Understanding Petty Traders’ Use of Honorifics as a Persuasive Tool in Sales

Anastasia Nuworsu, J. Kosiba, R. A. Lawer
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Abstract

The widespread use of honorifics as a persuasive tool to achieve diverse communicative goals in Ghana has given rise to the necessity to investigate honorific expressions and their influence on sales performance among petty traders in Accra. Using an interpretive method, sampled shoppers and traders from Ghana’s centre of trade – Makola Market – were interviewed to better understand honorifics’ influence on sales. According to the study, honorifics have lost their purpose as a persuasive technique because their use no longer influences shoppers. However, they are still a politeness strategy for attracting the attention of potential shoppers.
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了解小商贩在销售中使用荣誉称号作为说服工具的情况
在加纳,敬语被广泛用作实现各种交际目标的说服工具,因此有必要对阿克拉小商贩的敬语表达及其对销售业绩的影响进行调查。为了更好地了解敬语对销售的影响,研究人员采用解释性方法,对加纳贸易中心--马科拉市场--的购物者和商贩进行了抽样采访。研究发现,敬语已经失去了其作为一种说服技巧的作用,因为敬语的使用不再对购物者产生影响。不过,它们仍然是吸引潜在购物者注意的一种礼貌策略。
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