Double-edged sword of knowledge inertia: Overcoming healthcare professionals’ resistance in innovation adoption

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL Technovation Pub Date : 2024-04-06 DOI:10.1016/j.technovation.2024.103011

Xun Zhang , Kathy Ning Shen , Biao Xu

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Abstract

Healthcare professionals' adoption of innovations is crucial for the success and positive impact of innovations. Realizing the important role of knowledge inertia, this research, adopting social exchange perspectives, investigates its impact at the individual level among healthcare professionals and reveals the mechanisms either mitigating or deteriorating its impact on professionals' adoption of innovations. A survey study involving 337 clinical physicians from two specialized and three comprehensive hospitals reveals a negative impact of learning inertia but a positive impact of experience inertia on their intention to adopt innovations. Perceived organizational support mitigates the positive impact of experience inertia and knowledge potential mitigates the impact of both dimensions of knowledge inertia. By focusing on professionals’ knowledge inertia, we have revealed the distinctive effects and the mechanisms that leverage or mitigate these effects, deepening the understanding of professionals and innovation adoption.

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知识惰性的双刃剑：克服医护人员在采用创新时的阻力

医疗保健专业人员对创新的采用对于创新的成功和积极影响至关重要。认识到知识惰性的重要作用，本研究采用社会交换的视角，调查了知识惰性对医疗专业人员个人层面的影响，并揭示了减轻或恶化知识惰性对专业人员采用创新的影响的机制。一项涉及两家专科医院和三家综合医院 337 名临床医生的调查研究显示，学习惰性对他们采用创新的意愿有负面影响，而经验惰性则有正面影响。感知到的组织支持减轻了经验惰性的积极影响，而知识潜力则减轻了知识惰性两个方面的影响。通过关注专业人员的知识惰性，我们揭示了这些惰性的独特影响以及利用或缓解这些影响的机制，加深了对专业人员和创新采用的理解。

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来源期刊

Technovation 管理科学-工程：工业

CiteScore

15.10

自引率

11.20%

发文量

208

审稿时长

91 days

期刊介绍： The interdisciplinary journal Technovation covers various aspects of technological innovation, exploring processes, products, and social impacts. It examines innovation in both process and product realms, including social innovations like regulatory frameworks and non-economic benefits. Topics range from emerging trends and capital for development to managing technology-intensive ventures and innovation in organizations of different sizes. It also discusses organizational structures, investment strategies for science and technology enterprises, and the roles of technological innovators. Additionally, it addresses technology transfer between developing countries and innovation across enterprise, political, and economic systems.