The impact of cultural diversity and intercultural competence on conflict management styles in Egypt

Abstract

Purpose: To aim of the study was to analyze the impact of cultural diversity and intercultural competence on conflict management styles in Egypt. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: Research shows power dynamics and organizational justice significantly impact conflict outcomes and satisfaction. Power imbalances exacerbate conflicts, leading to dissatisfaction. Unequal power distribution can escalate conflicts due to perceived unfairness. Conversely, organizational justice fosters positive outcomes and higher satisfaction levels. Fostering equitable power dynamics and promoting justice mitigate conflict and enhance satisfaction. Unique Contribution to Theory, Practice and Policy: Cultural intelligence theory, social identity theory & intercultural communication competence (ICC) theory may be used to anchor future studies on the impact of cultural diversity and intercultural competence on conflict management styles in Egypt. Provide training and development programs focused on enhancing intercultural competence among individuals and organizations. Advocate for the implementation of diversity and inclusion policies that promote cultural sensitivity and intercultural competence in the workplace.