Supply chain partnership and sustainable performance: does TQM mediate the relationship?

IF 4.7 3区 材料科学 Q1 ENGINEERING, ELECTRICAL & ELECTRONIC ACS Applied Electronic Materials Pub Date : 2024-02-14 DOI:10.1108/ijqss-07-2023-0101
Mohammad A. K. Alsmairat, Noor Al-Ma’aitah, Tahani Al-hwameil, Hamzah Elrehail
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Abstract

Purpose The purpose of this study is to assess the effect of supply chain (SC) partnerships on sustainable performance (SP) and investigate the potential mediating role of total quality management (TQM). Design/methodology/approach A total of 185 responses were collected from pharmaceutical industry employees. The research data were analyzed using the partial least squares structural equation modeling approach. Findings The results reveal that relationships with suppliers (RS), distributors (RD) and intermediaries (RI) have a direct impact on SP. In addition, this study found that TQM serves as a mediator between RS, RD, RI and SP. This study enhances the understanding of the significance of TQM, SC and SP in business environment development. The findings suggest that organizations in the Jordanian pharmaceutical industry should prioritize the enhancement of their RS, intermediaries and distributors to improve their SP. Originality/value By providing decision-makers with valuable information, this study enables them to identify and implement TQM and SC practices to enhance the SP of pharmaceutical companies in Jordan.
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供应链伙伴关系与可持续绩效:全面质量管理是否起中介作用?
目的本研究旨在评估供应链(SC)伙伴关系对可持续绩效(SP)的影响,并调查全面质量管理(TQM)的潜在中介作用。研究结果表明,与供应商(RS)、分销商(RD)和中间商(RI)的关系对可持续发展有直接影响。此外,本研究还发现,全面质量管理是 RS、RD、RI 和 SP 之间的中介。这项研究加深了人们对 TQM、SC 和 SP 在商业环境发展中的重要性的理解。研究结果表明,约旦制药行业的组织应优先考虑加强其 RS、中间商和分销商,以提高其 SP。 原创性/价值 通过为决策者提供有价值的信息,本研究使他们能够确定并实施 TQM 和 SC 实践,以提高约旦制药公司的 SP。
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来源期刊
CiteScore
7.20
自引率
4.30%
发文量
567
期刊介绍: ACS Applied Electronic Materials is an interdisciplinary journal publishing original research covering all aspects of electronic materials. The journal is devoted to reports of new and original experimental and theoretical research of an applied nature that integrate knowledge in the areas of materials science, engineering, optics, physics, and chemistry into important applications of electronic materials. Sample research topics that span the journal's scope are inorganic, organic, ionic and polymeric materials with properties that include conducting, semiconducting, superconducting, insulating, dielectric, magnetic, optoelectronic, piezoelectric, ferroelectric and thermoelectric. Indexed/​Abstracted: Web of Science SCIE Scopus CAS INSPEC Portico
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