Designing a conversational agent for supporting data exploration in citizen science

IF 7.1 3区管理学 Q1 BUSINESS Electronic Markets Pub Date : 2024-03-27 DOI:10.1007/s12525-024-00705-3

引用次数: 0

Abstract

Data is ubiquitous in today’s digitized society. However, access to and literacy in handling data plays a pivotal role in determining who can benefit from it and who can use—or potentially misuse—it. To combat inequalities and address issues such as misinformation, it is essential to enable citizens to effectively access and understand data within their local ecosystems. To address this challenge, we focus on the case of citizen science and propose using a conversational agent to support data exploration and lower barriers to citizen engagement in research projects. Using a design science research approach, we derive design principles and develop a prototypical artifact. Moreover, we conduct an experimental evaluation, demonstrating strong interest among citizens to participate in scientific data analysis and that conversational agents hold great potential in increasing data literacy.

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设计对话式代理，支持公民科学中的数据探索

摘要在当今数字化社会中，数据无处不在。然而，数据的获取和处理能力在决定谁能从中受益、谁能使用或可能滥用数据方面起着关键作用。要消除不平等现象并解决错误信息等问题，就必须让公民能够有效地访问和理解本地生态系统中的数据。为了应对这一挑战，我们将重点放在公民科学上，并建议使用会话代理来支持数据探索，降低公民参与研究项目的障碍。利用设计科学研究方法，我们得出了设计原则，并开发了一个原型工具。此外，我们还进行了一项实验评估，结果表明公民对参与科学数据分析有着浓厚的兴趣，而且对话代理在提高数据素养方面有着巨大的潜力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Electronic Markets Multiple-

CiteScore

14.80

自引率

15.30%

发文量

期刊介绍： Electronic Markets (EM) stands as a premier academic journal providing a dynamic platform for research into various forms of networked business. Recognizing the pivotal role of information and communication technology (ICT), EM delves into how ICT transforms the interactions between organizations and customers across diverse domains such as social networks, electronic commerce, supply chain management, and customer relationship management. Electronic markets, in essence, encompass the realms of networked business where multiple suppliers and customers engage in economic transactions within single or multiple tiers of economic value chains. This broad concept encompasses various forms, including allocation platforms with dynamic price discovery mechanisms, fostering atomistic relationships. Notable examples originate from financial markets (e.g., CBOT, XETRA) and energy markets (e.g., EEX, ICE). Join us in exploring the multifaceted landscape of electronic markets and their transformative impact on business interactions and dynamics.

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