打造以病人為中心的安心醫療環境—衛生福利部豐原醫院參與「醫療機構環境安全諮詢計畫(SHEAP)」經驗分享

Abstract

公安意識的抬頭，消防法規近期幾乎每年修正以符合民眾對於安全要求，在醫院提供以病人為中心的醫療服務之時，醫院如何提供病人不僅只是就醫環境的美觀整潔，而是需要更安全、更安心的診療空間。醫院評鑑基準及評量項目自2019年起將條文1.7.4列入試評重點條文「醫院應指定專責人員研擬火災之減災、預防與準備措施」，各醫院必須從管理機制與應變機制、建築設計與設施設備、環境空間與動線標示、教育訓練與機構運作各方面進行整備以符合法規。藉著醫策會提供以「人」（病人與員工）安全為核心的輔導計畫，實地訪查委員能因地制宜提供許多細膩及明確的寶貴建議，成為醫院提升消防及緊急應變量能的目標，期待能有更多醫療機構參與，共同打造以病人為中心的安心就醫環境。  Fire safety regulations are vital to safe, clean, patient-centered hospital environments. Per standard hospital evaluation criteria, hospitals must designate staff to develop fire mitigation, prevention, and strain mechanisms that meet fire safety codes by preparing fireproof management mechanisms with clear instructions on fire safety equipment, fire alarms, fire escapes, and safety exits. The Safe Healthcare Environment Advisory Program (SHEAP) is a mentoring program that teaches safety strategies to healthcare staff, providing on-site professionals and detailed safety training to improve emergency response capabilities. By collaborating to implement the SHEAP, hospital staff can create safe and patient-centered work environments.