Practical wisdom in the workplace: conceptualization, instrument development, and predictive power

IF 6.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Knowledge Management Pub Date : 2024-02-22 DOI:10.1108/jkm-08-2023-0713
Alexander Serenko
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Abstract

Purpose

The purpose of this Real Impact Research Article is to empirically explore one of the most controversial and elusive concepts in knowledge management research – practical wisdom. It develops a 10-dimensional practical wisdom construct and tests it within the nomological network of counterproductive and productive knowledge behavior.

Design/methodology/approach

A survey instrument was created based on the extant literature. A model was developed and tested by means of Partial Least Squares with data obtained from 200 experienced employees recruited from CloudResearch Connect crowdsourcing platform.

Findings

Practical wisdom is a multidimensional construct that may be operationalized and measured like other well-established knowledge management concepts. Practical wisdom guides employee counterproductive and productive knowledge behavior: it suppresses knowledge sabotage and knowledge hiding (whether general, evasive, playing dumb, rationalized or bullying) and promotes knowledge sharing. While all proposed dimensions contribute to employee practical wisdom, particularly salient are subject matter expertise, moral purpose in decision-making, self-reflection in the workplace and external reflection in the workplace. Unexpectedly, practical wisdom facilitates knowledge hoarding instead of reducing it.

Practical implications

Managers should realize that possessing practical wisdom is not limited to a group of select, high-level executives. Organizations may administer the practical wisdom questionnaire presented in this study to their workers to identify those who score the lowest, and invest in employee training programs that focus on the development of those attributes pertaining to the practical wisdom dimensions.

Originality/value

The concept of practical wisdom is a controversial topic that has both detractors and supporters. To the best of the author’s knowledge, this is the first large-scale empirical study of practical wisdom in the knowledge management domain.

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工作场所的实用智慧:概念化、工具开发和预测能力
目的这篇具有实际影响力的研究文章旨在以经验为基础,探讨知识管理研究中最具争议、最难以捉摸的概念之一--实践智慧。它建立了一个 10 维实践智慧模型,并在反作用和生产性知识行为的名义网络中对其进行了测试。研究结果实用智慧是一个多维度的概念,可以像其他成熟的知识管理概念一样进行操作和测量。实践智慧指导员工的反作用知识行为和生产性知识行为:它抑制知识破坏和知识隐藏(无论是泛泛而谈、回避、装傻、合理化还是恃才傲物),并促进知识共享。虽然所有提出的维度都有助于提高员工的实践智慧,但尤其突出的是学科专业知识、决策中的道德目的、工作场所中的自我反思以及工作场所中的外部反思。实际意义管理者应该认识到,拥有实践智慧并不局限于那些经过挑选的高层管理人员。企业可以对员工进行本研究中提出的实用智慧问卷调查,找出得分最低的员工,并投资于员工培训项目,重点培养与实用智慧维度相关的特质。原创性/价值实用智慧的概念是一个有争议的话题,既有反对者,也有支持者。据作者所知,这是首次对知识管理领域的实践智慧进行大规模的实证研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
13.70
自引率
15.70%
发文量
99
期刊介绍: Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?
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