Absorptive capacity, relational capital and export performance among SME exporters: the moderating effect of contract

IF 6.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Knowledge Management Pub Date : 2024-03-22 DOI:10.1108/jkm-02-2023-0144
Md Daud Ismail, Syed Zamberi Ahmad, Sanjay Kumar Singh
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Abstract

Purpose

This study aims to investigate the relationship between absorptive capacity, relational capital and interorganizational relationship performance and examine the moderating effect of contractual governance on this relationship.

Design/methodology/approach

This study used a quantitative design, analyzing data collected through a survey questionnaire. The sampling frame consisted of 111 cross-industry, small and medium-sized manufacturers in Malaysia. The research model was analyzed using structural equation modeling.

Findings

The results show that interorganizational relationship performance is positively influenced by relational capital and absorptive capacity. While absorptive capacity has a positive effect on relational capital, this study finds empirical evidence that contractual governance weakens the effect of absorptive capacity on relational capital. Furthermore, this study also examines the hitherto under-researched moderating effect of contractual government on absorptive capacity and relational capital and their relationship with interorganizational relationship performance.

Originality/value

This study provides insights into the interorganizational relationship among SMEs and explains the nature of knowledge management in this context. This study shows the potential role of absorptive capacity in building close cross-border interorganizational relationships.

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中小企业出口商的吸收能力、关系资本和出口绩效:合同的调节作用
目的 本研究旨在探讨吸收能力、关系资本和组织间关系绩效之间的关系,并研究合同治理对这种关系的调节作用。抽样范围包括马来西亚 111 家跨行业的中小型制造商。研究结果表明,组织间关系绩效受关系资本和吸收能力的积极影响。虽然吸收能力对关系资本有积极影响,但本研究发现的经验证据表明,契约治理削弱了吸收能力对关系资本的影响。此外,本研究还探讨了迄今研究不足的契约治理对吸收能力和关系资本的调节作用,以及它们与组织间关系绩效的关系。本研究显示了吸收能力在建立密切的跨国组织间关系中的潜在作用。
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来源期刊
CiteScore
13.70
自引率
15.70%
发文量
99
期刊介绍: Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?
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