From Authenticity to Perceived Value: Role of Souvenir Image and  Place Identity on Ceramic Souvenir-Repurchasing Intention

Dong Shen, Husaini Bin Yaacob
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Abstract

Souvenirs are regarded as an integral part of the tourist experience, serving as a tangible  reminiscence of a journey. Ceramic souvenirs of China reflect its rich cultural heritage and  therefore, tourists tend to purchase these ceramics. The present study seeks to provide empirical  evidence of the impact of authenticity and perceived value on the ceramic souvenir-repurchasing  intention of tourists in China. A survey was designed to collect data from the tourist population in  Hangzhou, China. The study focuses on the direct effects of authenticity, perceived value, along  with the mediating effect of souvenir image and the moderating role of place identity on the  ceramic souvenir-repurchasing intention. The data was analyzed through the application of SEM  and CFA for evaluation of the structural relationships among the variables. The data was  statistically analyzed, and the findings affirmed a significant impact of authenticity and perceived  value on the ceramic souvenir-repurchasing intention of the tourists. The impact of ceramic  souvenir-repurchasing intention is found to be significant on authenticity. Moreover, mediation and moderation are also proposed to be significant, showing that place identity plays an important  role in developing the purchase intention of consumers. Thus, the present study provides a valuable  understanding of tourist behavior and marketing strategies for the tourist industry. 
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从真实性到感知价值:纪念品形象和地方认同对陶瓷纪念品再购买意愿的影响
纪念品被视为游客体验不可或缺的一部分,是对旅程的有形回忆。中国的陶瓷纪念品反映了其丰富的文化遗产,因此游客倾向于购买这些陶瓷纪念品。本研究旨在为真实性和感知价值对中国游客陶瓷纪念品购买意向的影响提供实证证据。本研究设计了一项调查,以收集中国杭州游客的数据。研究重点是真实性和感知价值对陶瓷纪念品购买意向的直接影响,以及纪念品形象的中介效应和地方认同的调节作用。数据分析采用了 SEM 和 CFA 方法,以评估变量之间的结构关系。对数据进行了统计分析,结果证实了真实性和感知价值对游客陶瓷纪念品购买意愿的显著影响。陶瓷纪念品购买意向对真实性的影响是显著的。此外,研究还提出了中介效应和调节效应,这表明地方认同在消费者购买意向的形成过程中发挥着重要作用。因此,本研究为旅游行业了解游客行为和营销策略提供了宝贵的资料。
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