Enhancing Patient Safety and Financial Performance: Business Management Strategies for Reducing Medical Errors in Healthcare Organizations

Ruba Malkawi, Wa’el Al-karaki, Mohammad Tawalbeh, Sara Gharaibeh, Jawad Tawalbeh
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Abstract

This research article explores the crucial role of effective strategies in reducing medical errors and improving profitability in healthcare organizations. Medical errors pose a significant threat to patient safety and also result in substantial financial burdens. By implementing comprehensive approaches and leveraging business management techniques, healthcare organizations can enhance patient safety while simultaneously achieving financial stability. This study examines various strategies such as optimizing workflow, minimizing distractions, ensuring proper drug storage, implementing rigorous prescription checking processes, and providing thorough patient counseling. Moreover, it emphasizes the significance of organizational culture, adequate staffing, and workload balancing in reducing medical errors. The findings underscore the importance of a system-oriented approach and the involvement of business managers in fostering a culture of safety and implementing cost-effective measures. This research aims to provide healthcare leaders and managers with valuable insights and evidence-based recommendations to guide their efforts in reducing medical errors and improving the overall profitability of healthcare organizations.
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提高患者安全和财务绩效:减少医疗机构医疗事故的业务管理战略
这篇研究文章探讨了有效策略在减少医疗差错和提高医疗机构盈利能力方面的关键作用。医疗差错对患者安全构成重大威胁,同时也造成了巨大的经济负担。通过实施综合方法和利用企业管理技术,医疗机构可以在提高患者安全的同时实现财务稳定。本研究探讨了各种策略,如优化工作流程、最大限度地减少分心、确保适当的药物储存、实施严格的处方检查流程以及提供全面的患者咨询。此外,研究还强调了组织文化、充足的人员配备和工作量平衡对减少医疗差错的重要意义。研究结果强调了以系统为导向的方法以及业务经理参与培养安全文化和实施具有成本效益的措施的重要性。这项研究旨在为医疗机构的领导者和管理者提供有价值的见解和循证建议,以指导他们减少医疗差错,提高医疗机构的整体盈利能力。
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