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Capturing the breadth of value creation with science fiction storytelling: Evidence from smart service design workshops 用科幻故事捕捉价值创造的广度:来自智能服务设计研讨会的证据
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-14 DOI: 10.1016/j.technovation.2024.103139
Albrecht Fritzsche , Jens-Henrik Söldner
In order to tackle today's grand challenges in society and reach sustainable development goals, innovation needs to take a comprehensive look at value creation and human well-being. Social systems theory suggests that value creation and well-being can be addressed from the perspectives of various functional systems that attribute meaning on the basis of different social operations, such as economy, health, art, etc. On the example of smart services as a key digital technology, we study how science fiction affects the number of these functional systems referenced in design. We compare smart service design activities performed during eight ideation and prototyping workshops. Half of the workshops used a conventional value proposition canvassing approach to address customer tasks, pains and gains. The others used science fiction plots for dramatic storytelling about smart services. Overall, 29 separate smart service design projects were performed during the workshops. Using qualitative content analysis, references to different functional systems are identified. The findings indicate that science fiction inspires references to more functional systems and highlights tensions between different forms of value creation and aspects of well-being that are essential for tackling grand challenges.
为了应对当今社会的巨大挑战,实现可持续发展目标,创新需要全面审视价值创造和人类福祉。社会系统理论认为,可以从经济、健康、艺术等各种功能系统的角度来探讨价值创造和福祉问题。以作为关键数字技术的智能服务为例,我们研究了科幻小说如何影响设计中参考的这些功能系统的数量。我们比较了在八个构思和原型设计工作坊中开展的智能服务设计活动。半数研讨会采用传统的价值主张调查方法来解决客户的任务、痛苦和收益。其他研讨会则使用科幻小说情节来讲述智能服务的戏剧性故事。总体而言,研讨会期间共开展了 29 个独立的智能服务设计项目。通过定性内容分析,确定了对不同功能系统的引用。研究结果表明,科幻小说激发了对更多功能系统的引用,并突出了不同形式的价值创造和对应对重大挑战至关重要的福祉方面之间的紧张关系。
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引用次数: 0
A classification framework for generative artificial intelligence for social good 促进社会公益的生成式人工智能分类框架
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-13 DOI: 10.1016/j.technovation.2024.103129
Jack Crumbly , Raktim Pal , Nezih Altay
Many policy makers and corporate leaders are adjusting their strategies to harness the power of GenAI. There are numerous debates on how GenAI would fundamentally change existing business models. However, there is not much discussion on roles of generative AI in the domain of social good. Broader views covering potential opportunities of GenAI to enable diverse initiatives in the social good space are largely missing. We intend to reduce the gap by developing a classification framework that should allow researchers gauge the potential impact of GenAI for social good initiatives. Through case analysis, we assess how value-added abilities of GenAI may influence various social good initiatives. We adopt/develop two loosely connected classification frameworks that are grounded in task-technology fit (TTF) theory. Subsequently, we investigate how our analyses of GenAI initiatives utilizing different dimensions of these two frameworks may be synthesized to provide appropriate explanation for potential success of GenAI for social good. We develop five propositions that will provide guidance to practitioners and researchers. The theoretically grounded analysis of 21 GenAI for social good use cases based on the two classification frameworks, and the resulting propositions are the original contributions of this paper to the AI for social good literature.
许多政策制定者和企业领导者正在调整战略,以利用 GenAI 的力量。关于 GenAI 如何从根本上改变现有商业模式的讨论不绝于耳。然而,关于生成式人工智能在社会公益领域的作用的讨论并不多。关于 GenAI 在社会公益领域实现各种倡议的潜在机会的更广泛观点,在很大程度上也是缺失的。我们打算通过开发一个分类框架来缩小这一差距,该框架应能让研究人员衡量 GenAI 对社会公益活动的潜在影响。通过案例分析,我们评估了 GenAI 的增值能力如何影响各种社会公益活动。我们采用/开发了两个以任务-技术契合(TTF)理论为基础的松散连接的分类框架。随后,我们将研究如何综合利用这两个框架的不同维度对 GenAI 计划进行分析,从而为 GenAI 在社会公益方面的潜在成功提供适当的解释。我们提出了五个命题,为从业人员和研究人员提供指导。基于这两个分类框架对 21 个 GenAI 社会公益用例进行的理论分析,以及由此产生的命题,是本文对人工智能社会公益文献的原创性贡献。
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引用次数: 0
Digital technology and innovation:The impact of blockchain application on enterprise innovation 数字技术与创新:区块链应用对企业创新的影响
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-11 DOI: 10.1016/j.technovation.2024.103136
Zhaochen Li , Zimu Xu
Blockchain as a frontier digital technology provides new opportunities for innovation. This paper builds a theoretical framework utilizing the Resource-Based View (RBV), and empirically examines the impact of blockchain application on enterprise innovation, based on panel data from Chinese listed companies spanning from 2007 to 2020. This paper finds that the adoption of blockchain applications significantly promotes enterprise innovation, through mechanisms of improving operational efficiency and expanding operational scope. With regard to contextuality, the positive effect of blockchain applications on innovation is more pronounced in enterprises with higher levels of technological and capital accumulation. With regard to temporality, innovation at faster paces can better realise the benefits of blockchain applications. This paper provides robust empirical evidence derived from a large sample, thereby enhancing our understanding of this dynamic relationship and suggesting directions for future research.
区块链作为一种前沿数字技术,为创新提供了新的机遇。本文利用资源观(RBV)构建了理论框架,并基于中国上市公司2007-2020年的面板数据,实证检验了区块链应用对企业创新的影响。本文发现,区块链应用通过提高运营效率和扩大运营范围的机制,极大地促进了企业创新。在情境性方面,区块链应用对创新的积极影响在技术和资本积累水平较高的企业中更为明显。在时间性方面,以更快的速度进行创新可以更好地实现区块链应用的效益。本文通过大量样本提供了可靠的经验证据,从而加深了我们对这一动态关系的理解,并为今后的研究指明了方向。
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引用次数: 0
Exploring and investigating the complementarity and multidimensionality of innovation for sustainability research: Past present and future 探索和研究可持续性研究创新的互补性和多面性:过去、现在和未来
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-07 DOI: 10.1016/j.technovation.2024.103127
Vijay Pereira , Asha KS. Nair , Som Sekhar Bhattacharyya
Innovation and sustainability are distinct but complementary topics, and hence, complex, multidimensional, and multidisciplinary. It is thus natural that research on ‘innovation for sustainability’, though important, is largely scattered and unstructured. This article aims to rectify this gap by developing a systematic study, quantitatively depicting the knowledge structure and the intellectual progress of innovation for sustainability in the business management literature. To this end, we applied bibliometric analysis to study 1842 innovation for sustainability articles from the ‘Web of Science’ database. Our robust methodology included deploying the document co-citation analysis, co-word analysis, and thematic evolution to trace the intellectual structure and conceptual structure of the innovation for sustainability field. Further, through a thorough qualitative content analysis, we developed a comprehensive conceptual framework comprising drivers, innovation practices, and performance indicators of innovation for sustainability. Additionally, we examined the latest trending articles based on total local citations (TLC) and total global citations (TGC) to delineate the potential future research directions. Overall, thus, this research contributed to the innovation for sustainability literature by combining a tripartite methodology of bibliometric analysis, qualitative content analysis, and analysis of trending articles to determine the intellectual structure and potential future research directions.
创新和可持续性是两个截然不同但又相辅相成的主题,因此也是复杂的、多层面的和多学科的。因此,关于 "可持续发展创新 "的研究虽然重要,但大多分散且无序,这是很自然的。本文旨在通过开展系统性研究,定量描述商业管理文献中有关可持续发展创新的知识结构和思想进步,从而弥补这一不足。为此,我们运用文献计量学分析方法,对 "科学网 "数据库中的 1842 篇可持续发展创新文章进行了研究。我们采用的可靠方法包括文献共引分析、共词分析和主题演化,以追踪可持续发展创新领域的知识结构和概念结构。此外,通过全面的定性内容分析,我们建立了一个由可持续发展创新的驱动因素、创新实践和绩效指标组成的综合概念框架。此外,我们还根据本地总被引频次(TLC)和全球总被引频次(TGC)对最新的趋势性文章进行了研究,以确定未来潜在的研究方向。总之,本研究将文献计量分析、定性内容分析和趋势文章分析三者相结合,确定了知识结构和未来潜在的研究方向,从而为可持续发展创新文献做出了贡献。
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引用次数: 0
Facilitator or figurehead? The impact of academician shareholder on corporate innovation: Evidence from China 促进者还是形象代言人?院士股东对企业创新的影响:来自中国的证据
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-06 DOI: 10.1016/j.technovation.2024.103138
Liangcheng Wang, Yizheng Chen, Wendi Li
Investment by academicians with resource advantages can serve as a vital channel for promoting innovation. In this study, we investigate whether and how academician shareholders who are esteemed fellows or candidates of the Chinese Academy of Sciences and the Chinese Academy of Engineering impact corporate innovation. Using a sample from China, we document a positive association between academician shareholders and corporate innovation. Our channel analysis reveals four potential channels through which academician shareholders promote corporate innovation: innovative human capital, investor protection, top management team attention to innovation and reduction in innovation uncertainty. Moreover, in line with the resource-based view and incomplete contract theory, our findings indicate that the positive association is more pronounced in firms with directors appointed by academician shareholders, without state ownership, and with multiple large shareholders. Finally, our findings indicate that academician shareholders can enhance open innovation, attract government subsidies, shorten the time it takes for corporate patent applications to be granted, and improve firm performance.
具有资源优势的院士投资可以成为促进创新的重要渠道。在本研究中,我们调查了身为中国科学院和中国工程院受人尊敬的研究员或候选人的院士股东是否以及如何影响企业创新。通过中国的样本,我们记录了院士股东与企业创新之间的正相关关系。我们的渠道分析揭示了院士股东促进企业创新的四个潜在渠道:创新型人力资本、投资者保护、高层管理团队对创新的关注以及创新不确定性的降低。此外,与基于资源的观点和不完全契约理论相一致,我们的研究结果表明,在董事由院士股东任命、无国有股权和有多个大股东的企业中,正相关关系更为明显。最后,我们的研究结果表明,院士股东可以加强开放式创新,吸引政府补贴,缩短企业专利申请获得授权的时间,提高企业绩效。
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引用次数: 0
China's technological catch-up through foreign IP acquisitions: Disaggregating the effects of cross-national distance 中国通过收购外国知识产权实现技术赶超:分解跨国距离的影响
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-05 DOI: 10.1016/j.technovation.2024.103137
Xinwei Shi , Christopher Williams , Ke Rong
While the effects of proximity on the technological catch-up of emerging economy firms are well documented, little is known about how the sub-dimensions of cross-national distance impact such firms' acquisition of foreign IP. Cross-national distance is a complex, multi-dimensional construct that has the potential to influence catch-up in different ways, especially for Chinese firms. We use the established Wharton indicators of cross-national distance (Berry et al., 2010) to understand foreign IP acquisition by Chinese firms over a 10-year period. Results show: (1) different sub-dimensions of distance have different direct effects on foreign IP acquisition, (2) a positive effect of knowledge distance on IP acquisition interacts with three other forms of distance, (3) the most aggressive foreign IP acquisition strategies are linked to only three forms of distance, and (4) the impact of disaggregated distance depends on IP asset type and whether the acquirer is in manufacturing or services. Results provide new insight into China's technological catch-up and the complex, multi-dimensional nature of international proximity influencing technological catch-up through acquisitions.
尽管近距离对新兴经济体企业技术赶超的影响已被充分记录,但人们对跨国距离的子维度如何影响这些企业获取外国知识产权却知之甚少。跨国距离是一个复杂的多维结构,有可能以不同方式影响赶超,尤其是对中国企业而言。我们使用沃顿商学院已确立的跨国距离指标(Berry 等人,2010 年)来了解中国企业在 10 年间获取外国知识产权的情况。结果表明:(1) 距离的不同子维度对国外知识产权收购有不同的直接影响;(2) 知识距离对知识产权收购的积极影响与其他三种形式的距离相互作用;(3) 最积极的国外知识产权收购战略仅与三种形式的距离有关;(4) 分类距离的影响取决于知识产权资产类型以及收购方是制造业还是服务业。研究结果为中国的技术赶超以及通过收购影响技术赶超的国际距离的复杂性和多维性提供了新的视角。
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引用次数: 0
Resourcing radical innovation: Leveraging from the mainstream to create the newstream 为激进创新提供资源:利用主流创造新主流
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-11-02 DOI: 10.1016/j.technovation.2024.103126
Mario Sergio Salerno , Ana Paula Paes Leme Barbosa , Tiago Paz Lasmar , Gina Colarelli O'Connor
The literature emphasizes the importance of structural ambidexterity in a company's ability to consistently produce radical innovation (RI). Large companies possess a multitude of resources for product development in their mainstream: laboratories; hardware; software; human competencies; and specialized organizational functions in engineering, marketing, and finance, among others. The potential of these resources is immense, and it is not rational to duplicate them for RI development; it is better to leverage them when necessary for a newstream project. However, prior research has revealed that routine rigidities can pose key obstacles to leveraging resources from the mainstream for the newstream. Such rigidities, if not addressed, can hinder RI. Further, the factors facilitating resource leverage must be better understood. Based on data from over 12 years at a leading global high-tech company, this study focuses on how companies manage to leverage mainstream resources for newstream RI projects. The emergent grounded model contributes by elucidating the enablers and constraints within the mainstream and newstream domains for leveraging mainstream resources into the newstream. Additionally, the study proposes a viable configuration of the innovation management system that effectively eases the systematic leveraging of resources from the mainstream to the newstream.
文献强调了结构灵活性对公司持续产生激进创新(RI)能力的重要性。大公司拥有众多产品开发的主流资源:实验室、硬件、软件、人才能力以及工程、营销和财务等专业组织职能。这些资源的潜力是巨大的,重复利用这些资源进行 RI 开发是不合理的,最好是在必要时将其用于新项目。然而,以往的研究表明,常规的僵化做法可能会成为利用主流资源促进新主流项目的主要障碍。如果不解决这些僵化问题,就会阻碍区域一体化进程。此外,必须更好地了解促进资源杠杆作用的因素。本研究以一家全球领先的高科技公司 12 年来的数据为基础,重点研究公司如何利用主流资源开展新流程 RI 项目。该新兴基础模型阐明了将主流资源利用到新领域的主流和新领域中的促进因素和限制因素。此外,该研究还提出了一种可行的创新管理系统配置,可有效缓解从主流资源到新资源的系统性杠杆作用。
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引用次数: 0
In-between identity work: Transcending boundaries in university-industry collaboration 夹缝中的身份工作:在产学合作中超越界限
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-10-31 DOI: 10.1016/j.technovation.2024.103128
Susanne Ollila
Scholarly literature has scarcely addressed the intricacies surrounding individual work identity and its ramifications within the context of university-industry collaboration (UIC). In an endeavour to address this lacuna and enhance our comprehension, this study explicates how individuals engaging in UIC experience identity struggles and perform identity work by constructing and reconstructing their self-conception and the notion of what they can do. A single case study, of a research centre situated in Northern Europe with prolonged collaborative effort, was used as the methodological approach. The findings proffer insights into micro-foundations of UIC by outlining various ways individuals conduct identity work to navigate and bridge cognitive and behavioural boundaries. This knowledge disputes the prevailing view that UIC related identity tensions and struggles should be resolved at the organizational level. Instead, identity work is shown to be crucial in harnessing these struggles to support the knowledge exchange and creation, necessary for innovation. An emergent model of in-between identity work is generated demonstrating how individuals perform identity work at the intersection of organizational boundaries allowing them to embody both collective and individual identities, fostering belonging while preserving the cognitive and institutional variety.
学术文献很少涉及个人工作身份的复杂性及其在产学合作(UIC)背景下的影响。为了弥补这一空白并提高我们的理解能力,本研究阐述了参与产学合作的个人是如何通过构建和重构自我概念以及他们所能做的事情的概念来经历身份认同的斗争并开展身份认同工作的。本研究采用了单一案例研究的方法,研究对象是位于北欧的一个长期合作的研究中心。研究结果概述了个人开展身份认同工作的各种方式,以驾驭和弥合认知与行为界限,从而对统一信息和通信技术的微观基础提出了见解。这些知识对与 UIC 相关的身份紧张和斗争应在组织层面解决的普遍观点提出了质疑。相反,身份认同工作在利用这些斗争支持知识交流和创造方面至关重要,而知识交流和创造是创新所必需的。一种新出现的介于两者之间的身份认同工作模式显示了个人如何在组织边界的交叉点开展身份认同工作,使他们能够体现集体和个人身份,在保持认知和制度多样性的同时促进归属感。
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引用次数: 0
The holistic role of multi-level government in transformative innovation process: Theoretical framework and evidence from China 多级政府在转型创新过程中的整体作用:中国的理论框架与证据
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-10-24 DOI: 10.1016/j.technovation.2024.103122
Kaihua Chen , Zehua Xue , Rui Guo , Lutao Ning
The lack of social impetus for transformative innovation foregrounds a more directional role for the government. However, there is limited exploration on how the government can orchestrate innovation process to promote transformative innovation. We address this gap by constructing a three-dimensional analytical framework that reflects the holistic role combinations of multi-level government across the multi-stage transformative innovation processes. Drawing on institutional theory and related research, this study conceptualizes eight critical roles of the government: planning, coordinating, allocating, investing, providing, regulating, evaluating, and publicizing in transformative innovation. By examining a recent policy experiment case of Sustainable Development Agenda Innovation Demonstration Zones in China, this study differentiates the distinct emphases of government roles across four stages of the transformative innovation process. Thus, we reveal the governance capabilities of the government throughout the innovation process to facilitate transformative innovation. Finally, we uncover the heterogeneity of preferences among central, provincial, and municipal governments and find that these multi-level governance actors have differentiated but synergistic roles given the distinct characteristics of various stages of the transformative innovation process. These governments must collaboratively utilize diverse policy instruments to maximize their roles within the scope of their administrative authority. The results suggest that policies should be holistic across the multi-stage transformative innovation processes and multi-level governments.
转型创新缺乏社会推动力,这就要求政府发挥更具指导性的作用。然而,关于政府如何协调创新过程以促进转型创新的探索却十分有限。针对这一空白,我们构建了一个三维分析框架,以反映多级政府在多阶段转型创新过程中的整体角色组合。本研究借鉴制度理论和相关研究,将政府在转型创新中的八个关键角色概念化:规划、协调、分配、投资、提供、监管、评估和宣传。通过对中国可持续发展议程创新示范区这一最新政策实验案例的研究,本研究区分了政府角色在转型创新过程四个阶段中的不同侧重点。因此,我们揭示了政府在整个创新过程中促进转型创新的治理能力。最后,我们揭示了中央政府、省级政府和市级政府之间偏好的异质性,并发现鉴于转型创新过程各个阶段的不同特点,这些多层次的治理行为体发挥着不同但协同的作用。这些政府必须协同利用各种政策工具,在其行政权力范围内发挥最大作用。研究结果表明,在多阶段转型创新过程和多级政府中,政策应具有整体性。
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引用次数: 0
Research on evaluation of knowledge interaction indicators in multi-team systems based on management entropy 基于管理熵的多团队系统知识交互指标评价研究
IF 11.1 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-10-19 DOI: 10.1016/j.technovation.2024.103125
Hui Xie , Hao Li , Kexin Zhang
Efficient knowledge interaction among teams can enhance the collaborative performance of Multi-team Systems (MTSs). Identifying and addressing issues within MTS knowledge interaction is a current topic in knowledge-driven MTS collaboration. However, there is a lack of scientific and measurable evaluation indicators and methods for effectively evaluating MTS knowledge interactions to aid decision-making. This study, integrating a network perspective with complex systems thinking and the theoretical principles of management entropy, constructs a systematic evaluation system for MTS knowledge and a corresponding methodological framework. Validated and analyzed through two case studies in diverse contexts, this system and method enable managers to pinpoint crucial indicators affecting the effectiveness of MTS knowledge at various stages, especially critical junctures that may arise during the evolving development of the MTS. This provides a basis for decision-making to enable timely managerial interventions at crucial moments.
团队间高效的知识互动可以提高多团队系统(MTS)的协作绩效。识别和解决多团队系统知识互动中的问题是当前知识驱动多团队系统协作的一个主题。然而,目前还缺乏科学的、可衡量的评价指标和方法来有效评价多团队系统的知识互动,以帮助决策。本研究将网络视角与复杂系统思维和管理熵理论原则相结合,构建了多边贸易体制知识的系统评价体系和相应的方法框架。通过在不同背景下进行的两个案例研究的验证和分析,该系统和方法使管理人员能够在不同阶段,特别是在多边贸易体制不断发展过程中可能出现的关键时刻,准确定位影响多边贸易体制知识有效性的关键指标。这为决策提供了依据,以便在关键时刻进行及时的管理干预。
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引用次数: 0
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Technovation
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