Tacit knowledge exchange among senior management educators: A qualitative study

Abstract

This paper is a pioneering study to specifically analyze the determinants of tacit knowledge sharing among senior management educators working in Finnish universities of applied sciences. Based on in-depth interviews with 30 senior management educators, our findings reveal that tacit knowledge sharing in this context is influenced by multilevel factors (organizational, leadership and individual). We found that at individual level, trust and psychological safety linked to work environment are vital for tacit knowledge sharing. At organizational level, diversity, and inclusion, along with supportive culture for creative learning are critical factors. We also found that leadership's authenticity and support is needed to ensure these mechanisms develop and run smoothly. Finally, employee recognition and a reward system specific to tacit knowledge sharing appeared to play a vital role.