KEY PERFORMANCE INDICATORS FOR START-UPS IN FURNITURE INDUSTRY

Guoda Kirjazovaitė
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Abstract

It is not uncommon to see start-ups suddenly fail. Often, startups try to follow the example of other, successful companies, but they don’t always succeed, so this article looks at KPIs for startups in the furniture industry. The furniture industry in the Baltic States is reviewed and their development at different stages of the company’s growth is analyzed. The product factors and interrelationships of a successful furniture company have been identified. The article presents the results of the surveyed companies engaged in the development of products for the furniture industry. The reasons and the main factors influencing the success of the company are given. Based on the results of the study, a model for the development of KPIs for start-ups in the furniture industry is presented and conclusions and suggestions are presented. The model consisted of 10 different spheres (success factors, fail factors, inbound logistics, outbound logistics, marketing & sales, procurement, operation, service, HRM, technology development, sustainability) for 5 different companies size (1–9 employees, 10–49 employees, 50–99 employees, 100–249 employees and 250 and more employees). In the model were overwide main KPIs blocks and suggested considerate of companies size.
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家具行业初创企业的关键绩效指标
初创企业突然失败的情况并不少见。通常情况下,初创企业会试图效仿其他成功企业的做法,但并不总是能取得成功,因此本文将探讨家具行业初创企业的关键绩效指标。本文回顾了波罗的海国家的家具行业,并分析了它们在公司成长的不同阶段的发展情况。确定了成功家具公司的产品因素和相互关系。文章介绍了对从事家具业产品开发的公司的调查结果。给出了影响公司成功的原因和主要因素。在研究结果的基础上,提出了家具行业新创企业关键绩效指标的制定模型,并给出了结论和建议。该模型包括 10 个不同领域(成功因素、失败因素、入境物流、出境物流、营销与销售、采购、运营、服务、人力资源管理、技术开发、可持续发展),适用于 5 种不同规模的公司(1-9 名员工、10-49 名员工、50-99 名员工、100-249 名员工和 250 名及以上员工)。在该模型中,考虑到公司的规模,对主要关键绩效指标进行了划分和建议。
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