Factors Affecting the Organizational Efficiency of Nurse Managers

JeongA Ko, Heeyoung Kim
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Abstract

Objectives This study aimed to identify the factors influencing front-line nurse managers’ organizational effi-ciency and construct a structural equation model based on the identified factors. Methods The study participants were 252 front-line nurse managers working for 23 general hospitals in G Metropolitan City and J Province. Data were collected from May 11 to July 17, 2020, and analyzed using SPSS 23.0 and AMOS 23.0 programs. Results The fitness of the hypothetical model was good, and all nine study hypotheses were supported. Factors that affect organizational efficiency were role identity, self-efficacy, interpersonal competence, and social support. Factors that affect role identity were self-efficacy, social support, and interpersonal competence. Factors that affect interpersonal competence were self-efficacy, and social support. Conclusions In Efforts to improve trust and pride should be made at personal level; role and responsibility educa-tion and support system should be provided at organizational level. In addition, the whole-of-society interests should be considered, and a supportive network should be created for front-line nurse managers who play a key role in nursing organizations.
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影响护士长组织效率的因素
目的 本研究旨在确定影响一线护士长组织效率的因素,并根据确定的因素构建结构方程模型。方法 研究对象为 G 省和 J 省 23 家综合医院的 252 名一线护士长。数据收集时间为 2020 年 5 月 11 日至 7 月 17 日,采用 SPSS 23.0 和 AMOS 23.0 程序进行分析。结果 假设模型的拟合度良好,九个研究假设均得到支持。影响组织效率的因素有角色认同、自我效能感、人际交往能力和社会支持。影响角色认同的因素有自我效能感、社会支持和人际交往能力。影响人际交往能力的因素有自我效能感和社会支持。结论 应在个人层面努力提高信任感和自豪感;应在组织层面提供角色和责任教育及支持系统。此外,还应考虑全社会的利益,为在护理组织中发挥关键作用的一线护士长建立支持网络。
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