer Concentration on Green Innovation","authors":"Weijiao Wang;Xiaoyan Huang;Wuyue Shangguan;Junfei Chu;Jinan Shao;Ying Huang","doi":"10.1109/TEM.2025.3556070","DOIUrl":"https://doi.org/10.1109/TEM.2025.3556070","url":null,"abstract":"While the engineering management literature suggests that major customers exert an impact on firms’ engagement in green innovation, there are controversial views regarding the role of customer concentration in affecting green innovation. Drawing upon the knowledge-based view and resource dependence theory, we propose that customer concentration has a nonlinear effect on green innovation. By utilizing a panel dataset of 2718 Chinese listed manufacturing firms from 2001 to 2020, we find that customer concentration has an inverted U-shaped association with green innovation. In addition, market share flattens this curvilinear association, whereas industry competition does not significantly influence this association. Overall, this article contributes to a nuanced understanding of the inverted U-shaped effect of customer concentration on green innovation and the boundary condition that shapes this effect.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1248-1261"},"PeriodicalIF":4.6,"publicationDate":"2025-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143830437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Initial coin offering (ICO), based on the blockchain technology, has emerged as a new fundraising mechanism in entrepreneurial finance for ventures to raise capital via crowdfunding. Building upon the limited yet growing body of literature on the interaction of entrepreneurship, crowdfunding, and organizational learning, this article aims to investigate the relationship between entrepreneur teams’ functional-based experience and crowdfunding success with a focus on the ICOs of blockchain projects. We also examine the moderating roles of the characteristics of blockchain projects on the relationship. The study collects empirical data on 428 blockchain projects which had completed their ICOs. Logistic regression models are developed to test hypotheses. The results show that entrepreneurial teams’ technically related ICO experience has a positive impact on their ICO success while commercially related ICO experience has a negative impact. Further examination shows that the sector factor significantly moderates both impacts. The moderating effect of soft caps is found insignificant. These findings add to the existing literature by highlighting the impact of entrepreneurs’ experience on the success of their ICO projects and have implications for practice on managing entrepreneurial team to improve crowdfunding performance
{"title":"Team Experience and ICO Success: An Empirical Study of Entrepreneurs in Blockchain Projects","authors":"Chunjia Han;Mu Yang;George Saridakis;Vladimiro Sassone","doi":"10.1109/TEM.2025.3555541","DOIUrl":"https://doi.org/10.1109/TEM.2025.3555541","url":null,"abstract":"Initial coin offering (ICO), based on the blockchain technology, has emerged as a new fundraising mechanism in entrepreneurial finance for ventures to raise capital via crowdfunding. Building upon the limited yet growing body of literature on the interaction of entrepreneurship, crowdfunding, and organizational learning, this article aims to investigate the relationship between entrepreneur teams’ functional-based experience and crowdfunding success with a focus on the ICOs of blockchain projects. We also examine the moderating roles of the characteristics of blockchain projects on the relationship. The study collects empirical data on 428 blockchain projects which had completed their ICOs. Logistic regression models are developed to test hypotheses. The results show that entrepreneurial teams’ technically related ICO experience has a positive impact on their ICO success while commercially related ICO experience has a negative impact. Further examination shows that the sector factor significantly moderates both impacts. The moderating effect of soft caps is found insignificant. These findings add to the existing literature by highlighting the impact of entrepreneurs’ experience on the success of their ICO projects and have implications for practice on managing entrepreneurial team to improve crowdfunding performance","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1334-1347"},"PeriodicalIF":4.6,"publicationDate":"2025-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143845348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-03-27DOI: 10.1109/TEM.2025.3555392
Wei Li;Jian Kang;Hui Sun;Gu Pang
This study investigates the strategic interplay between import quotas and carbon abatement policies in cross-border closed-loop supply chains. Specifically, it examines the impact of three distinct carbon policies—carbon constraints (Policy A), carbon trading (Policy B), and carbon tariffs and taxes (Policy C) on the remanufacturing production decisions within a supply chain comprising an original equipment manufacturer (OEM) and a retailer, as well as on the social welfare of the importing country and environmental sustainability. The findings challenge conventional assumptions by demonstrating that higher carbon trading prices imposed by importing countries do not necessarily incentivize OEMs to reduce emissions or promote remanufacturing. Instead, more stringent carbon tariffs are more effective in encouraging emission reductions. Furthermore, the optimal policy mix for maximizing social welfare and environmental benefits is contingent upon the levels of import and carbon quotas: Policy A is most effective under low quotas, Policy B under high quotas, and Policy C under moderate quotas. When remanufactured products exhibit lower carbon footprints, reducing import quotas enhances environmental benefits, whereas lowering carbon quotas improves social welfare under Policy A. In addition, the study highlights that governments can calibrate import quotas in response to fluctuations in carbon trading prices or carbon tariffs to achieve a win-win between economic and environmental objectives. By advancing a theoretical framework for policy optimization in cross-border closed-loop supply chains, this research provides valuable insights for policymakers and industry stakeholders in designing sustainable and economically viable carbon abatement strategies.
{"title":"Impact of Carbon Abatement Policies on Cross-Border Supply Chain Remanufacturing: The Role of Import Quotas","authors":"Wei Li;Jian Kang;Hui Sun;Gu Pang","doi":"10.1109/TEM.2025.3555392","DOIUrl":"https://doi.org/10.1109/TEM.2025.3555392","url":null,"abstract":"This study investigates the strategic interplay between import quotas and carbon abatement policies in cross-border closed-loop supply chains. Specifically, it examines the impact of three distinct carbon policies—carbon constraints (Policy A), carbon trading (Policy B), and carbon tariffs and taxes (Policy C) on the remanufacturing production decisions within a supply chain comprising an original equipment manufacturer (OEM) and a retailer, as well as on the social welfare of the importing country and environmental sustainability. The findings challenge conventional assumptions by demonstrating that higher carbon trading prices imposed by importing countries do not necessarily incentivize OEMs to reduce emissions or promote remanufacturing. Instead, more stringent carbon tariffs are more effective in encouraging emission reductions. Furthermore, the optimal policy mix for maximizing social welfare and environmental benefits is contingent upon the levels of import and carbon quotas: Policy A is most effective under low quotas, Policy B under high quotas, and Policy C under moderate quotas. When remanufactured products exhibit lower carbon footprints, reducing import quotas enhances environmental benefits, whereas lowering carbon quotas improves social welfare under Policy A. In addition, the study highlights that governments can calibrate import quotas in response to fluctuations in carbon trading prices or carbon tariffs to achieve a win-win between economic and environmental objectives. By advancing a theoretical framework for policy optimization in cross-border closed-loop supply chains, this research provides valuable insights for policymakers and industry stakeholders in designing sustainable and economically viable carbon abatement strategies.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1281-1296"},"PeriodicalIF":4.6,"publicationDate":"2025-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143835443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-03-26DOI: 10.1109/TEM.2025.3550400
Yan Zhou;Samuel Shuai Liu;Xiaoping Xu;T. C. E. Cheng
Artificial intelligence (AI)-supported live streaming sales have emerged as a popular marketing strategy. Faced with competition from bricks-and-mortar (B&M) retailers, online retailers are considering how to utilize live streaming to enhance their competitive advantage. We develop a duopoly competition game model in which a B&M retailer sells a product through an offline channel, while an online retailer utilizes human-hosted or AI-supported live streaming to sell the product through an online channel. Our findings reveal that the B&M retailer can sustain a higher price and more profits unless the online retailer adopts live streaming sales. Human-hosted live streaming enables the online retailer to gain a competitive advantage, especially in the situation of low online acceptance with notable or minimal live streaming advantage, or high online acceptance with limited live streaming advantage. AI-supported live streaming proves beneficial when consumers encounter high hassle costs. Furthermore, we underscore the advantage of live streaming sales for the online retailer, noting that it can benefit from utilizing either human-hosted or AI-supported live streaming when consumers' hassle costs are between moderately low and not too high. Moreover, our study offers insights into the online retailer's optimal live streaming selection strategy that the choice between human-hosted and AI-supported live streaming depends on the cost of human-hosted live streaming and consumers' hassle costs.
{"title":"Enhancing Competitive Advantage Through AI-Driven Live Streaming Sales","authors":"Yan Zhou;Samuel Shuai Liu;Xiaoping Xu;T. C. E. Cheng","doi":"10.1109/TEM.2025.3550400","DOIUrl":"https://doi.org/10.1109/TEM.2025.3550400","url":null,"abstract":"Artificial intelligence (AI)-supported live streaming sales have emerged as a popular marketing strategy. Faced with competition from bricks-and-mortar (B&M) retailers, online retailers are considering how to utilize live streaming to enhance their competitive advantage. We develop a duopoly competition game model in which a B&M retailer sells a product through an offline channel, while an online retailer utilizes human-hosted or AI-supported live streaming to sell the product through an online channel. Our findings reveal that the B&M retailer can sustain a higher price and more profits unless the online retailer adopts live streaming sales. Human-hosted live streaming enables the online retailer to gain a competitive advantage, especially in the situation of low online acceptance with notable or minimal live streaming advantage, or high online acceptance with limited live streaming advantage. AI-supported live streaming proves beneficial when consumers encounter high hassle costs. Furthermore, we underscore the advantage of live streaming sales for the online retailer, noting that it can benefit from utilizing either human-hosted or AI-supported live streaming when consumers' hassle costs are between moderately low and not too high. Moreover, our study offers insights into the online retailer's optimal live streaming selection strategy that the choice between human-hosted and AI-supported live streaming depends on the cost of human-hosted live streaming and consumers' hassle costs.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1348-1360"},"PeriodicalIF":4.6,"publicationDate":"2025-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143845517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-03-25DOI: 10.1109/TEM.2025.3553124
Jianing Zhang;Bin Shen
Deploying product visualization tools (PVTs) can reduce consumers’ product fit uncertainty in e-marketplaces. This article examines the impact of PVTs on selling products. Consumers are fairness-minded. We develop a game-theoretical framework and find that PVTs can be deployed when consumer fairness concerns are relatively weak. Highly precise PVTs can facilitate an all-win outcome for the supplier, retailer, and consumers if the product has low quality. Such an all-win outcome may also be achieved if product quality is higher than a certain level and the degree of product visualization precision is relatively low. We find that the region of an all-win outcome of deploying PVTs will expand with decreased degree of consumer fairness concerns. Thus, consumer fairness concerns are advised to be measured when deploying PVTs in e-marketplaces. Moreover, demand will decrease if product quality and the degree of product visualization precision are high. Consequently, an all-lose outcome for the supplier, retailer, and consumers will occur. Thus, deploying PVTs for high-quality products is not wise when the degree of product visualization precision is relatively high. This article provides managerial insights into the optimal strategy for deploying PVTs in e-marketplaces when selling to fairness-minded consumers.
{"title":"Selling Products in the E-Marketplace: Do Fairness Concerns Matter for the Deployment of Product Visualization Tools?","authors":"Jianing Zhang;Bin Shen","doi":"10.1109/TEM.2025.3553124","DOIUrl":"https://doi.org/10.1109/TEM.2025.3553124","url":null,"abstract":"Deploying product visualization tools (PVTs) can reduce consumers’ product fit uncertainty in e-marketplaces. This article examines the impact of PVTs on selling products. Consumers are fairness-minded. We develop a game-theoretical framework and find that PVTs can be deployed when consumer fairness concerns are relatively weak. Highly precise PVTs can facilitate an all-win outcome for the supplier, retailer, and consumers if the product has low quality. Such an all-win outcome may also be achieved if product quality is higher than a certain level and the degree of product visualization precision is relatively low. We find that the region of an all-win outcome of deploying PVTs will expand with decreased degree of consumer fairness concerns. Thus, consumer fairness concerns are advised to be measured when deploying PVTs in e-marketplaces. Moreover, demand will decrease if product quality and the degree of product visualization precision are high. Consequently, an all-lose outcome for the supplier, retailer, and consumers will occur. Thus, deploying PVTs for high-quality products is not wise when the degree of product visualization precision is relatively high. This article provides managerial insights into the optimal strategy for deploying PVTs in e-marketplaces when selling to fairness-minded consumers.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1195-1206"},"PeriodicalIF":4.6,"publicationDate":"2025-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143818021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-03-24DOI: 10.1109/TEM.2025.3554248
Eric W. T. Ngai;Maggie C. M. Lee;Brian C. W. Kei
This study employs a design science research approach to propose a foundational information system design theory tailored for generative artificial intelligence (GenAI) applications in the fashion design process. It delineates meta-requirements and design principles that address both the transformative potential of GenAI, and the unique challenges faced by the fashion sector. To validate the practicality of the proposed design theory, a prototype system was developed and evaluated with feedback from 30 experienced fashion practitioners, confirming its feasibility and effectiveness. Insights from case studies conducted with two Hong Kong-based fashion companies further highlight the benefits and challenges of integrating GenAI into fashion design. While GenAI demonstrates promise in enhancing communication, accelerating design processes, and improving customer engagement and satisfaction, key challenges remain, including the need for high-quality datasets, significant computational resources, and ethical considerations related to AI-generated designs. The design principles derived from this study provide a structured guideline for system designers, offering a practical framework for developing GenAI systems that cater to the specific needs of the fashion industry. By contributing both theoretical and practical insights, this study advances understanding of how GenAI can drive innovation in fashion design and lays a foundation for future research in this domain.
{"title":"A Generative Artificial Intelligence (GenAI) System for Fashion Design: A Case Study","authors":"Eric W. T. Ngai;Maggie C. M. Lee;Brian C. W. Kei","doi":"10.1109/TEM.2025.3554248","DOIUrl":"https://doi.org/10.1109/TEM.2025.3554248","url":null,"abstract":"This study employs a design science research approach to propose a foundational information system design theory tailored for generative artificial intelligence (GenAI) applications in the fashion design process. It delineates meta-requirements and design principles that address both the transformative potential of GenAI, and the unique challenges faced by the fashion sector. To validate the practicality of the proposed design theory, a prototype system was developed and evaluated with feedback from 30 experienced fashion practitioners, confirming its feasibility and effectiveness. Insights from case studies conducted with two Hong Kong-based fashion companies further highlight the benefits and challenges of integrating GenAI into fashion design. While GenAI demonstrates promise in enhancing communication, accelerating design processes, and improving customer engagement and satisfaction, key challenges remain, including the need for high-quality datasets, significant computational resources, and ethical considerations related to AI-generated designs. The design principles derived from this study provide a structured guideline for system designers, offering a practical framework for developing GenAI systems that cater to the specific needs of the fashion industry. By contributing both theoretical and practical insights, this study advances understanding of how GenAI can drive innovation in fashion design and lays a foundation for future research in this domain.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"72 ","pages":"1320-1333"},"PeriodicalIF":4.6,"publicationDate":"2025-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143845402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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