An Expert-Validated Bridging Model for IoT Process Mining

IF 7.9 3区 管理学 Q1 Computer Science Business & Information Systems Engineering Pub Date : 2024-02-08 DOI:10.1007/s12599-023-00849-0
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Abstract

Contextualization is an important challenge in process mining. While Internet of Things (IoT) devices are collecting increasing amounts of data on the physical context in which business processes are executed, the IoT and process mining fields are still considerably disintegrated. Important concepts such as event or context are not understood in the same way, which causes confusion and hinders cooperation between the two domains. Accordingly, in the paper, a consolidated model to bridge the conceptualization gap between the IoT and process mining fields, based on IoT ontologies and business process context models, is presented. This consolidation based on an initial model was obtained after an extensive validation both with an expert panel and with case studies. The results of the expert survey show that the model properly describes the links between the IoT and process mining and that it has added value for IoT process mining. Furthermore, the model was refined according to the experts’ feedback. Accordingly, the paper’s key contribution consists of a common reference model that can instigate true interdisciplinary research connecting IoT and process mining.

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经专家验证的物联网流程挖掘桥接模型
摘要 情境化是流程挖掘的一个重要挑战。虽然物联网(IoT)设备正在收集越来越多的有关业务流程执行时的物理环境的数据,但物联网和流程挖掘领域仍然存在很大的隔阂。人们对事件或上下文等重要概念的理解不尽相同,这造成了混淆,阻碍了两个领域的合作。因此,本文基于物联网本体和业务流程上下文模型,提出了一个综合模型,以弥合物联网和流程挖掘领域之间的概念化差距。这一基于初始模型的整合模型是在经过专家小组和案例研究的广泛验证后获得的。专家调查结果表明,该模型恰当地描述了物联网与流程挖掘之间的联系,并为物联网流程挖掘提供了附加值。此外,该模型还根据专家的反馈意见进行了改进。因此,本文的主要贡献在于提供了一个通用参考模型,该模型可促进将物联网与流程挖掘联系起来的真正的跨学科研究。
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来源期刊
Business & Information Systems Engineering
Business & Information Systems Engineering 工程技术-计算机:信息系统
CiteScore
11.30
自引率
7.60%
发文量
44
审稿时长
3.0 months
期刊介绍: BISE (Business & Information Systems Engineering) is an international scholarly journal that undergoes double-blind peer review. It publishes scientific research on the effective and efficient design and utilization of information systems by individuals, groups, enterprises, and society to enhance social welfare. Information systems are viewed as socio-technical systems involving tasks, people, and technology. Research in the journal addresses issues in the analysis, design, implementation, and management of information systems.
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