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Perceived financial incentive salience and its undermining effect: A moderated-mediation model
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-20 DOI: 10.1111/joop.70000
Manish Saini, Nishant Uppal, Joshua L. Howard

How incentives are perceived by a receiver can determine how they affect their autonomy and intrinsic motivation. Guided by self-determination theory, we investigate the relationship between perceived financial incentive salience (PFIS) and change in intrinsic motivation by focusing on the mediating role of autonomy frustration and the moderating role of task heuristic. To test this model, we utilize a repeated-measure two-wave design in two field studies (n = 169 and 341) under a non-contingent versus contingent pay system. The findings demonstrated that perceived salience is a key determinant behind the undermining effect caused by financial incentives, independently of incentive contingency. In addition, task heuristic and autonomy frustration are crucial factors in understanding the nuances behind the undermining effect. Under both types of incentive systems (a) PFIS had a positive association with autonomy frustration, and (b) PFIS and autonomy frustration both related negatively to intrinsic motivation in high-heuristic tasks. However, the autonomy frustration-intrinsic motivation relationship and PFIS-intrinsic motivation relationship had considerable differences in low-heuristic tasks among non-contingent versus contingent systems. We discuss the implications of the findings for future research on incentive salience and work motivation.

受激励者如何看待激励可以决定激励如何影响他们的自主性和内在动机。在自我决定理论的指导下,我们研究了感知到的经济激励显著性(PFIS)与内在动机变化之间的关系,重点关注自主性挫折的中介作用和任务启发式的调节作用。为了检验这一模型,我们在两项实地研究(n = 169 和 341)中采用了重复测量两波设计,研究对象分别是非权变薪酬制度和权变薪酬制度。研究结果表明,感知显著性是决定经济激励所产生的破坏效应的关键因素,与激励或然性无关。此外,任务启发式和自主性挫折感也是理解破坏效应背后细微差别的关键因素。在两种激励制度下,(a) PFIS 与自主挫败感呈正相关;(b) PFIS 和自主挫败感都与高启发式任务中的内在动机呈负相关。然而,在低启发式任务中,自主挫败感与内在动机的关系以及 PFIS 与内在动机的关系在非权变与权变系统中存在很大差异。我们讨论了这些发现对未来激励显著性和工作动机研究的影响。
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引用次数: 0
Negative emotions, difficult conversations and leader–follower relationships 负面情绪、困难对话和领导者与追随者的关系
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-13 DOI: 10.1111/joop.12566
Courtney E. Williams, Jane Shumski Thomas, Janaki Gooty, Danielle D. Dunne

The world of work is replete with daily hassles that make the experience of negative emotions ubiquitous. Conversations between leaders and followers during challenging times are often characterized by negative emotions, and thus, are of central importance in modern organizations. Yet, the intersection of negative emotion, difficult conversations and leader–follower relationships is often ignored, and these topics are treated as separate areas of study. We integrate these various streams with research on asymmetrical leader negative emotion displays to identify when and how difficult conversations laden with negative emotions result in benefits to leader–follower relationships. Using a grounded theory approach, we build a theoretical model based on interviews with 21 leaders and 17 followers describing 166 difficult conversations. Our work depicts specific communication strategies that leaders use to facilitate difficult conversations. These strategies, in turn, create shared meaning and validate followers' feelings during difficult conversations, which allows for beneficial relationship-specific outcomes to ensue. We unpack these findings in the context of the power differential between leaders and followers to advance current thinking on the intersection of negative emotions and communication in leader–follower relationships.

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引用次数: 0
Not all information is from insiders: Linking information from social media and customers to newcomers' pride, learning and socialization outcomes 并非所有信息都来自内部人员:将社交媒体和客户提供的信息与新来者的自豪感、学习和社交成果联系起来
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-12 DOI: 10.1111/joop.12568
Chong Chen, Yihua Zhang, Wen Wu, Jialin Liu, Dan Ni, Michelle Xue Zheng, Shaoxue Wu, Mingyu Zhang, Chen Zhang

When first joining an organization, newcomers need to obtain information about relationships and tasks, as well as about the organization itself. Although many scholars have emphasized the role of information provided by organizational insiders (supervisors and coworkers) in facilitating newcomers' successful adjustment to the organization, the meaningful role of information from sources external to the organization has rarely been included in this line of research. In this study, we propose that both social media and customers can provide information about organizational performance and social image. Based on affective events theory and two fundamental social judgements of competence and warmth, we explore how positive information about organizational performance and social image from social media and customers, along with their interactive effects, affect newcomers' learning behaviours and socialization outcomes through promoting their pride in the organization. In an experiment and a four-wave, two-source survey, the results show that positive information from social media and customers plays a critical role in newcomer socialization. We discuss the implications for theory and practice.

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引用次数: 0
Unpacking the relationship between leaders' age and active conflict management: The moderating role of generativity
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-05 DOI: 10.1111/joop.12567
Kyriaki Fousiani, Susanne Scheibe, Frank Walter

As organizations face an ageing workforce, it is crucial to understand the role of leaders' age in their interactions with employees. Seminal theories on ageing cast age as a key factor shaping individuals' interpersonal behaviours, for example when handling conflicts. We integrate this notion with insights from generativity research to investigate the role of leaders' age in their active conflict management strategies through two distinct pathways. Depending on a leader's generativity, leaders' age may differentially shape both their perceptions of leader-member exchange (LMX) quality and their emotion regulation knowledge, thereby advancing either more constructive or more destructive approaches towards employee conflicts. Results from Study 1, a time-lagged study of 303 leaders, revealed that age is negatively related to their LMX perceptions and, thus, to leaders' constructive approaches towards employee conflicts—but only among leaders with lower generativity. Study 2, a cross-sectional study of 84 leader-employee teams, revealed that leaders' age is positively associated with their emotion regulation knowledge, which in turn is negatively related to their destructive conflict management—but only among leaders with higher generativity. Our findings reveal key mechanisms linking leader age to conflict management and underscore leader generativity as a crucial boundary condition in these relationships.

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引用次数: 0
Who's on the boss's radar? Examination of the antecedent and consequence of leader voice solicitation
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-29 DOI: 10.1111/joop.12565
Xingyu Pang, Limei Zhang, Zhaopeng Liu, Mingyue Liu, Yuhuan Xia

Whilst the existing literature highlights the importance of leader voice solicitation, limited research has explored its antecedent and consequence from a dyadic perspective. To fill this gap, we draw on signalling theory to investigate the effect of subordinate narcissism on leaders' voice solicitation behaviour towards them and its potential impacts on subordinates' work-related outcomes. We conducted two field studies with subordinate–leader dyadic samples (Ns = 453 and 393) to test our theoretical model. Both studies showed a positive relationship between subordinate narcissism and leader voice solicitation towards the subordinates, which strengthened as the quality of leader–member exchange increased. Moreover, we found that leader voice solicitation was positively related to subordinates' work engagement and organizational citizenship behaviour, and negatively related to their intention to leave. We also found evidence supporting the mediation and moderated mediation models. Our research provides theoretical and practical implications for voice solicitation literature.

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引用次数: 0
Testing the incongruence model with longitudinal data: How employment status preferences affect mental health over time 用纵向数据检验不一致模型:就业状况偏好如何随着时间的推移影响心理健康
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-24 DOI: 10.1111/joop.12562
Karsten Ingmar Paul, Andrea Zechmann, Monika Mlynek, Barbara Stiglbauer, Bernad Batinic, Klaus Moser, Eva Selenko

According to the incongruence model, unemployed people experience incongruence between their actual as compared to their desired employment status, which is an important source of distress. In contrast to other theories, this model is able to explain why unemployed people feel worse not only compared to employed people but also compared to people in other life situations, such as students, homemakers and retirees, who are assumed to experience low levels of incongruence. The current study analysed two longitudinal samples (n = 1066 and n = 1036 at T1) that were followed over 2.5 and 1.5 years, with six and five measurement points, respectively. The results show that (1) unemployed people who found new jobs experienced a reduction in their incongruence levels; (2) changes in incongruence were associated with changes in mental health; (3) changes in incongruence mediated the effects of changes in employment status on mental health. In addition, (4) mental health changes associated with other employment status changes such as entering (or leaving) the labour force (i.e., becoming a student, homemaker or retiree) were also mediated by changes in incongruence levels. Furthermore, the effects remained stable when the influence of the latent and manifest functions of employment was controlled.

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引用次数: 0
How much do family‐supportive supervisor behaviours matter? A meta‐analysis based on the ability‐motivation‐opportunity framework 支持家庭的主管行为有多重要?基于能力-动机-机会框架的荟萃分析
IF 6.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-18 DOI: 10.1111/joop.12547
Leilei Hao, Zhaobiao Zong, Teng Zhao, Weixuan Meng, Hui Meng
Family‐supportive supervisor behaviours (FSSB) and their association with employees' work, family, and health outcomes have been widely investigated in workplace contexts. We aimed to acquire a comprehensive understanding of whether FSSB have valuable associations with work, family, and health outcomes and to investigate how FSSB are related to these outcomes using 126 independent samples retrieved from 122 articles (N = 59,068). Our findings revealed several outcomes. First, the bivariate results demonstrated that FSSB were significantly associated with essential work, family, and health outcomes. Second, FSSB exerted beneficial incremental effects on task performance, burnout, organizational commitment, and job satisfaction beyond coworker support, flexible work arrangements, and family‐supportive organizational perceptions, providing further support for its discriminant validity. Third, we built an integrative model that uses ability‐motivation‐opportunity as our organizational framework. Our findings demonstrate that FSSB are significantly associated with employees' work and health outcomes through self‐efficacy, intrinsic motivation, and autonomy. Intrinsic motivation exerts the largest mean indirect effect, followed by self‐efficacy and autonomy. Based on these findings, we discuss theoretical and practical implications as well as directions for future research.
家庭支持型主管行为(FSSB)及其与员工的工作、家庭和健康结果之间的关系已在工作场所得到广泛研究。我们的目的是全面了解 FSSB 与工作、家庭和健康结果之间是否存在有价值的关联,并利用从 122 篇文章中检索到的 126 个独立样本(样本数=59,068)研究 FSSB 与这些结果之间的关系。我们的研究结果显示了几项成果。首先,双变量结果表明,FSSB 与基本工作、家庭和健康结果显著相关。其次,FSSB 对任务绩效、职业倦怠、组织承诺和工作满意度产生了有益的递增效应,超越了同事支持、灵活的工作安排和家庭支持型组织认知,为其判别有效性提供了进一步支持。第三,我们建立了一个以能力-动机-机会为组织框架的综合模型。我们的研究结果表明,通过自我效能感、内在动力和自主性,FSSB 与员工的工作和健康结果有显著关联。内在动机产生的平均间接效应最大,其次是自我效能感和自主性。基于这些发现,我们讨论了理论和实践意义以及未来的研究方向。
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引用次数: 0
Uneventful days? A cautionary tale about the underestimated role of triggering events in employee silence research 不平静的日子?关于员工沉默研究中被低估的触发事件作用的警示故事
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-17 DOI: 10.1111/joop.12549
Dominik Dilba, Bertolt Meyer

Employee silence research stipulates that silence requires input to share, which we posit stems from encountering workplace events. We argue that the validity of relationships between employee silence and outcomes is limited without taking preceding events into account: Employees might not encounter relevant events and therefore cannot show silence. Further, workplace events can have independent effects on the outcomes attributed to silence, potentially confounding the effects of silence and preceding events. Drawing on an existing cross-cultural dataset (N = 8222 in 35 samples), we show that some samples include up to 60% of participants who did not encounter relevant events. Using data from a German utility company (N = 572 in 129 teams), we demonstrate that the associations between employee silence and outcomes like burnout are overestimated if effects of events are left unaccounted. Lastly, a simulation study shows that biased silence–outcome relations are generalizable whenever events have independent effects on the outcome of interest.

员工保持沉默的研究表明,保持沉默需要分享的投入,我们认为这源于遇到的工作场所事件。我们认为,如果不考虑之前发生的事件,员工沉默与结果之间关系的有效性就会受到限制:员工可能没有遇到相关事件,因此无法表现出沉默。此外,工作场所事件可能会对归因于沉默的结果产生独立影响,从而有可能混淆沉默和之前事件的影响。利用现有的跨文化数据集(N = 8222,共 35 个样本),我们发现有些样本中有高达 60% 的参与者没有遇到相关事件。利用德国一家公用事业公司的数据(129 个团队中的 572 人),我们证明,如果不考虑事件的影响,员工沉默与职业倦怠等结果之间的关联就会被高估。最后,一项模拟研究表明,只要事件对相关结果具有独立影响,有偏差的沉默与结果之间的关系就具有普遍性。
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引用次数: 0
Presenteeism pressure: The development of a scale and a nomological network 旷工压力:量表和名义网络的开发
IF 6.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-13 DOI: 10.1111/joop.12542
Claire E. Smith, Samuel T. McAbee, Lindsey Freier, Susannah Huang, Melissa A. Albert
The social context of the workplace influences attendance decisions. Regardless of personal and job factors, employees may choose to engage in sickness presenteeism behaviour (i.e., working when unwell) because of perceived pressure from the organization. Using Social Information Processing Theory, we introduce the construct of presenteeism pressure to capture this perception that an organization normalizes and expects employees to engage in presenteeism. Through a scale development study of working adults (N = 219), we create and refine the 11‐item Presenteeism Pressure Scale. Next, we provide evidence of convergent and discriminant validity of the scale in an independent sample of working adults (N = 248). We then concurrently examine presenteeism pressure's place in a nomological network of constructs within the presenteeism and broader organizational literature, in another sample (N = 764). Finally, we increase the rigour of our validation efforts by conducting an additional two‐wave study (N = 350) and expanding the nomological network of presenteeism pressure to include relevant work outcomes. Our results position presenteeism pressure as a unique and promising contributor to the understanding of presenteeism behaviours and work behaviours more generally. We conclude with suggestions for integrating presenteeism pressure into existing theory and better‐informed organizational attendance procedures.
工作场所的社会环境会影响出勤决定。无论个人因素和工作因素如何,员工可能会因为感受到来自组织的压力而选择病假行为(即在身体不适的情况下工作)。利用社会信息处理理论,我们引入了 "缺勤压力 "这一概念,以捕捉组织将员工缺勤正常化并期望员工缺勤的这一感知。通过对在职成年人(N = 219)进行量表开发研究,我们创建并完善了 11 个项目的 "迟到压力量表"。接下来,我们在一个独立的在职成年人样本(样本数 = 248)中提供了该量表的收敛性和区分性有效性的证据。然后,我们在另一个样本(样本数 = 764)中同时研究了现职压力在现职主义和更广泛的组织文献中的结构网络中的位置。最后,我们通过开展额外的两波研究(样本数 = 350),扩大了现时就职压力的理论网络,将相关的工作成果也纳入其中,从而提高了验证工作的严谨性。我们的研究结果将旷工压力定位为一种独特的、有希望促进对旷工行为和一般工作行为的理解的因素。最后,我们提出了将旷工压力纳入现有理论和组织考勤程序的建议。
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引用次数: 0
Supervisor‐directed anger as a link between work–family conflict and unethical pro‐family behaviours: An attributional perspective 上司的愤怒是工作-家庭冲突与不道德的亲家庭行为之间的纽带:归因视角
IF 6.2 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-09-12 DOI: 10.1111/joop.12548
Lusi Wu, Matthew B. Perrigino
Research explores how internal‐focused cognitions and emotions impact the connection between employees' work–family conflict (WFC) and subsequent behaviours. We offer a complementary view by arguing that employees also attribute WFC to external causes, notably their supervisor. First, we hypothesize that anger directed towards one's supervisor mediates the relationship between WFC and unethical pro‐family behaviours (UPFB), which is supported by the results of a multi‐wave survey study. Second, we expand this view by recognizing employees' experiences of WFC may be beyond the supervisor's control. We examine how the extent to which the employee's WFC is perceived as more (vs. less) controllable by their supervisor conditions this indirect effect. Results from an experimental study show that when WFC is perceived as more controllable by one's supervisor, the positive association between WFC and anger is stronger, reinforcing the indirect effect of WFC on UPFB. However, when WFC is perceived as less controllable by one's supervisor, the indirect effect disappears as anger towards the supervisor dissipates. Taken together, our work synthesizes the work–family and UPFB literatures by addressing the key roles of anger and external attributions in the experience of WFC.
研究探讨了内部认知和情绪如何影响员工的工作-家庭冲突(WFC)与后续行为之间的联系。我们提出了一种补充观点,认为员工也会将 WFC 归因于外部原因,尤其是他们的主管。首先,我们假设对上司的愤怒会调节工作-家庭冲突与不道德的亲家庭行为(UPFB)之间的关系,多波调查研究的结果支持了这一假设。其次,我们认识到员工的WFC经历可能超出了上司的控制范围,从而扩展了这一观点。我们研究了员工的 WFC 在多大程度上被认为是上司可以控制的(相对于较小),这种间接影响的条件是什么。一项实验研究的结果表明,当上司认为 WFC 更容易控制时,WFC 与愤怒之间的正相关会更强,从而加强了 WFC 对 UPFB 的间接影响。然而,当上司认为 WFC 的可控性较低时,随着对上司的愤怒消散,间接效应也随之消失。综上所述,我们的研究通过探讨愤怒和外部归因在WFC体验中的关键作用,综合了工作-家庭和UPFB的相关文献。
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引用次数: 0
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Journal of Occupational and Organizational Psychology
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