{"title":"Attitudes towards artificial intelligence at work: Scale development and validation","authors":"Jiyoung Park, Sang Eun Woo, JeongJin Kim","doi":"10.1111/joop.12502","DOIUrl":null,"url":null,"abstract":"<p>Research suggests that understanding workers' attitudes towards artificial intelligence (AI) application is a prerequisite to successfully integrating AI into an organization. However, few studies have clarified the meaning of <i>attitudes towards AI application at work</i> (AAAW) as a multifaceted construct that can be assessed with psychometric validity. To address this issue, we developed and validated a scale to capture individuals' AAAW using three independent samples (total <i>N</i> = 2841). The resulting 25-item scale covers an overall construct of AAAW as well as six dimensions that are subsumed under the construct (i.e., perceived humanlikeness, perceived adaptability, perceived quality of AI, AI use anxiety, job insecurity and personal utility). Our findings suggest that the AAAW scale has good psychometric properties and can be used to predict important recruiting outcomes. The scale offers opportunities to better understand and measure workers' attitudes towards AI application at work in a comprehensive and integrative manner.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"97 3","pages":"920-951"},"PeriodicalIF":4.9000,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Occupational and Organizational Psychology","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/joop.12502","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
Research suggests that understanding workers' attitudes towards artificial intelligence (AI) application is a prerequisite to successfully integrating AI into an organization. However, few studies have clarified the meaning of attitudes towards AI application at work (AAAW) as a multifaceted construct that can be assessed with psychometric validity. To address this issue, we developed and validated a scale to capture individuals' AAAW using three independent samples (total N = 2841). The resulting 25-item scale covers an overall construct of AAAW as well as six dimensions that are subsumed under the construct (i.e., perceived humanlikeness, perceived adaptability, perceived quality of AI, AI use anxiety, job insecurity and personal utility). Our findings suggest that the AAAW scale has good psychometric properties and can be used to predict important recruiting outcomes. The scale offers opportunities to better understand and measure workers' attitudes towards AI application at work in a comprehensive and integrative manner.
期刊介绍:
The Journal of Occupational and Organizational Psychology aims to increase understanding of people and organisations at work including:
- industrial, organizational, work, vocational and personnel psychology
- behavioural and cognitive aspects of industrial relations
- ergonomics and human factors
Innovative or interdisciplinary approaches with a psychological emphasis are particularly welcome. So are papers which develop the links between occupational/organisational psychology and other areas of the discipline, such as social and cognitive psychology.