Enhancing resilience, coping and self-talk of employees in large organisations; the development and mixed methods piloting of an online mental health and well-being toolkit

IF 2.1 Q1 EDUCATION & EDUCATIONAL RESEARCH Journal of Workplace Learning Pub Date : 2024-01-23 DOI:10.1108/jwl-04-2023-0058
Helen Jones, Shelley Gait, Philip John Tyson
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Abstract

Purpose

The mental health and well-being of employees is negatively impacted by stress, anxiety and depression. There is a need to address these issues at an organisational level to enhance workforce welfare and to decrease the number of days lost due to mental health/well-being concerns. This study aimed to evaluate a mental health and well-being toolkit designed to enhance the resilience, coping and self-talk of employees.

Design/methodology/approach

The intervention was derived from counselling psychology and composed of an 8-hour programme, which was delivered over four consecutive weeks. A mixed methods approach was adopted, with the quantitative element assessing an intervention group (n = 10) and control group (n = 14) at baseline and at the end of the programme on measures of mental health and well-being. The qualitative aspect of the study involved interviews with the intervention group, which were thematically analysed..

Findings

Quantitatively, the experimental group showed statistically significant improvements in elements of resilience and well-being and a reduction in stress and anxiety. Qualitatively, participants experienced a positive effect on their well-being, benefited from the learning process, applied the taught strategies widely and found the session experience positive.

Research limitations/implications

This was a small pilot study, nevertheless, the mixed methods nature of this investigation indicates that a counselling derived online training programme can enhance the well-being of employees within large organisations.

Originality/value

A remotely delivered mental health and well-being toolkit could be a useful resource to enhance the well-being of employees in all organisations.

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增强大型组织中员工的复原力、应对能力和自我对话能力;开发在线心理健康和幸福工具包并进行混合方法试点
目的 员工的心理健康和福祉受到压力、焦虑和抑郁的负面影响。有必要在组织层面解决这些问题,以提高员工福利,减少因心理健康/福祉问题而造成的损失天数。本研究旨在评估一套心理健康和幸福工具包,该工具包旨在增强员工的抗压能力、应对能力和自我对话能力。干预措施源自咨询心理学,由一个 8 小时的课程组成,连续实施四周。研究采用了一种混合方法,其中定量部分对干预组(10 人)和对照组(14 人)在基线和课程结束时的心理健康和幸福感进行了评估。定性研究包括对干预组进行访谈,并对访谈内容进行专题分析。研究结果定量研究显示,实验组在抗压能力和幸福感方面有显著改善,压力和焦虑有所减轻。研究局限性/启示这是一项小型试点研究,但这项调查的混合方法性质表明,由咨询衍生的在线培训计划可以提高大型组织中员工的幸福感。
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来源期刊
Journal of Workplace Learning
Journal of Workplace Learning EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
3.60
自引率
10.50%
发文量
34
期刊介绍: The Journal of Workplace Learning aims to provide an avenue for the presentation and discussion of research related to the workplace as a site for learning. Its scope encompasses formal, informal and incidental learning in the workplace for individuals, groups and teams, as well as work-based learning, and off-the-job learning for the workplace. This focus on learning in, from and for the workplace also brings with it questions about the nature of interventions that might assist the learning process and of the roles of those responsible directly or indirectly for such interventions. Since workplace learning cannot be considered without reference to its context, another aim of the journal is to explore the organisational, policy, political, resource issues and other factors which influence how, when and why that learning takes place.
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